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General Forums => Hardware and Software => Topic started by: Sixpence on August 15, 2003, 11:02:32 AM

Title: a7n8x wont recognize 9800 pro
Post by: Sixpence on August 15, 2003, 11:02:32 AM
Blank screen
Title: a7n8x wont recognize 9800 pro
Post by: flakbait on August 15, 2003, 12:19:43 PM
It could be a dud card, but those are pretty rare. Try reseating it in the AGP slot, and make sure the little gray clip is at least halfway up when the card is in. Check the gold contacts on the card to see how deep they're going too. Sometimes you can find a sticky spot in the slot by eyeballing the contacts. Last time I swapped vid cards I had the same problem. Turned out to be a tight spot on the clip-end of the AGP slot that wouldn't let the card fully drop in. If it's a real tight fit you can LIGHTLY tap it into place using somesort of tool. My multi-pliers worked great when trying to get my modem in.

Should all that not work...umm...you didn't cram the thing into a PCI slot by mistake, didja? :D



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Title: a7n8x wont recognize 9800 pro
Post by: Sixpence on August 15, 2003, 12:35:30 PM
I can't get any help cause the phone lines are out in canada. Gonna ship it back, just got an RMA#. $400.00 in limbo, this sucks, I never had this problem with an nvidia card.
Title: a7n8x wont recognize 9800 pro
Post by: Skuzzy on August 15, 2003, 01:30:33 PM
Did you plug in the aux power plug to the card?  What size power supply do you have?
Title: a7n8x wont recognize 9800 pro
Post by: Revvin on August 15, 2003, 02:54:10 PM
Yup definately make sure the card has it's AUX power supply connected, when I was messing about with mine once I took the card out and put it back in and forgot to reconnect the power supply cable to it and got the same problem as you.
Title: a7n8x wont recognize 9800 pro
Post by: bloom25 on August 15, 2003, 04:02:47 PM
Unfortunately, it sounds like a dead card to me. :(
Title: a7n8x wont recognize 9800 pro
Post by: Skuzzy on August 15, 2003, 04:09:07 PM
It would act dead if he did not plug in the aux power plug bloom.  I have not run into anyone who had a DOA of one of these cards, but it is certainly possible.
Title: a7n8x wont recognize 9800 pro
Post by: Revvin on August 15, 2003, 04:59:04 PM
Quote
Originally posted by Skuzzy
It would act dead if he did not plug in the aux power plug bloom.


That was my first thoughts when I forgot to plug mine back in, sure was releived when it all fired back up once I noticed my mistake.
Title: a7n8x wont recognize 9800 pro
Post by: Sixpence on August 15, 2003, 07:50:04 PM
Yeah, the power is fine. I went through the works with a gentleman from asus.He thinks it might be a dead card too.:(
Title: a7n8x wont recognize 9800 pro
Post by: Eagler on August 15, 2003, 11:44:05 PM
exact reason I purchase my video cards locally

pay alittle more but you have the convenience to return it for whatever reason in about an hour instead of days/weeks
Title: a7n8x wont recognize 9800 pro
Post by: Sixpence on August 17, 2003, 07:22:56 AM
If the company accepts the return and gets me a new one quick i'll be content. I was in microcenter and they didn't have it there, they have alot of older cards. If I could find a store that stocked the motherboard, ps,heat sink, memory, video card, case, cpu I wanted, i'de be there. Shoot, the local microcenter didn't even have a barton 2500.

What I am concerned with is the ATI card, if I have a problem with the next one it's back to the tried and true.
Title: a7n8x wont recognize 9800 pro
Post by: Revvin on August 17, 2003, 07:48:46 AM
Sorry to hear it was a duff card, I'm sure your replacement wil lwork as I've not had any compatibility problems with my ASUS A7N8X Deluxe board and my Radeon 9800 Pro 256mb card, be sure to grab the 2.45 Nforce drivers and Cat 3.6 ATi drivers when you get the replacement. Hope you get it resolved soon
Title: A7N8X mobo drivers
Post by: beet1e on August 18, 2003, 03:36:27 AM
I want to get this board myself. The Asus website is a useful source for getting the manual, BIOS updates etc., but I'm not sure where to get the latest drivers. My current board is an A7V133 and I always got the driver updates from the VIA Hardware site, not from Asus.

Can you supply a URL for the Nforce drivers for this mobo?
Title: a7n8x wont recognize 9800 pro
Post by: Revvin on August 18, 2003, 06:15:17 AM
Go to Nvidia's site and go to the downloads page (http://www.nvidia.com/content/drivers/drivers.asp) the latest version is 2.45
Title: a7n8x wont recognize 9800 pro
Post by: beet1e on August 18, 2003, 07:28:52 AM
Thanks Revv - downloaded 'em just now - for both W2000, and your favourite OS- WMe. ;)

When you built your system, did you reinstall Windows?  I ask because with some Asus boards you don't have to. Tomato needed a new board over a year ago, and bought the A7V333 that I recommended. All she had to do was power up - the system did a whole load of detecting, and everything worked fine - no reinstall of the OS.
Title: a7n8x wont recognize 9800 pro
Post by: Revvin on August 18, 2003, 10:28:27 AM
I tend to do it anyway just so I'm sure I'm getting a stable system and know that any old controller software (FDD, HDD, RAID etc) don't conflict with the new drivers. Having two drives in my sys I just dump what I want on one and then whack in the Win XP disk and format. Besides although I call it an upgrade this was more or less a new system, a new case, PSU, vid card, memory, mobo, CPU, HDD Having two teenage kids means I tend to squirrel away money here and there then do one big upgrade when I can rather than in dribs and drabs.

I don't know what you mean about Win Me.. its great, a wonderful operating system that is the pinnacle of Microsoft's development. It's incredibly stable, hack proof and wakes you up in the morning with a fresh cup of coffee ;)
Title: a7n8x wont recognize 9800 pro
Post by: beet1e on August 18, 2003, 10:39:34 AM
LOL!  I bet it's Lazs's favourite OS - Windows-ME.
Title: a7n8x wont recognize 9800 pro
Post by: Sixpence on August 21, 2003, 01:25:41 PM
Just got the replacement and it works fine. This card is awesome!
Title: a7n8x wont recognize 9800 pro
Post by: Skuzzy on August 21, 2003, 01:51:43 PM
Good to hear Six.  Hard not to like that card.
Title: a7n8x wont recognize 9800 pro
Post by: Sixpence on August 21, 2003, 03:08:20 PM
I've got a tape of the Patriots superbowl victory and i'm recording clips from it now. The volume on the recordings is a bit loud, so i'm going to have to tinker with the settings. Can't wait to get the cable TV hooked up:D
Title: a7n8x wont recognize 9800 pro
Post by: Skuzzy on August 21, 2003, 03:34:46 PM
You could not have gotten a better video card for that type of work.
Title: a7n8x wont recognize 9800 pro
Post by: beet1e on November 15, 2003, 12:43:11 AM
Sixpence... interesting to see that you had a dead card to begin with, solved by getting a new one. I'm just about to do the same thing.

Hehe, the place that supplied mine wants to ship the self same card back to me (and charge me £10 for the privilege of having looked at it, plus another £10 shipping - in addition to the £7 I had to spend to return it). Why would I want to do that when I know it's not going to work? Have also heard stories of guys being charged for "repairs" when in fact a replacement unit was sent out (the buyer's secret mark was missing). So I don't trust these email order type places, at least not when something goes wrong.