Aces High Bulletin Board

General Forums => Aces High General Discussion => Topic started by: dudedog on September 13, 2000, 04:22:00 PM

Title: Warp City... Petition to move server
Post by: dudedog on September 13, 2000, 04:22:00 PM
This is also posted in the internet connnectivity forum, but I felt I should mention it here also.

I hate to tell anyone how to do their job... BUT...
It's pretty obvious HTC is suffering bandwidth issues, there are ISPs that could handle the AH server and 10,000+ concurrent AH downloads. Even if their particular ISP has enough bandwidth, it's obvious their peering partners have serious problems (cough *sprint*). Please consider a move to a bigger ISP, exodus, abovenet, and navisite come to mind(yes I live in the bay area   (http://bbs.hitechcreations.com/smf/Smileys/default/wink.gif) ). Maybe a 1 week trial? Come on guys, the HTC crew and AH ROCK, don't let something relatively simple(switching ISP's) bring down the level of quality you can have.

[This message has been edited by dudedog (edited 09-13-2000).]
Title: Warp City... Petition to move server
Post by: Hangtime on September 13, 2000, 04:29:00 PM
Something's up.. it's warpy as hell in the arena, gettin into the sim sometimes takes an eon, and overall it's apparent that it's not as good as it was; and it sure don't seem that it's gettin any damn better.

Hang

Title: Warp City... Petition to move server
Post by: Ripsnort on September 13, 2000, 04:30:00 PM
Move this  to  ==
SUPPORT FORUM?? INTERNET CONNECTIVITY

Skuzzy is a whiz, and can answer any questions you have about the server I believe..

In regards to your response below, nice edit after I posted this  (http://bbs.hitechcreations.com/smf/Smileys/default/smile.gif)

[This message has been edited by Ripsnort (edited 09-14-2000).]
Title: Warp City... Petition to move server
Post by: dudedog on September 13, 2000, 04:32:00 PM
Rip read my post before u respond, sheesh
Title: Warp City... Petition to move server
Post by: Nath-BDP on September 13, 2000, 05:02:00 PM
HTC needs to upgrade to T3s IMO.
Title: Warp City... Petition to move server
Post by: Westy on September 13, 2000, 05:08:00 PM
 You have any idea how much a T3 (let alone plural) cost per month?
 
 -Westy
Title: Warp City... Petition to move server
Post by: Nath-BDP on September 13, 2000, 05:18:00 PM
 
Quote
You have any idea how much a T3 (let alone plural) cost per month?

Would you rather stay on a warpy server while paying $30 a month? Whats your point?
Are you HTC's accountant or somethin?

Its not just in MA, in several special events i've run, people experience ALOT of warp when theres alot of aircraft in close proximity. Several mini-warps when fighters approach a group of bombers, etc.

[This message has been edited by Nath-BDP (edited 09-13-2000).]
Title: Warp City... Petition to move server
Post by: AKSeaWulfe on September 13, 2000, 05:21:00 PM
 
Quote
Originally posted by Westy:
You have any idea how much a T3 (let alone plural) cost per month?
 
 -Westy

If you get it from a homeless person it costs ya 2$ plus a lunch from Mickey Ds!! Of course you only get about 2 ft of wire they cut away from some office.....
:-)
-SW
Title: Warp City... Petition to move server
Post by: Westy on September 13, 2000, 05:21:00 PM
 No, not HTC accountant wise ass. I asked a simple question.

 My point is your opinion might change should the cost of your monthly subscription be increased substantialy to cover the much higher network costs.

 Whipping out an "upgrade to T3" when you have no idea what Skuzzy/HTC is or will do to improve things doesn't help at all.

  -Westy


[This message has been edited by Westy (edited 09-13-2000).]
Title: Warp City... Petition to move server
Post by: dudedog on September 13, 2000, 05:48:00 PM
Actually I do know what big bandwidth costs. And generally you do not "buy" a T3 or sumsuch. You put your server in an ISP that has OC48's or better. This way you can handle peak loads i.e. new updates without having to spend a huge sum for dedicated bandwidth you won't use most of the time. To put this into some "real" numbers. My company hosts the worlds most popular music site. I guarentee we use more bandwidth than HTC. Total bandwidth costs 5-10k/month. I figure that my $30/month more than covers my share of a big fat connection. And again... It may not be HTC's ISP's lack of bandwidth, it's the fact that their peering partners are always having problems. It doesn't matter how much bandwidth you have if the people you're connecting to can't handle it. This is not a bash on HTC or their ISP, I just think they should try a server elsewhere and see if it helps.
Title: Warp City... Petition to move server
Post by: indian on September 14, 2000, 12:08:00 AM
For your info I doubt you can get better connection then they have now. they are less then 100ft from swithing station and GTE (now Verizon) is very big leader in the internet. Moving servers wont help any. If there is a problem skuzzy will fix it. Never seen anything like him, hes little isp and takes on giants like sprint and @home.

------------------
Tommy (INDIAN) Toon
Indians Home page were links to help pages can be found.
Indian's Homepage (http://www.geocities.com/~tltoon)
Title: Warp City... Petition to move server
Post by: dudedog on September 14, 2000, 12:39:00 AM
Indian, you are saying there is no way it can be better? Uh, yeah, can I have a hit of what you're smoking?
Title: Warp City... Petition to move server
Post by: jihad on September 14, 2000, 02:49:00 AM
 Up to version 1.04 connections have been great,mine is consistently 130-150 ms 9 hops and 0 packet loss, I see warps and get accused of warping when I do high G rolling evasive manuevers.

 Its possible the new code/FM is contributing to the micro warps-give HTC and Scuzzy a bit more time and I`m sure connects will be solid again.
Title: Warp City... Petition to move server
Post by: Westy on September 14, 2000, 07:50:00 AM
 I logged on three times last night. FWIW I do NOT travel through Sprints internet at all and I do not see any lag or warps.  I bet alot of you folks might be.

 -Westy
 
Title: Warp City... Petition to move server
Post by: Skuzzy on September 14, 2000, 08:12:00 AM
Interesting thread.  dudedog, I posted a response to your initial post in the Internet Support forum.

And you all are pretty much correct.  Dale and I have been talking about the warps.  The connections to the Internet are still running at much higher throughputs than before the 1.04 release.  We still know this is download traffic and it is starting to subside.
For this reason, it would not be prudent to go off half cocked and start making changes, but we are looking at it.

dudedog, I did not post this part to the Internet forum, as it was not stated there.  An ISP that has an OC48 has it for a reason.  There is not ISP in this business that will put in an OC48, when they only need a DS3.  In other words, a good ISP, will run thier connections up to 70% average bandwidth utilization, before incrementing thier bandwidth to the Internet.
Any sudden changes in the amount of bandwidth the ISP has, will cause congestion.  This can be witnessed easily by most users/clients.  Let's see, Sprint has an OC192 going to Chicago, which during prime-time hours, takes a packet of data about 1 second to traverse.

No ISP can nor will accomodate for a worst case bandwidth scenario.  You have to accomodate for the average case, if you want to stay in business.  I have another client who moves more data/month that HTC does, but it is sustained and accomodations for that are made.  As a result, the client is a happy camper.
HTC has plenty of bandwidth for the servers, based on what they typically need.  Right now, the need is much higher and is a wore case scenario, which is trailing off.  It has not gotten back to the level it was before the 1.04 release, but it is headed in that direction.

Long term, no one knows what we (HTC/AppLInk) are up to and it would not be prudent to discuss those plans until they are finalized.

Doing anything in haste is simply not the correct course to take.  An example, complaints about warpiness and dropped conntions were running pretty high about 1 or 2 months ago.  Roughly 3 weeks ago, we made an upgrade to the Main arena connection router.  We have been watching and studying the impact of that change.  Once the upgrade was done, virtually all the complaints ceased.
We beleive the upgrade accomplished what we wanted it to do, so we are know looking to upgrade the Alt arena connection router.

As far as doing what we can do, I try hard to insure a presence in the main arena, for no other reason than to listen to what folks are saying about connects.  Once in a while I go ahead and fly, but my primary reason for being there is to hear what the pilots are saying about connects.  That feedback is invaluable for me and HTC.

Let me put it to you this way.  Would you be a happy client of your ISP, if all of a sudden your server could only deliver 2K/sec to your connecting clients?  
The current release of 1.04 would have required a full OC3 to deliver the download to all the connections that were made.  And the download rate for that would have capped at 12KBytes/sec.  If this would have been on your ISP, your server would have been strangled.  Would you then switch ISP's?

------------------
Roy "Skuzzy" Neese
President, AppLink Corp.
http://www.applink.net
skuzzy@applink.net
Title: Warp City... Petition to move server
Post by: indian on September 14, 2000, 08:59:00 AM
Skuzzy Great work  (http://bbs.hitechcreations.com/smf/Smileys/default/smile.gif)

------------------
Tommy (INDIAN) Toon
Indians Home page were links to help pages can be found.
Indian's Homepage (http://www.geocities.com/~tltoon)
Title: Warp City... Petition to move server
Post by: Granger on September 14, 2000, 09:08:00 AM
Dont move servers, worked fine before the 1.04 choked it down with everyone trying to get the 11 meg file. How bout this..
fdski has provided a mirror site. Just close down the htc site, and let us download the updates from fdski's location..maybe you guys can work somethin out with him. That way, we still get the file, and no bandwith issues from getting it from htc.

Granger
Title: Warp City... Petition to move server
Post by: Sharky on September 14, 2000, 09:13:00 AM
Skuzzy,

I read your post and for the most part I what you wrote made sense but I do have some questions if I may.

You stated that right now bandwidth usage is higher than normal because of the downloads and that should go away in a few days.  Isn't part of this increased loading being caused, not by downloads, but by more players being in the arena and isn't that something that we should hope won't go away in the next few days?

Also I understand not paying for huge amounts of bandwidth that isn't used day to day but download rates of 1.5k/sec is just embarassing.  

Lets say Joseph L. Newby finds Aces High and decides to download it and try it out.  The first thing he runs into is a just horrible download rate.  He's spending 25-50 dollars/month on a cable modem or DSL to get a download rate of 1.5k/sec.  Not a very good introduction to HiTechCreations.  Then if he decides to tough it out through the crawling download, he logs into the arena.  He finds that in addition to a huge step up in difficult from what he is used to in ACM he finds the planes all warping across the sky.  

Now he doesn't know about ISP's only providing 70% max usage bandwith.  He doesn't know that this is being caused by huge download loading and that it will clear up.  He just knows that it was very hard to download and connection quality was very bad.  That is what his opinion of Aces High is going to be and that is what he is going to tell his friends.

I would think that having to buy more bandwidth is a good thing, as it means you have more people using your service.  I also understand that not all of them will stay for long, so it's not economically smart to add too much.  Is it possible for ISPs to provide additional bandwith for short periods ie one or two weeks during periods of expected higher than normal usage?

I'm not complaining, and I know you guys know more about this than I do, but.  If 1.04 was my first intro to Aces High, I doubt I would have stayed through the download of the FE.

You only get one chance to make a first impression.

Thanks,
Sharky
Title: Warp City... Petition to move server
Post by: Mox on September 14, 2000, 09:43:00 AM
Very good post Sharky.

To Skuzzy and Dale:
If you remember Dale I live in Dallas and I'm on a direct T1 with less than 10-15 users at anytime running zero servers on it so you can say I have a lot of bandwidth to use for myself.  I've never had a connection problem reaching your server, no warps or disco's until this release.  I might have had a disco on average since beta of 1 disco a month, now I have a disco atleast 5 times a night in a 5 hour period between 5:00pm-10:00pm every single night since the patch.

The game is unplayable for me now.

Skuzzy: my ping to the server at one time was less than 8ms now it's bouncing all over the place and as high as 100ms.  The T1 I'm on is from Verio and I live in the very middle of downtown Dallas.  If I remember correctly the Verio links run to the infomart which is less than 2 miles away from me.

My link seems fine running other online games and my transfers are all well over 100K a sec as normal except for hitechcreation.com.

If there's anything you'd like me to do to help you guys get this fixed let me know because as it stands now I can't play Aces High.

Mox

[This message has been edited by Mox (edited 09-14-2000).]
Title: Warp City... Petition to move server
Post by: AKDejaVu on September 14, 2000, 09:46:00 AM
One solution would be to farm out the FTP stuff.  I think having it share bandwidth with the game is something you should avoid at all costs.

AKDejaVu
Title: Warp City... Petition to move server
Post by: maik on September 14, 2000, 11:02:00 AM
I was about to say the same AKDejavu  (http://bbs.hitechcreations.com/smf/Smileys/default/tongue.gif).

Maik
<JG54 Gruenherz>
Title: Warp City... Petition to move server
Post by: Skuzzy on September 14, 2000, 11:20:00 AM
Let me say, as most of these issues are pretty much related, we (HTC/AppLink) are working on things to alleviate this situation, and when these plans are done you all will be made aware of it.

Next, bandwidth can be purchased on an as need basis, provided you have the additional free bandwidth in the telco connection to the ISP.  While the word "free" is used, it is not free.  The telephone company is going to charge you for the line whether you use it or not.

There certainly more players online than before, but we have tools that allows us to know what percentage of the bandwidth is due to players and downloads.  Right now, the download traffic, while slowing is still about half of the overall traffic.

The Verio connection is still running significantly higher than before the release of 1.04, with 70% of it being download traffic.  Add to that, we have not updated that router to a faster unit and so the Verio pipe is suffering far more than the Savvis pipe.

If we extrapolate the data to form an opinion on when things will get back to normal, I would say by this weekend, things should be close to normal.  The patch update slowed down the settling of the bandwidth crunch, but it is already trailing off significantly.

Solutions:  We are on it.  By 1.05, this will be but a bad dream never to occur again.  As we solve the problems, I will keep you informed.

With the 1.04 release, we (AppLink/HTC) had been working on the assumption that 1.04 would be a patch to 1.03, but in the final analysis, it could not be done.  Had a patch been able to do, this problem would have not been a problem and therein lies the quandry we were all caught in.  Should HT delayed the release of 1.04?  I don't think that would have been a good call.  Better to sweat out a few days of bandwidth problems than delay a major release.  Were we right or wrong?  Hindsight is a great thing, isn't it?

One thing is certain.  You cannot make hasty decisions based on unusual circumstances.  If you do, you will usually make a mistake.  Trust that this problem is going away and that we are actively pursuing options to prevent this in the future.

------------------
Roy "Skuzzy" Neese
President, AppLink Corp.
http://www.applink.net
skuzzy@applink.net
Title: Warp City... Petition to move server
Post by: iculus on September 14, 2000, 11:38:00 AM
Thanks for the update Skuzzy!   It seems that many other companies would not be as open with the community.   (http://bbs.hitechcreations.com/smf/Smileys/default/smile.gif)

<S>
IC
Title: Warp City... Petition to move server
Post by: dudedog on September 14, 2000, 11:53:00 AM
<S> Skuzzy  (http://bbs.hitechcreations.com/smf/Smileys/default/smile.gif) It sounds like you guys are acknowledging the problem and are working to resolve it. What more can we ask? My thread title was really just a bit of a troll to generate some comments. I do have one "good" suggestion. When the next ver. comes out, mirror some copies to combatsim, simhq, etc... That would alleviate some of the congestion no matter how big a pipe you guys are going to have. Also may I ask... what exactly is/was the problem, I haven't actually seen that addressed. Thanks alot for the info skuzzy, I wouldn't trade you for a 100 overpaid/underbrained network engineers  (http://bbs.hitechcreations.com/smf/Smileys/default/smile.gif)
Title: Warp City... Petition to move server
Post by: Fury on September 14, 2000, 12:17:00 PM
I had a cable connection installed last Wednesday.

My first download was the full release of 1.03, just to see how fast it was compared to my 28.8 connection.  I was getting 10kbps/sec on Wednesday evening.

Then came 1.04.  Of course, I had to download it within 2 hours of it being released.  I was sad to find out that the best I could get was 1.5kbps and ended up downloading it from a mirror site at 13kbps.

Since loading 1.04, I have only seen warps (micro or otherwise) Friday regularly and some on Saturday.  None recently; this is all during 7pm EST to 1am EST.

When connecting to AH, the menus come up instantaneously, and I connect to the lobby much quicker.  With my 28.8, I sometimes had a 5 second wait once I hit "online".

I'm not saying there is or is not a problem somewhere, I'm simply sharing my experiences.  If I had been having problems over the last 6 days, believe me, I'd be on the Connectivity board trying to get some help.

Fury
Title: Warp City... Petition to move server
Post by: Skuzzy on September 14, 2000, 01:06:00 PM
 
Quote
Originally posted by dudedog:
<S> Skuzzy   (http://bbs.hitechcreations.com/smf/Smileys/default/smile.gif) It sounds like you guys are acknowledging the problem and are working to resolve it. What more can we ask? My thread title was really just a bit of a troll to generate some comments. I do have one "good" suggestion. When the next ver. comes out, mirror some copies to combatsim, simhq, etc... That would alleviate some of the congestion no matter how big a pipe you guys are going to have. Also may I ask... what exactly is/was the problem, I haven't actually seen that addressed. Thanks alot for the info skuzzy, I wouldn't trade you for a 100 overpaid/underbrained network engineers   (http://bbs.hitechcreations.com/smf/Smileys/default/smile.gif)


Thank you dudedog.

The problem we faced with the release was a complete saturation of the Internet connections.  Now, I made a conscious decision, for this release, to limit the bandwidth of the downloads.  Why?  I knew that you guys would want to drive the new version as soon as you could, so we had to make sure there was enough reserve capacity for the gaming servers.  Not the most elegant solution, but it worked, as I know there were 20 pilots online Friday night who were actually managing to fly.  If I had not made the changes to limit the d/l bandwidth, no one would have been able to fly for about 6 hours.  With the cap, the pipes stayed at maximum throughput for about 8 hours.

Now, for the future, we are working on several ideas.  But, as I said before, it is too early to release any information on what we will do.  As soon as we know, and it effects you guys, we will release the information.



------------------
Roy "Skuzzy" Neese
President, AppLink Corp.
http://www.applink.net
skuzzy@applink.net
Title: Warp City... Petition to move server
Post by: wolf37 on September 14, 2000, 05:12:00 PM
hi all:

well I dont know about any of this stuff.
but one thing I do know, I am getting sick of getteing booted three or four times a night.
thats when I will log off, now I don't know about anybody else, but if it contuines, I may have to leave AH, there is no fun in flying for ten mins in a buff to bomb something, and just before reaching target, BOOT.
all it does for me is get me mad and frustered and I am not paying $30 a month for that. if it does not change and get better, I will be gone. now I know that nobody could care if I left, but how many others are feeling the same way as I feel about getting booted all the time.

now to the crew at HTC, I am not in any way trying to dump on you, I think you have all done a great job with Aces High, but this is some thing you might want to look into, (probably are ready are).

hmmmm dont know what else to say here, so I"ll leave it at this.



------------------
wolf37
C.O.
THUNDER BIRDS
Title: Warp City... Petition to move server
Post by: Skuzzy on September 14, 2000, 06:09:00 PM
wolf37, be happy to look into it, but if you could post a traceroute to both the main and alt connections of the arenas to the Internet forum, it would be very helpful.

You really never know what may arise from this, but I will do what I can to help.

------------------
Roy "Skuzzy" Neese
President, AppLink Corp.
http://www.applink.net
skuzzy@applink.net
Title: Warp City... Petition to move server
Post by: Thunder on September 14, 2000, 07:40:00 PM
For whatever it's worth I HAD a cable modem for seven months and never had problems getting on or getting disco'd. It was great and about four weeks ago I started having disco problems on AH. This was well before 1.04. I called Dale and he ask a lot of questions and he tried everything too troubleshoot but to no avail. I later found out that Charter Cable (my Cable Company)was having some line and overload problems. I got a Concentric Connection and it got better at 56k and fewer disco's. Then trying to get it better I got a hold of applink.com as I live in Texas and its close. It is the same server and a direct connect... DAMN..... ROCK SOLID!!!! NO PROBLEMO! Unfortunately this is not a fix for most but I think that Mr. Gore's internet may be experiencing some growing pains.  (http://bbs.hitechcreations.com/smf/Smileys/default/smile.gif) WTG HTC and Appplink.. thanks  for being there to help me. You guys have a thankless job sometimes but keep it up. I like a company that is customer oriented and you guys always seem to come through for me!

Thunder
Title: Warp City... Petition to move server
Post by: Sharky on September 15, 2000, 11:30:00 AM
Skuzzy,

Thanks for the information.  I didn't intend in my post to infer that you guys weren't doing your absolute best, because I know you are.  You guys are doing a wonderful job.  I greatly appreciate your efforts and your openness in helping to solve any problems that occur.  That kind of "open door" policy to it customers is rare in companies these days.

My only concern was how small short term problems like this can effect a new customers perception of Aces High.  Again as always your openness and candor have assured us that this was a minor problem and won't be a concern in the future.

Thanks for taking the time to talk to us.
Sharky
Title: Warp City... Petition to move server
Post by: Saintaw on September 15, 2000, 12:29:00 PM
NB: the 1.5k/s Download rate was there only the Day th patch came out... I went to bed (crying), woke up the next morning & Downloaded the file. If I remember well, I was at 50k/s, not 24hours after the patch had gone out.
Title: Warp City... Petition to move server
Post by: wolf37 on September 15, 2000, 02:59:00 PM
hi again:

well first thing, thanks Skuzzy.

next, how do i find a traceroute thingy,
( wolf37 is the true computer dweeb )

like I said, I dont know anything about comps, I did learn how to turn it on   (http://bbs.hitechcreations.com/smf/Smileys/default/smile.gif)

well ok, I know how to turn it off as well, and can find the odd thing. but really dont know how to find a traceroute. I will ask Bloom25 if he can tell me how to find traceroute, he seems good at this kind of stuff and is in my squad so he has to help me. or I will take away his beer rations.
and once again Skuzzy, thanks.



------------------
wolf37
C.O.
THUNDER BIRDS
Title: Warp City... Petition to move server
Post by: Skuzzy on September 15, 2000, 05:37:00 PM
wolf37, open a MS-DOS prompt box, then type

tracert beta.hitechcreations.com

you can copy and paste the output to the BB

also do a

tracert 206.149.40.141

and copy and paste as well.

Hope that helps.


------------------
Roy "Skuzzy" Neese
President, AppLink Corp.
http://www.applink.net
skuzzy@applink.net
Title: Warp City... Petition to move server
Post by: wolf37 on September 16, 2000, 07:56:00 PM
hi again:

well i hope i get this right.

C:\WINDOWS>tracert beta.hitechcreations.com

Tracing route to beta.hitechcreations.com [216.91.192.19]
over a maximum of 30 hops:

  1    10 ms    10 ms    11 ms  10.128.4.9
  2    10 ms    10 ms    10 ms  192.168.51.17
  3    12 ms    12 ms    13 ms  LOCAL4.tac.net [209.115.219.225]
  4    15 ms    15 ms    14 ms  regional2.tac.net [205.233.111.197]
  5     *        *        *     Request timed out.
  6    53 ms    53 ms    52 ms  117.ATM3-0.XR1.CHI6.ALTER.NET [146.188.209.178]

  7    54 ms    54 ms    55 ms  191.at-2-0-0.TR1.CHI2.ALTER.NET [152.63.65.86]
  8   128 ms    92 ms    75 ms  126.at-5-1-0.TR1.DFW9.ALTER.NET [152.63.1.58]
  9    77 ms    79 ms    77 ms  189.ATM7-0.XR1.DFW4.ALTER.NET [152.63.98.241]
 10   618 ms   234 ms   133 ms  195.ATM11-0-0.GW1.DFW1.ALTER.NET [146.188.240.41
]
 11    78 ms    79 ms    80 ms  savvis-dfw-gw.customer.ALTER.NET [157.130.128.54
]
 12    84 ms    86 ms    83 ms  applink-1.usdlls.savvis.net [216.90.2.66]
 13    84 ms    89 ms    87 ms  beta.hitechcreations.com [216.91.192.19]

Trace complete.


Tracing route to alt.hitechcreations.com [206.149.40.141]
over a maximum of 30 hops:

  1    10 ms    10 ms    10 ms  10.128.4.9
  2    11 ms    10 ms    10 ms  192.168.51.17
  3    11 ms    11 ms    11 ms  LOCAL4.tac.net [209.115.219.225]
  4    16 ms    16 ms    15 ms  regional2.tac.net [205.233.111.197]
  5     *        *        *     Request timed out.
  6    54 ms    53 ms    53 ms  117.ATM2-0.XR2.CHI6.ALTER.NET [146.188.209.174]

  7    54 ms    56 ms    56 ms  290.at-2-0-0.XR2.CHI2.ALTER.NET [152.63.65.45]
  8    56 ms    56 ms    56 ms  192.ATM6-0.BR1.CHI2.ALTER.NET [152.63.64.121]
  9    57 ms    57 ms    57 ms  137.39.23.242
 10    72 ms    71 ms    71 ms  p4-6-3-0.r01.dllstx01.us.bb.verio.net [129.250.2
.46]
 11    79 ms    80 ms    80 ms  ge-0-0-0.a10.dllstx01.us.ra.verio.net [129.250.2
8.164]
 12    80 ms    79 ms    80 ms  fa-8-0-0.a09.dllstx01.us.ra.verio.net [129.250.2
8.170]
 13   148 ms   143 ms    95 ms  applink-gw.dlls.tx.verio.net [157.238.224.122]
 14   120 ms    85 ms   109 ms  alt.hitechcreations.com [206.149.40.141]

Trace complete.


well Skuzzy, I have no idea what any of this stuff says, so I hope i got it right and hope you can help me out. in advance, thank you.




------------------
wolf37
C.O.
THUNDER BIRDS
Title: Warp City... Petition to move server
Post by: wolf37 on September 17, 2000, 09:24:00 PM
just moving this back to the top

------------------
wolf37
C.O.
THUNDER BIRDS
Title: Warp City... Petition to move server
Post by: Skuzzy on September 18, 2000, 12:44:00 PM
 
Quote
Originally posted by wolf37:
hi again:

well i hope i get this right.

C:\WINDOWS>tracert beta.hitechcreations.com

Tracing route to beta.hitechcreations.com [216.91.192.19]
over a maximum of 30 hops:

  1    10 ms    10 ms    11 ms  10.128.4.9
  2    10 ms    10 ms    10 ms  192.168.51.17
  3    12 ms    12 ms    13 ms  LOCAL4.tac.net [209.115.219.225]
  4    15 ms    15 ms    14 ms  regional2.tac.net [205.233.111.197]
  5     *        *        *     Request timed out.

Here is your problem wolf.  It appears hop #5 is the gateway between tac.net and uunet.  It is swamped.  This particular connection is tac.net's responsibility.  They are either having a serious congestion problem, or a general routing failure.  You need to send a copy of this traceroute to whover is appropriate at tac.net and ask them if they are aware of the problem.

Each one of the lines in a traceroute, represents a router on the Internet.  This is the path through the Internet your data packets takes.

 
Quote

  6    53 ms    53 ms    52 ms  117.ATM3-0.XR1.CHI6.ALTER.NET [146.188.209.178]

  7    54 ms    54 ms    55 ms  191.at-2-0-0.TR1.CHI2.ALTER.NET [152.63.65.86]
  8   128 ms    92 ms    75 ms  126.at-5-1-0.TR1.DFW9.ALTER.NET [152.63.1.58]
  9    77 ms    79 ms    77 ms  189.ATM7-0.XR1.DFW4.ALTER.NET [152.63.98.241]
 10   618 ms   234 ms   133 ms  195.ATM11-0-0.GW1.DFW1.ALTER.NET [146.188.240.41
]
 11    78 ms    79 ms    80 ms  savvis-dfw-gw.customer.ALTER.NET [157.130.128.54
]
 12    84 ms    86 ms    83 ms  applink-1.usdlls.savvis.net [216.90.2.66]
 13    84 ms    89 ms    87 ms  beta.hitechcreations.com [216.91.192.19]

Trace complete.


Tracing route to alt.hitechcreations.com [206.149.40.141]
over a maximum of 30 hops:

  1    10 ms    10 ms    10 ms  10.128.4.9
  2    11 ms    10 ms    10 ms  192.168.51.17
  3    11 ms    11 ms    11 ms  LOCAL4.tac.net [209.115.219.225]
  4    16 ms    16 ms    15 ms  regional2.tac.net [205.233.111.197]
  5     *        *        *     Request timed out.
  6    54 ms    53 ms    53 ms  117.ATM2-0.XR2.CHI6.ALTER.NET [146.188.209.174]

  7    54 ms    56 ms    56 ms  290.at-2-0-0.XR2.CHI2.ALTER.NET [152.63.65.45]
  8    56 ms    56 ms    56 ms  192.ATM6-0.BR1.CHI2.ALTER.NET [152.63.64.121]
  9    57 ms    57 ms    57 ms  137.39.23.242
 10    72 ms    71 ms    71 ms  p4-6-3-0.r01.dllstx01.us.bb.verio.net [129.250.2
.46]
 11    79 ms    80 ms    80 ms  ge-0-0-0.a10.dllstx01.us.ra.verio.net [129.250.2
8.164]
 12    80 ms    79 ms    80 ms  fa-8-0-0.a09.dllstx01.us.ra.verio.net [129.250.2
8.170]
 13   148 ms   143 ms    95 ms  applink-gw.dlls.tx.verio.net [157.238.224.122]
 14   120 ms    85 ms   109 ms  alt.hitechcreations.com [206.149.40.141]

Trace complete.


well Skuzzy, I have no idea what any of this stuff says, so I hope i got it right and hope you can help me out. in advance, thank you.



------------------
Roy "Skuzzy" Neese
President, AppLink Corp. http://www.applink.net (http://www.applink.net)
skuzzy@applink.net


[This message has been edited by Skuzzy (edited 09-18-2000).]
Title: Warp City... Petition to move server
Post by: wolf37 on September 18, 2000, 05:43:00 PM
thanks Skuzzy,



------------------
wolf37
C.O.
THUNDER BIRDS
Title: Warp City... Petition to move server
Post by: Jollyroger on September 18, 2000, 09:27:00 PM
Skuzzy,

Since you're at it.....
Tracing route to beta.hitechcreations.com [216.91.192.19]
over a maximum of 30 hops:

  1   178 ms   192 ms   165 ms  ascend1.digiverge.net [216.117.153.1]
  2   178 ms   165 ms   165 ms  fay1-fasteth1-0-0.network.aitcom.net [208.234.31
.254]
  3   192 ms   179 ms   164 ms  fyvl1-s4-0.sprintsvc.net [208.27.127.9]
  4   206 ms   178 ms   179 ms  rcmt-bb1-S5-1-1.sprintsvc.net [205.244.203.61]
  5   192 ms   179 ms   192 ms  chvl1-S2-0-0.sprintsvc.net [205.244.203.74]
  6   206 ms   219 ms   220 ms  sl-gw10-atl-6-0-0.sprintlink.net [144.232.244.9]

  7   220 ms   206 ms   206 ms  sl-bb20-atl-1-0.sprintlink.net [144.232.12.225]

  8   219 ms   220 ms   247 ms  sl-bb22-fw-11-0.sprintlink.net [144.232.18.21]
  9   206 ms   220 ms   233 ms  sl-gw13-fw-0-0.sprintlink.net [144.232.0.130]
 10   233 ms   234 ms   233 ms  sl-dnetfw-1-0-T3.sprintlink.net [144.228.137.6]

 11   234 ms   247 ms   233 ms  applink-1.usdlls.savvis.net [216.90.2.66]
 12   261 ms   261 ms   233 ms  beta.hitechcreations.com [216.91.192.19]

Trace complete.
Title: Warp City... Petition to move server
Post by: wolf37 on September 18, 2000, 10:17:00 PM
hi again:

hmmmm ahhh   Skuzzy, how do I contacked tac.net




------------------
wolf37
C.O.
THUNDER BIRDS
Title: Warp City... Petition to move server
Post by: Vulcan on September 18, 2000, 10:54:00 PM
Uhhh I think we can solve this easily:

Move the servers to New Zealand:
1. We are at GMT+12, so all the packets would actually get to you a day early
2. Everyone else is downhill from us, so the packets would get there quicker
3. By sending the packets in a ring style (east to west) direction I think we could shave a couple more seconds off using the earths spin
4. Theres sweet f**k all traffic coming out of NZ anyway so theres not much to contend with (other than the live streaming sheep channels).

Title: Warp City... Petition to move server
Post by: Hangtime on September 19, 2000, 12:01:00 AM
How do we tap the Steaming Sheep Channel?

Title: Warp City... Petition to move server
Post by: bloom25 on September 19, 2000, 12:50:00 AM
I think that's "streaming", not "steaming" hang.  (http://bbs.hitechcreations.com/smf/Smileys/default/biggrin.gif)

Wolf, you might want to consider getting another internet provider if your connections don't improve.  (You might check into a couple of those free ones that put that little ad banner on the screen.  I've heard about other people using them for games.  Can't see the ads when playing AH.  (http://bbs.hitechcreations.com/smf/Smileys/default/smile.gif) )



------------------
bloom25
THUNDERBIRDS
Title: Warp City... Petition to move server
Post by: Hangtime on September 19, 2000, 01:04:00 AM
Oh. Bummer. I've seen 'em standing in creeks before. No biggie.

Never seen one steamed tho. That would be novel.

Ok; I'll go to bed now...

...maybe not. Counting steaming sheep is keepin me awake.

*sigh*