Aces High Bulletin Board

Help and Support Forums => Technical Support => Topic started by: dtango on March 20, 2003, 05:33:18 PM

Title: Squaddie's Vox Problems...
Post by: dtango on March 20, 2003, 05:33:18 PM

Skuzzy:

One of my squaddie's (shovelhd) has been having vox problems for the last month.  It's been quite a strange one.  For some reason he cannot hear anything in AH Vox.  His game sounds are fine.  On top of that we can hear him transmit with no problem.  He just can't hear us transmit to him at all.  No cutting in or out, just silence.

We are trying to help him isolate the issue.

A couple of questions-[list=1]

• is AH using DirectPlay Voice for in-game vox communications?  If so which of the DirectPlay Voice topologies are being used? - Forwarding Server, Mixing Server, or Peer-to-Peer?
• Which of the vox codecs does AH Vox use?

Thanks for any help or info you might have.

Tango, XO
412th FS Braunco Mustangs

Title: Squaddie's Vox Problems...
Post by: SNO on March 23, 2003, 09:16:08 AM

I would suggest he go offline to sound recorder and record and listen to his own voice, chances are he won't hear anything there either. It is probaly 1 of the sliders is all the way down in the sound properties. Longshot but maybe will work
SNO

Title: Squaddie's Vox Problems...
Post by: dtango on March 24, 2003, 08:29:02 PM

SNO:

Thanks for the tip.  He's tried that already and the vox works in sound recorder, just not in AH.

Tango, XO
412th FS Braunco Mustangs

Title: Squaddie's Vox Problems...
Post by: blackfalcon4 on March 25, 2003, 07:46:18 AM

has he tried wav in?
what is his system specs?

Title: Squaddie's Vox Problems...
Post by: dtango on March 25, 2003, 11:34:27 PM

Don't have the system specs but I'll ask him to post them.  He's tried WAV in and it hasn't changed anything.  Keep in mind that:

(1) He hears all his game sounds just fine.
(2) We can hear him just fine when he transmits so his mic, recording, encoding etc are all working.
(3) He can't hear anyone transmitting to him.
(4) It was working fine a month ago.  We haven't been able to isolate the change that might have caused things to go south.

The newest wrinkle to it all is this (really really bizarre) -  We found out that his AH Vox works just fine in the TA, DA, but it doesn't work in the MA or SEA!  Whacked.  One thing I've noticed, it appears that the different arenas use different UDP ports for vox coms.  Maybe something is blocking specific UDP ports?

Tango, XO
412th FS Braunco Mustangs