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Help and Support Forums => Technical Support => Topic started by: sprint on January 10, 2003, 01:36:01 AM

Title: Missing Burner
Post by: sprint on January 10, 2003, 01:36:01 AM

Today I went to burn some files that I needed to take with me, and found I couldn't burn a CD.  The burner is not listed in the device manager / control manager or anywhere.  The burner is an old HP 6020 .. their site does not list the drivers for this burner.
 
Any idea on how I can get the burner back home?


sprint

:(

Title: Missing Burner
Post by: Dingbat on January 10, 2003, 06:57:51 AM

Post your system specs and operating system, please.

Title: Missing Burner
Post by: sprint on January 10, 2003, 09:54:48 AM

Should  mention its a SCSI burner

BX6 r2.1
W98
C900 > 1116
C: 40 gig WD
D: 20 gis WD
384 ram
GeForce3 Ti200
Adaptec AIC-7850 PCI SCSI Controller
PDPI Game Card

Title: Missing Burner
Post by: Dingbat on January 10, 2003, 10:39:45 AM

It's possible that your aspi layer needs to be updated.  First does the SCSI card show in Device Manager?  When you boot does the SCSI bios detect the CD-Burner?

Title: Dingbat
Post by: sprint on January 10, 2003, 11:18:29 AM

I dont think I see the burner being listed in the startup ..
Yes its listed in the Device Manager

Title: Re: Dingbat
Post by: Dingbat on January 10, 2003, 11:34:11 AM

Quote

Originally posted by sprint
I dont think I see the burner being listed in the startup ..
Yes its listed in the Device Manager

Just to be clear,  Your computer is off, and you turn it on,
generally First to start is POST (memory check), then your scsi should kick in and say:
_____________________________ ___________-
|ADAPTEC BLAH BLAH BLAH
|press control A to enter blah blah blah
|
|Device list:
|
|ID#       Device Name
|2            Hellpacket CD Toaster XYZ
---------------------------------------------------------------

Title: dingbat
Post by: sprint on January 10, 2003, 11:49:57 AM

No I dont see what your saying ..

Title: Missing Burner
Post by: Dingbat on January 10, 2003, 11:56:08 AM

Do you see the scsi bios at all?


Can you open the CD-ROM  (press the eject button)
Yes, okay, then open the case make sure the Ribbon cable is in nice and tight, and isn't nicked.
Put a cd in and listen for it to spin up, (even if it isn't dectected by 98 it should still spin up if the mechanical portion is working...

Title: Missing Burner
Post by: sprint on January 10, 2003, 12:21:40 PM

Yes I can open and close .. can't tell tho if its spining tho .. fans to loud.

Title: Missing Burner
Post by: Dingbat on January 10, 2003, 02:32:45 PM

Do you see the scsi bios at all?

Title: Missing Burner
Post by: sprint on January 10, 2003, 03:19:22 PM

I dont see the SCSI BIOS at all ...  but it is listed in the device manager as working ok (adaptec scsi card)

IRQ 10 ..Adaptec

Title: Missing Burner
Post by: Eagler on January 10, 2003, 03:30:53 PM

Try removing it from device manager

shut down computer - remove SCSI controller

reboot

make sure no trace of controller is in device manager

then shut down

clean contacts of card with pencil eraser (lightly rubbing)

stick card back in

reboot

you need to see the SCSI BIOS or else the computer doesn't know its there - no matter what windows says

did you add anything lately that maybe conflicting with SCSI card at boot-up? IRQ shared? Try different slot if you can.

Title: Missing Burner
Post by: sprint on January 11, 2003, 03:15:04 PM

No Joy!  I guess the only thing to do now is to thank every one that help with suggestions.

I removed the device from device manager, took out the card, cleaned the contacts and reinstalled and rebooted and reloaded the drivers . Didn't work. :(

Do you'all know of anyone who has a old burner for sell ... my old burner was 2X .. so any thing would have to be better..

Once again thanks .


sprint
:cool:

Title: Missing Burner
Post by: Dingbat on January 11, 2003, 03:43:43 PM

dude, head over to http://www.newegg.com and get a lite-on burn for 40$  I have a 32X write from them and it works great with no problems.

Title: Thanks Dingbat
Post by: sprint on January 11, 2003, 04:16:04 PM

Wow ... didn't know that they were that cheap

I just ordered a  Lite-On CDRW 40X12X48 for $48.99 including shipping. :)  It used to take me close 30 minutes to burn a full CD at 2X ... I wonder how long it will take me at 40X :D

Thanks Dingbat for the tip and all your help.


sprint



PS: Do you use the soft-ware that came with it or something else?

Title: Missing Burner
Post by: Dingbat on January 11, 2003, 09:14:11 PM

NP bro :)

Title: Mising Drvers?
Post by: NucleoMind on January 16, 2003, 08:50:37 PM

Try http://www.google.com i find all kinds of things there i even found drivers for my old teac scsi burner