Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: Blkshp214 on May 13, 2002, 09:44:45 PM

Title: How can I be out of free time
Post by: Blkshp214 on May 13, 2002, 09:44:45 PM

:confused:
How can I be out of free time when I just signed up 15 min ago.
Would kinda like to try this out but dont want to subscribe like the game wants me to.
if tech suppport reads this let me know whats up
Greg

Title: Re: How can I be out of free time
Post by: Flossy on May 14, 2002, 02:08:54 AM

Quote

Originally posted by Blkshp214
:confused:
How can I be out of free time when I just signed up 15 min ago.
Would kinda like to try this out but dont want to subscribe like the game wants me to.

This could happen if you have previously had a two-week trial, maybe under a different Login name/GameID?  I know that it also happened to me when I signed up for the second time under a slightly different login name/GameID (the original GameID was not available, though I suppose I could have asked for it if I really wanted to).  I realised that all other details were the same, and presumed that was the reason - only one two-week trial per person not per account!  :D

Title: ok
Post by: Blkshp214 on May 14, 2002, 08:57:16 PM

I only got the program 3 days ago so I have never been signed on under any name , now that I am signed on its really going to piss me off if I spend 2 weeks arguing about it :mad:

Title: How can I be out of free time
Post by: iwojima on May 14, 2002, 09:26:19 PM

hey blkshp214,
i had the same problem as u but that was because my computer crashed during 2 week trial...if u can't get it to work come fly with us in H2H

Title: How can I be out of free time
Post by: Lephturn on May 15, 2002, 07:51:07 AM

Just drop an email to HTC and I'm sure they will sort it out for you.

Title: How can I be out of free time
Post by: YANKEE on May 15, 2002, 08:25:42 AM

Blkshp,

There is no need to argue about it. E-mail your login ID to either support@hitechcreations.com or billing@hitechcreations.com and we will check into it for you.

Once it is confirmed that you have never received a 2 week free trial in the past, we will be more than happy to reset your time ASAP.

The sooner you send the info to us, the sooner we can get you in the skies.


Regards,


Yankee

Title: waiting
Post by: Blkshp214 on May 20, 2002, 10:37:53 PM

Am still waiting to recv a answer to my post about the trial period
could the fact that I used the same disk that a friend used to load the game be screwing me up???
last message recv'd said I signed on in april that was when he signed on, he gave me disk he used just over a week ago and have been bouncing messages ever since trying to figure this out.

Title: How can I be out of free time
Post by: SKurj on May 20, 2002, 11:11:38 PM

Blkshp did u email Yankee like she asked?


SKurj