Aces High Bulletin Board

General Forums => Hardware and Software => Topic started by: Dnil on September 10, 2003, 11:53:44 AM

Title: 9700 Pro problem
Post by: Dnil on September 10, 2003, 11:53:44 AM

I have a 3 month old radeon 9700 pro and it just started acting up.

It gets vertical lines going across the screen.  It garbles the whole screen.  It doesnt it even in the bios menu before windows even starts, makes reading anything impossible.  I can't reinstall any drivers with it, keeps saying "severe error, need to try installing in vga mode.  I try that and it says it cant find the inf driver then gives me the same severe error problem.

I switched back to my old gf3 and it works fine.  

Is the card bad or think i should reformat?

Title: 9700 Pro problem
Post by: SKurj on September 10, 2003, 01:28:06 PM

did u notice if the fan was running on the card?

if its 3 months old its under warranty..


SKurj

Title: 9700 Pro problem
Post by: Dnil on September 10, 2003, 09:58:42 PM

yep fan is working.  Something is broke in the card, either bad memory or something.  I can affect the display by wiggling the monitor connection plug.  I thought interference but nothing I did fixed it.  Guess I can try and RMA it.  

So far not a fan of ATI.

Title: 9700 Pro problem
Post by: SunKing on September 11, 2003, 12:37:18 AM

:fanboy mode:  that could happen to any card.

But seriously RMA it ASAP it's still a great card.

Title: 9700 Pro problem
Post by: Dnil on September 12, 2003, 01:00:10 AM

no i agree, when it was working, it was SWEET.  Just outa funds now so a new one is unlikely and I bought it OEM, dunno how to RMA it now.

Title: 9700 Pro problem
Post by: minus on September 12, 2003, 05:26:44 AM

hi , at  first try it on another PC, i have the same problem before and it was not a aT i car dbut something wrong with my voltage redistribution

Title: 9700 Pro problem
Post by: AKIron on September 12, 2003, 05:09:56 PM

Start here for RMA:

http://www.ati.com/support/rma/index.html