Aces High Bulletin Board

General Forums => Aces High General Discussion => Topic started by: SKurj on March 13, 2002, 06:33:45 PM

Title: File host... 239bytes per sec...
Post by: SKurj on March 13, 2002, 06:33:45 PM
C'mon HT +)  thanks for 1.09 and all but please!!

get a real host for these files...

Based on past updates...

can we expect the host to suffer for the next coupla weeks?  I mean now the player base is larger than its ever been by a large amount, so I know the downloads will be continuing for at least a coupla weeks.

It was bad for all the updates I can remember.. i hope this one isn't gonna be the same...


SKurj
Title: File host... 239bytes per sec...
Post by: VWE001 on March 13, 2002, 07:03:51 PM
I've got my own T-1 and I stoped the download cause it was only going at 893 bytes a second... sheesh, I'll try again in the morning.
Title: File host... 239bytes per sec...
Post by: Skuzzy on March 13, 2002, 07:07:52 PM
If you are using the auto-updater,...its gonna be slow.  Download the patch from the download server from the web page.  That should be much quicker.
Getting hit with 100's of connections at once on the autoupdater.
Title: File host... 239bytes per sec...
Post by: Sachs on March 13, 2002, 07:08:07 PM
Same here was downloading at a whopping 1k a sec, and it just stopped downloading at 2.5 megs.  This is insane.
Title: File host... 239bytes per sec...
Post by: Lazerus on March 13, 2002, 07:10:56 PM
I was getting pretty poor DL rates too, but got to about 45% complete and it zipped right through. Only problem now is that it wont open. "Could Not Initialize Installation.(CRC)The Paramater Is Incorrect" is the mesege I get when I try to open the install wizard. Tried downloading the full version too, same results. All that waiting, and now I cant even install it:mad:  Any and all suggestions would be appreciated.
Title: File host... 239bytes per sec...
Post by: SKurj on March 13, 2002, 07:11:09 PM
That wasn't the updater SKuzzy, but its now up to 4.5k/sec...
on cable...

SKurj
Title: File host... 239bytes per sec...
Post by: Tac on March 13, 2002, 07:15:22 PM
Im on cable too.. was going at a whopping 700bps  till 2 megs then WHAM! disco.

I already suggested that HTC e-mail or send some of us KAZAA users the file so we can host this patch in an alternate method, get the load off him.

So far this is horrible.

YES HT! We LOOOVEEE to beatch and waaaaiiinneeeE! :) :) :D
Title: File host... 239bytes per sec...
Post by: SKurj on March 13, 2002, 07:23:44 PM
I'd like to leave it goin and take a nap...

but.. i am at 37% and i've had to restart the download 5-6 times at least do far.....


SKurj
Title: Finally got it but get the white screen..
Post by: h2oskitom on March 13, 2002, 09:10:42 PM
I finnally downloaded it and then it will not let me log on.   All I get is the white screen of death.  There must be something new in 1.09 as we can now ALT tab out of the white screen but it is still frustrating..     Tweak it out HT...
  TooLate
Title: Finally got it but get the white screen..
Post by: h2oskitom on March 13, 2002, 09:11:05 PM
I finnally downloaded it and then it will not let me log on.   AllI get is the white screen of death.  There must be something new in 1.09 as we can now ALT tab out of the white screen but it is still frustrating..     Tweak it out HT...
  TooLate
Title: File host... 239bytes per sec...
Post by: craigr on March 13, 2002, 09:23:03 PM
Well, this is bulls*it

WTF, HTC not notice their subscription rate went up by about 500 per cent ?

...or didn't they think there'd be a lotta folks notice ??

looks kinda bush league to me, and I'm a big fan

out
Title: File host... 239bytes per sec...
Post by: Hortlund on March 14, 2002, 01:32:18 AM
Quote
Originally posted by craigr
Well, this is bulls*it...
 
...and I'm a big fan
 


yeah... :rolleyes:
Title: File host... 239bytes per sec...
Post by: MadBirdCZ on March 14, 2002, 02:07:18 AM
uhm... 24 bytes/sec :mad:
Title: File host... 239bytes per sec...
Post by: Merro on March 14, 2002, 02:38:17 AM
Hmmn,

I'm getting a nice 30 Kps download here on the main ftp server,

must be cause its going downhill....

:D
Title: File host... 239bytes per sec...
Post by: Goner on March 14, 2002, 05:17:30 AM
hehe, just downloaded the whole package + the new helpfile in a couple of minutes while you Yanks were finally sleeping  :D

now all i need is a good connection to the MA itself ...  :(
Title: File host... 239bytes per sec...
Post by: MadBirdCZ on March 14, 2002, 05:22:26 AM
I hate you Goner! :D
Title: File host... 239bytes per sec...
Post by: Creamo on March 14, 2002, 05:37:13 AM
That was pretty hideous. I gave up after 3 bad downloads that ctd the file, and a 7 hour download time estimate?!

Went to work, and after at 3:00am it downloaded in just a few minutes, ran like a charm too.
Title: File host... 239bytes per sec...
Post by: Pollock on March 14, 2002, 06:34:36 AM
Wow alot of whines.  Have faith in HTC they will fix it.
Title: File host... 239bytes per sec...
Post by: Goner on March 14, 2002, 07:02:27 AM
Quote
Originally posted by MadBirdCZ
I hate you Goner! :D


hehe ... well, i hope one day i will be able to fly the MA again and you can be the first to shoot me down, OK ??   ;)

Goner
Title: File host... 239bytes per sec...
Post by: Skuzzy on March 14, 2002, 07:46:07 AM
While I am sensitive to your frustrations, I also am sensitive to what it would take to handle this download surge.

If HTC were to setup for this particular event, which occurs about 3 or 4 times a year, they would be bankrupt in a week.

Simple math;  1000 clients try to download the same file and would like to get about 10KBytes/sec would require (1000 * 10) 10,000KBytes.sec of bandwidth.  A single DS3 (45Mbits/s) can only move about 5000KBytes/sec of data.  This means HTC would need 2 dedicated DS3's to handle this scenario.
This does not include any bandwidth for game play, so throw in another DS3 for that.  Well, that would run anywhere from $45,000 (U.S.) to $60,000 per month.

I am not making any excuses here, but for some reason it appears people think bandwidth is free, I guess.  It would be fiscally foolish for HTC to shore up connections to handle an event which occurs so infrequently.

There may be other ways to handle it, but this is the first release since the major growth and, like in the past, they will learn fom it and as usual, will make the effort to improve it for the next release.

I can tell you we were and are not sitting on our hauches.  HTC and I were scrambling last night looking for every bit of bandwidth we could find to help improve this.

You think you are frustrated?  You have no idea how tense the situation is/was around here.

Bottmline:  Please just be patient.  Good things come to those who wait :).
Title: File host... 239bytes per sec...
Post by: SOB on March 14, 2002, 07:51:42 AM
Downloaded great from the web page at 9pm.
Title: File host... 239bytes per sec...
Post by: popeye on March 14, 2002, 08:00:05 AM
120K/sec this morning from the Downloads page.

It really doesn't make sense for HTC to buy the bandwidth necessary for updates, since they only happen a few times a year.
Title: File host... 239bytes per sec...
Post by: Krusher on March 14, 2002, 08:08:18 AM
Quote
Originally posted by Goner
hehe, just downloaded the whole package + the new helpfile in a couple of minutes while you Yanks were finally sleeping  :D

now all i need is a good connection to the MA itself ...  :(


well it will be good to have you back up again Goner :)
Title: File host... 239bytes per sec...
Post by: MadBirdCZ on March 14, 2002, 08:14:54 AM
Quote
Originally posted by Skuzzy
While I am sensitive to your frustrations, I also am sensitive to what it would take to handle this download surge.

If HTC were to setup for this particular event, which occurs about 3 or 4 times a year, they would be bankrupt in a week.

.....
.....

You think you are frustrated?  You have no idea how tense the situation is/was around here.

Bottmline:  Please just be patient.  Good things come to those who wait :).


No problem here I just hate all those ppl who can fly while I have to work :D I agree and understand everything what you wrote and Im not angry nor wanted the post to sound offensive in any way against you, your company hooking HTC to the net nor HTC itself. Oh well...
Title: File host... 239bytes per sec...
Post by: Charon on March 14, 2002, 08:22:32 AM
Well, we could wait two weeks for a cd to arrive by mail or pay twice our subscription rate or more as Skuzzy pointed out to make sure the quarterly download is a little less aggravating. Or we can have a minute amount of patience (we all know how rare that is these days though) and put up with a few aggravations (just like we have to with most things in day-to-day life). I choose common sense. And, after a few hours of trying it downloaded with no problem at all at 36KBs from the download site.

Charon
Title: File host... 239bytes per sec...
Post by: Rude on March 14, 2002, 08:23:09 AM
Sure didn't take long for the whinin to start.....new update comes out, thousands tryin to get it at the same time and some have so little common sense as to understand that traffic would slow the d/l's.

:rolleyes:
Title: File host... 239bytes per sec...
Post by: craigr on March 14, 2002, 08:42:06 AM
Welp, I ain't no internet guru I admit, but it seems to me they coulda offered a few more mirror sites to take the preasure off the HTC site.

And of course ya gotta know, right after I come here and vent, I tried again and got it, no problem and quickly:rolleyes:

damn addictions...
Title: File host... 239bytes per sec...
Post by: Skuzzy on March 14, 2002, 09:17:08 AM
Well craigr, putting up mirror sites is all well and good, but this puts HTC in a no-win situation.

If the mirror sites do not perform well, then people will complain about that.  And trust me,..it would take a couple 100 mirror sites to be able to offer the updates as fast as everyone wants it.  Of course, managing the sites is a problem in of itself as well.
It would delay the release a day or two, which might be acceptable by the community.  The WEB page would have to be updated with all the mirrors and made sure they all worked.  The autoupdater, which most players do use, would be pretty useless.  The list of issues is rather lengthy.

Now, if a player puts up a mirror, then people will complain to that player and not HTC.  Of course, some ISP's take great offense to any one client completely killing thier service and would shut off the client.
I estimate it would have taken 3 OC3's worth of bandwidth (thats about 405Mbits/s of bandwidth, or about 50MBytes/sec) to keep everyone happy.  There are not any ISP's in the world that have that kind of unused bandwidth available.  If they do, then they will be out of business shortly.  And this would only have been needed for a few hours of to handle the initial deluge.
Title: File host... 239bytes per sec...
Post by: craigr on March 14, 2002, 09:37:50 AM
Thanks fer the explanation Skuzzy, you put it in terms even I could understand.

Another question tho, what are the problems of putting it up on places like download.com, etc, or would that not significantly improve the siatuation ? Or is it just too much of a PIA for the rather short time the problem exists ?

just curious...
Title: File host... 239bytes per sec...
Post by: Wanker on March 14, 2002, 11:27:14 AM
Downloaded 1.09 at midnight last night, Central time... 120k/sec.

Was done within 2 mins.

You guys have to realize that to get the best download speed, do the downloading from the website, and at off-peak hours.
Title: File host... 239bytes per sec...
Post by: Lephturn on March 14, 2002, 11:33:10 AM
Hey Skuzzy... you guys ever thought of talking to the Gamespy/Fileplanet crew?  They have a pretty good system for handling large downloads that works very well.  It just allows max X number of folks at a time, and it puts you in a timed waiting mode so you know how long the wait will be.  You see that it's going to be an hour, so yah click it and go have dinner.  Then, when you do get to be in line to download, it streams down pretty fast.

Just a thought, but they seemed to handle things like the CnC Renegade and Wolfenstein demos pretty well.
Title: File host... 239bytes per sec...
Post by: GRUNHERZ on March 15, 2002, 06:48:10 AM
I got it in 56 seconds. :) No problem DLing here......
Title: File host... 239bytes per sec...
Post by: mrsid2 on March 15, 2002, 07:36:34 AM
I got the update with 80kb/s average, which is 80% of the max speed my cable can do. That's not bad, and I downloaded it same day when update came.

From finland.
Title: File host... 239bytes per sec...
Post by: Creamo on March 15, 2002, 07:45:57 AM
Loading the patch initially was a real bummer – long downloads, corrupt files, timeouts, etc… However, it WAS even more irritating trying to see if folks posted a Mirror site for the new patch when the BBS itself was rendered useless by the bandwidth disaster during the first release. It all worked itself out in a 6 hour window thankfully...

Anyway, I at least understand Skuzzy's headache, why it all happened, and whines aside, still why it should be vented here so the next release isn't a mad rush that leads to frustration for the new players that don't expect it. Simple constructive criticism if you will…

Like Lefty said "Gamespy/Fileplanet crew? Maybe?

I don't know the costs or logistics of making their mirrors viable to the AH updates, but this release went way bad. Only for a 1/2 a day too, but why? In this market, that’s a long time. That was more detrimental to new players than any Niki vulchfest. Old school players  knew better. But, many new subscribers that make the arena 400+ players now, simply don’t.

 God bless ya Skuzzy, lol, your quality people, but saying  HTC would have to buy T3 lines to advert this update madness is a bit misdirected. It’s a matter of taking alternate means to make a large download more manageable. And that’s not your department. I was under the impression you provided bandwidth for the arenas, but I might be reading into it, or wrong actually.

 Still, I think user suggestions should be noted, if only for finding alternate avenues for delivering the update’s to the player’s in mass, without sacrificing the HTC server.

Course, all is good now, just saying.
Title: File host... 239bytes per sec...
Post by: Max on March 15, 2002, 09:41:40 AM
How 'bout perking patience...say 25 pts a day?

Might take some of the heat off.

Dmdmax