Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: ROT on July 09, 2002, 07:36:58 PM

Title: Screen Freezes!!
Post by: ROT on July 09, 2002, 07:36:58 PM

whats up with this!!!  even since this new patch came out  i'm getting screen freezes out the ying yang... and i have to unplug my system from the wall. can't alt+tab out and the reset button doesn't work either   any idea on this??

:mad: :mad: :mad: :mad: :mad: :mad:

Title: Screen freezes2
Post by: nbank1 on July 09, 2002, 09:30:52 PM

I've been havingthis problem since 1.09 and it got worse with the 1.10 1 update. Its driving me crazy and unless i can get it fixed i'm going to have to drop this sim

Title: Screen Freezes!!
Post by: rabbit on July 10, 2002, 04:55:15 AM

same here  after an hour i get a lock up.

everything is the same as it was for 1.09 cept for the updated 1.10

was fine with 1.09 tho

Title: Screen Freezes!!
Post by: UnDeth on July 10, 2002, 06:59:04 PM

lets start trouble shooting this problem.

I too am getting random lockups (unable to CTLR ALT DEL, I have to reset my system).

I'm running Win98.  Directx 8.1, a Geforce256 with latest Detonator Drivers.

Sb Live


I was running at 1280x1024 Mip mapping enabled at 32bit color

I have since lowered it to 1024x768.

I still get lockups from time to time.


1.09 worked great for me, I don't I ever locked up.

Has anyone tried tweaking anything else ?

Title: Screen Freezes!!
Post by: Skuzzy on July 10, 2002, 07:28:04 PM

If you want to get some help,..there are plenty of people here with a vaste depth of knowledge, but you really need to supply very detailed information about your computer, software, and interrupts as they are used by the hardware.

We need video card details.
We need video driver versions
We need CPU speed and memory sizes
We need to know all devices you have plugged in (PCI, USB...)
We need to know what operating system.
We need to know what type of Internet connection.
We need to know if you are running a firewall
We need to know if you are using an external router
We need to know anything anf everything you can tell us about your computer system from your ISP back to the keyboard.

I think you get the drift, basically, you cannot supply enough details about your computer system to have it be too much data.

From there we can start an analysis of the problem.

Title: Screen freezes2
Post by: nbank1 on July 10, 2002, 08:27:55 PM

I've supplied HiTech with all of the information and I've been frustrated with this for 3 months. each update makes the problem worse. listed in the last post. I've installed new video card, reinstalled system   . I'm getting nowhere fast. I now lock up every flight.

Title: Screen Freezes!!
Post by: Corrs on July 10, 2002, 09:56:16 PM

Quote

Originally posted by Skuzzy
From there we can start an analysis of the problem.

Ummmm, its gray, it has lots of buttons, and a few flickering lights...:D

Title: Screen Freezes!!
Post by: Skuzzy on July 11, 2002, 10:33:38 AM

Ok,..let me try this again.

There are users here who have a vast depth of expertise that may in fact have run into problems you are having and know how to cure them.

But, without details posted here, on this BBS, we cannot do a thing to help.  Many people are not having any problems like the ones described here, so in order to help, we need a lot of details.

It is up to you.  If you want help on the BB, then post the information and you may be surprised at the amount of advice you will get.

Title: Screen Freezes!!
Post by: senna on July 11, 2002, 05:29:19 PM

Guys, system freeszing when in 3D mode is often ralated to dust or system temperature.  No dust and not too hot is what you want. You would be amazed how less your system will develop glitches if you take it out to the back yard and blow it off with a blowdryer or a leaf blower (thats what I use).

Check that out to make sure that that aint the case.

Title: Screen Freezes!!
Post by: UnDeth on July 11, 2002, 11:57:31 PM

AsusMotherboard with Athlon 900 (Windows 98 SE)
512M (2 DIMMS Mushkin memory)
Creative Geforce 256 32M ram  (Detonator 29.42)
Creative SB Live (Creative drivers dated 5/5/2000)
IBM 7200 RPM 13.5gig drive
Intel 21140 based 10/100 NIC (MS driver dated 4/23/1999)
CH Flightstick PRO USB
CH Pro Pedals USB

Internet connection is a DSL Modem, using a static IP.
no router, and no firewall is in place.  I rarely see a ping higher than 50 to the MA.

I can provide infinite details.

The symptoms simply random lock-ups.  These are hard locks, requiring a system reset.  They seem to be occuring more around explosing.  Two of the recent lock-ups were right after a plane had exploded.  

I had never experienced a lock-up prior to 1.10

PS  I have filters over all the intake fans on my case and I clean them regularly.

Title: Screen Freezes!!
Post by: Skuzzy on July 12, 2002, 07:52:45 AM

Are any of the interrupts being shared UnDeth?  I got a hunch.

Title: Screen Freezes!!
Post by: UnDeth on July 12, 2002, 02:12:08 PM

Good suggestion.  I checked my IRQ's and there were quite a few sharing.

USB
SBLive
Com port 1
Com port 2


Taking the easy route I disabled comport 1 and 2 in bios since I use neither.

I'm going to test this and see how it works.

Thanks,

UnDeth

Title: Screen Freezes!!
Post by: Skuzzy on July 12, 2002, 04:09:03 PM

You will have problems with the SBLive sharing your USB port, if you have any USB devices.

The SBLive does not like to share interrupts.  It ain't sharing friendly.

Title: IRQ's??
Post by: nbank1 on July 12, 2002, 05:02:03 PM

How do I check the IRQ's, Im having the same problem as UNDEth

Title: Screen Freezes!!
Post by: Skuzzy on July 12, 2002, 05:51:57 PM

Go to Start->Programs->Accessories->System Tools->System Information.

You will see an entry that shows how the interrupts are being used.

Title: IRQ's??
Post by: nbank1 on July 13, 2002, 04:56:27 AM

Now that I've found the IRQ's what do I look for. do you what to see all of them?

Title: Screen Freezes!!
Post by: SKurj on July 13, 2002, 09:06:46 AM

sure

Title: IRQ Reply
Post by: nbank1 on July 13, 2002, 12:14:45 PM

IRQ 9 MDP3900 PCI Enumeratior
IRQ 9 Intel 82371AB/EB PCI to USB Universal Host Controller
"     9 IRQ Holder for PCI Interface
"    10 TBS Montego II PCI Audio
"    10 TBS Montego II Multifunction PCI Platform
"    10 IRQ Holder for PCI Steering
"    11 NVIDIA RIVA TNT2 Model 64/Model64/Pro
"    11 IRQ Holder for PCI Steering
"    14 Primary IDE controller (dual fifo)
      14 Intel 82371AB PCI Bus Master IDE Controller
      15 Secondary IDE controller (dual fifo)
      15Intel AB/EB PCI Bus Master IDE Controller

These are the ones tha show up under conflicts/sharing

Title: Screen Freezes!!
Post by: Skuzzy on July 13, 2002, 12:32:39 PM

nbank,..we need the list of the allocated interrupts (IRQ's), not just the ones that show under conflicts/sharing.

If these are indeed under conflicts/sharing, then you have got a lot of work ahead for you.  It is amazing your computer will run at all.

Title: Screen Freezes!!
Post by: SKurj on July 13, 2002, 03:41:02 PM

Only one thing to add Skuzzy....  

Sure these guys may have some room to improve their system performance BUT...  These lockups are hitting EVERYONE in the arena at some point...
Should a thousand customers jump through hoops to get the program running properly? or ... should HT work even more overtime +)

I am one of the lucky ones.. only 3-4 lockups/ctd's since 1.10 was released but there is defintely something wrong in AH codeland.  It can't be blamed on everyone's pc setup...


SKurj

Title: Screen Freezes!!
Post by: Skuzzy on July 13, 2002, 04:15:54 PM

Oh,..I was not blaming a PC for the problems Skurj,...just working from the logical steps.  Check the hardware and so on.

You know the SBLive cannot share interrupts at all.  It will cause lockups if you have it share interrupts with another active device.

But, I am not rulling out anything,..just starting from some point and working it out.

Title: Where do you find allocated...
Post by: nbank1 on July 13, 2002, 07:30:27 PM

Interupts?

Title: Cobflicts.Sharing
Post by: nbank1 on July 13, 2002, 07:31:57 PM

And that is what it says I have there (see above). Wherre do I get starrted?

Title: Screen Freezes!!
Post by: SKurj on July 14, 2002, 11:38:05 AM

we'd like to see all the interrupts nbank1 not just the ones with conflicts

You can get that info from Skuzzy's instructions.




Hey Skuzzy I appreciate that you are trying to help, we both do more than our fair share in those regards.  At the moment I am just concerned with the game, due to the fact that we had a lockup bug all the way through 1.09, (can't verify if its fixed) and now we are into 1.10 with lots more.

I would feel better if ALL of the current lockup bugs were squished b4 a new release(it can have its lockups so long as the old ones are gone+)...  That lockup bug was in 1.09 for months..  confidence shaken a little bit +)

Thankfully for myself lockups are rare, but i am a long time customer.  Its the newer players I don't want to see discouraged because of these issues and I'm sure we all agree there.

I'm sure ht is pluggin away at them, and as concerned about them as the rest of us.  I just hope he finds em fast.


SKurj

Title: Screen Freezes!!
Post by: Sox62 on July 15, 2002, 11:04:45 AM

I was getting lockups-screen freezes also.

I rolled my Nvidia drivers back to the 23.11 detonators,and it seems to have cured the problem.

Might work for you guys,it might not...it did for me though.

Good Luck. :)

Title: Screen Freezes!!
Post by: Red Tail 444 on July 15, 2002, 11:57:00 AM

We need video card details.
GF 2 MX

We need video driver versions
I don't know

We need CPU speed and memory sizes
P4 1.6, 255 MB RAM

We need to know all devices you have plugged in
 I have no USB plugins, only using analog controls, Ch pro throttle, Ch fighter stick f-16, Ch pedals

We need to know what operating system.
WinXP

We need to know what type of Internet connection.
Cable modem com21

We need to know if you are running a firewall
yes I am running a firewall, but I had these problems ever since 1.10, never had this problem until now

We need to know if you are using an external router
I don't know, but I doubt it

Gainsie

Title: Screen Freezes!!
Post by: SKurj on July 15, 2002, 01:56:00 PM

Gainsie!!

go to nVidia.com and get the latest drivers for that card and pay attention to the number!!

what firewall?


SKurj

Title: Screen Freezes!!
Post by: AKIron on July 15, 2002, 02:41:06 PM

One thing I have seen that causes lockups on some machines: AGP 4X. Most motherboards can be configured, I'd try 2/1X.