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Help and Support Forums => Technical Support => Topic started by: 1Duke1 on April 14, 2003, 08:32:41 AM

Title: Startup problems
Post by: 1Duke1 on April 14, 2003, 08:32:41 AM
Hello folks,

First and hopefully last time poster in here:)

Having a problem....tried updating ME to XP the other day.  Couldn't get anything to work, so did the stupid thing and uninstalled back to ME.  Now I can't get AH to load properly.  When I open the program, the startup screen comes up white, with a green strip in upper left 2 inches, and I can only see the spiral bound of the clipboard at the top.

Any suggestions??

Thanks
Title: Startup problems
Post by: spiffykraits on April 14, 2003, 08:40:14 AM
Re-install your video drivers, and directX.
Title: Startup problems
Post by: 1Duke1 on April 14, 2003, 08:45:41 AM
Thanks spiffy....reloaded the video drivers, didn't do directx.  Will give that a shot when I get home.
Title: Startup problems
Post by: 1Duke1 on April 14, 2003, 12:25:59 PM
Still having same problem.....have now reinstalled vid drivers and directx, no joy.  Anyone have any suggestions?
Title: Startup problems
Post by: Siaf__csf on April 14, 2003, 12:41:47 PM
Format c: and get yourself a better OS like W98SE or W2k.

Your first mistake was getting the ME - second one was trying to upgrade to XP which works bad enough without the residual damage of the ME.

Format clean, that's the only true way to fix a bad installation.
Title: Startup problems
Post by: snafu on April 14, 2003, 12:47:29 PM
Hi 1Duke1,
 Try deleting the "video7.cfg file from your Aces High setting folder. That should force you to have to re select your video options.

TTFN
snafu
Title: Startup problems
Post by: 1Duke1 on April 14, 2003, 12:54:30 PM
Actually siaf, never had a problem with ME since I started playing AH over a year ago until I tried upgrading to XP

Snafu, must have gotten lucky here....reinstalled vid drivers again (4th time) and when the comp restarted again, started in lowest res..so I tried starting AH and voila! I got a good start page.  Was able to go into the video settings from there and make the change!  Everything seems to be running fine now.  Thanks for the help guys!
Title: Startup problems
Post by: spiffykraits on April 14, 2003, 02:44:14 PM
Quote
Originally posted by 1Duke1
Actually siaf, never had a problem with ME since I started playing AH over a year ago until I tried upgrading to XP

Snafu, must have gotten lucky here....reinstalled vid drivers again (4th time) and when the comp restarted again, started in lowest res..so I tried starting AH and voila! I got a good start page.  Was able to go into the video settings from there and make the change!  Everything seems to be running fine now.  Thanks for the help guys!


When I said re-install drivers, that meant you first change the vid driver back to plain old PCI VGA by choosing the PCI  VGA basic driver from the default hardware  list (its near the top of the list under the generic ones rather than under any manufacturers heading, and don't allow the wizard to search. Use add/remove in control panel next before allowing the  reboot to nuke the current high res drivers, and only then reboot so that you get the generic  PCI VGA  low res defaults back at 640 resolution. Then re-install back your win98SE/ME high res vid drivers again from where ever you stored them, and the next reboot should see the correct ones.  The drivers for ME are normally identical to win98SE but not XP which are different.. hence your problem.

You probably had some residual default XP driver files left which was screwing the installation. Reverting back to default VGA first usually gets rid of them.

It is recommended you do this, even when upgrading drivers on the same OS by most driver vendors. :)