Aces High Bulletin Board

General Forums => Aces High General Discussion => Topic started by: 428CJ on January 31, 2021, 01:03:21 PM

Title: Hard to help a new guy.
Post by: 428CJ on January 31, 2021, 01:03:21 PM
 I've tried to help obviously new people several times, most of the time they cant get their mike to work, you see they keyed it but nothing comes through. tried again today, after a few minuets he logged off and hasnt returned. Some can text. I'm wondering if there should be something on the sign in screen or somewhere obvious to new people telling them how to get the mic working.
Title: Re: Hard to help a new guy.
Post by: Peanut1 on January 31, 2021, 01:33:12 PM
This is huge.
Title: Re: Hard to help a new guy.
Post by: DaddyAce on January 31, 2021, 01:56:13 PM
I've tried to help obviously new people several times, most of the time they cant get their mike to work, you see they keyed it but nothing comes through. tried again today, after a few minuets he logged off and hasnt returned. Some can text. I'm wondering if there should be something on the sign in screen or somewhere obvious to new people telling them how to get the mic working.

Yes, I've noticed this too.
Title: Re: Hard to help a new guy.
Post by: ULPink on February 06, 2021, 11:20:25 AM
My uncle said he would be willing to make comprehensive videos to help new people get going. 

I still think giving new people a spit 5, F4F, a high eny tank, m3, and lvt for free would go a long way to getting people addicted and eventually turning them into subscribers. as well as give us more targets! =)
Title: Re: Hard to help a new guy.
Post by: shppr01 on February 06, 2021, 11:54:29 AM
I have found that if I plug my headset in after I log on, it won’t work. I have to plug in and then start the game. Maybe this is true for some others.
Title: Re: Hard to help a new guy.
Post by: ULPink on February 06, 2021, 11:57:52 AM
I find there are settings for just about everything, people just have to dig around for them.
Title: Re: Hard to help a new guy.
Post by: turt21 on February 06, 2021, 01:17:35 PM
My uncle said he would be willing to make comprehensive videos to help new people get going. 

I still think giving new people a spit 5, F4F, a high eny tank, m3, and lvt for free would go a long way to getting people addicted and eventually turning them into subscribers. as well as give us more targets! =)

+1 on this one
Title: Re: Hard to help a new guy.
Post by: lunaticfringe on February 06, 2021, 01:45:55 PM
most new guys i've tried to help won't even respond
Title: Re: Hard to help a new guy.
Post by: Goat1 on February 06, 2021, 09:22:45 PM
I have found that if I plug my headset in after I log on, it won’t work. I have to plug in and then start the game. Maybe this is true for some others.

I have the same issue, I just have to remember to plug headset in before I start game.

Goat
Title: Re: Hard to help a new guy.
Post by: Bizman on February 07, 2021, 03:13:28 AM
most new guys i've tried to help won't even respond
So very true! No reply on any text channel nor vox, public or private.
Title: Re: Hard to help a new guy.
Post by: DaddyAce on February 07, 2021, 09:28:27 AM
most new guys i've tried to help won't even respond

I've done the same without reply....maybe they need a brief comms tutorial as part of first starting the game.
Title: Re: Hard to help a new guy.
Post by: Bizman on February 07, 2021, 12:20:26 PM
Tried that too, PM or Range so they should see and telling how to use the text radio. No answer.
Title: Re: Hard to help a new guy
Post by: diaster on February 11, 2021, 04:59:21 PM
Perhaps when they pay they get an email with links to information and urging them to read the material and to learn how to use the game. It seems many just log on and start experimenting with no clue as to how to fire guns off battleships, how to talk on the microphone, how to check six and even fly!
The other day, I saw one guy that was flying around in a goon dropping random troops over bases (from 10k). I quickly directed him to avoid a local seal clubber and return to the base. He obviously didn’t realize that the base (town) had to be white flagged and deacked etc. I gently spent 20 minutes trying to explain to him how the game worked. I haven’t seen them online since.
Title: Re: Hard to help a new guy.
Post by: FESS67 on February 14, 2021, 01:16:21 AM
Perhaps the radio menu is not intuitive.

Pressing / or derivatives of [key + /] is not intuitive. 
Title: Re: Hard to help a new guy.
Post by: Bizman on February 14, 2021, 02:43:35 AM
Perhaps the radio menu is not intuitive.

Pressing / or derivatives of [key + /] is not intuitive.
Not to mention that the key instructions are for the US keyboard layout. The Nordic variations differ quite a lot on the right hand side, have no personal experience with the others. And then there's Arabic, Cyrillic, Greek, Hebrew etc...
Title: Re: Hard to help a new guy.
Post by: fd ski on February 14, 2021, 02:58:56 AM
right point being raised.

my recommendations:
1. after installation - microphone configuration so that new guy can check that it works. Part of configuration should be an information that F12 is to be used to communicate with those near.

2. languages - not everyone speaks english, some poorly so. Maybe something where player can select languages they speak and it can be looked up in roster ? This way when new guy starts and on the list it says poor bastard speaks polish i can try to help him out. ( reading language of his computer could be a good tip here. ) Maybe a compiled list of those who can introduce in given  language ?

3. enemy new guy indicator ? I have no joy in shooting new guys, there is no challenge to it. Maybe someone who is playing on their first month should have a star or something visible for their enemies ? Personally i'd fake my attacks - it might make a introduction more warming rather then getting slammed in the bellybutton for left and right. It won't discourage everyone but some might help the guy out.
Title: Re: Hard to help a new guy.
Post by: Shuffler on February 14, 2021, 06:48:03 AM
People are broken... number 3 would make a new person's life miserable. They would be slaughtered. Those that would run... would now go pounce on him. This includes quite a few so called vets too.
Title: Re: Hard to help a new guy.
Post by: Meatwad on February 14, 2021, 06:52:49 AM
Change #3 for friendly view only, then maybe friendlies would be more likely to help
Title: Re: Hard to help a new guy.
Post by: Puma44 on February 14, 2021, 09:00:43 AM
Not to mention that the key instructions are for the US keyboard layout. The Nordic variations differ quite a lot on the right hand side, have no personal experience with the others. And then there's Arabic, Cyrillic, Greek, Hebrew etc...
I find there are settings for just about everything, people just have to dig around for them.

That’s the problem, “having to dig around for them”.
Title: Re: Hard to help a new guy.
Post by: 999000 on February 14, 2021, 09:37:47 AM
I'm actually going to try to get my mic working!!!!
Title: Re: Hard to help a new guy.
Post by: Mongoose on February 14, 2021, 09:42:12 AM
3. enemy new guy indicator ? I have no joy in shooting new guys, there is no challenge to it. Maybe someone who is playing on their first month should have a star or something visible for their enemies ?

Not for enemy players, but for friendly players.  Have an indicator so that teammates can spot a rookie and take him or her under wing. 
Title: Re: Hard to help a new guy.
Post by: Bizman on February 14, 2021, 09:42:23 AM
Finding the key settings is one thing, adapting them to your keyboard mapping is another. Especially if you find a trainer who uses a different keyboard layout than yours. The aviation language adds another layer of complexity, the terminology can be puzzling even in one's native tongue. Like the Finnish "sorto" which translates both "drift" and "tyranny" among other meanings. Not every potential AH'er is a pilot.
Title: Re: Hard to help a new guy.
Post by: TequilaChaser on February 24, 2021, 12:14:47 AM
Finding the key settings is one thing, adapting them to your keyboard mapping is another. Especially if you find a trainer who uses a different keyboard layout than yours. The aviation language adds another layer of complexity, the terminology can be puzzling even in one's native tongue. Like the Finnish "sorto" which translates both "drift" and "tyranny" among other meanings. Not every potential AH'er is a pilot.

This is not a problem for any Trainer to fix/help the newcomers...as long as the Trainers are made aware of the fact that the newcomer is of different dialect

Hope this helps.... I've been through this and experiencing it for over 25+ years...

TC

Edit:  well it was not a problem when I retired back in 2016....but for me personally now it is still not a problem...I  can not speak for any of the current training corps members...hell, I don't even know who is and isn't training these days.... but I'm still being asked for help and I fly on very limited hours because of my...well either you know what I have been dealing with since 2003 or you don't....I've grown tired even explaining it....
Title: Re: Hard to help a new guy.
Post by: Bizman on February 24, 2021, 01:27:46 AM
This is not a problem for any Trainer to fix/help the newcomers...as long as the Trainers are made aware of the fact that the newcomer is of different dialect

Hope this helps.... I've been through this and experiencing it for over 25+ years...

TC

Edit:  well it was not a problem when I retired back in 2016....but for me personally now it is still not a problem...I  can not speak for any of the current training corps members...hell, I don't even know who is and isn't training these days.... but I'm still being asked for help and I fly on very limited hours because of my...well either you know what I have been dealing with since 2003 or you don't....I've grown tired even explaining it....
That's amazing! The US layout is pretty much similar to the Nordic one for the letters from a to z but the location of signs is very different. Quote, Tilde, Slash, Equals, Brackets left/right... They're all default keys in AH but on my keyboard they can't be used by the name. Even the location may be confusing to describe as there's both extra and missing keys on the right hand side. Things get a bit easier when you get the new guy to the Keyboard Settings where he can compare his keystrokes with the layout image.
Title: Re: Hard to help a new guy.
Post by: Eagler on February 24, 2021, 01:12:22 PM
Maybe there should be a greenhorn squad these newbies are automatically joined to that is run by a vet who is comp AH and has the time and patience to assist.

That sure ain't me lol

Eagler
Title: Re: Hard to help a new guy.
Post by: fd ski on February 24, 2021, 01:31:48 PM
Maybe there should be a greenhorn squad these newbies are automatically joined to that is run by a vet who is comp AH and has the time and patience to assist.

That sure ain't me lol

Eagler

Back in Warbirds days trainers would have designated "watch hours" where they would take new guys under their wings. I thought it was a good practice. Fact that trainer stood out due to his nickname also made him easy to find/etc.
Title: Re: Hard to help a new guy.
Post by: TequilaChaser on February 24, 2021, 04:47:41 PM
Back in Warbirds days trainers would have designated "watch hours" where they would take new guys under their wings. I thought it was a good practice. Fact that trainer stood out due to his nickname also made him easy to find/etc.


AW had the same.... no matter how hard and long I tried to get it implemented here...just never could get any others on board with it
Title: Re: Hard to help a new guy.
Post by: Banshee7 on February 26, 2021, 08:59:27 AM
Since my return, I've been logging more hours in the TA than anywhere else.  I've run into a few new guys here and there, but I'm usually by myself (or with a friend that recently joined).  I think one of the biggest issues I've run into is what the OP referenced = communication.  I hardly ever get a response even after explaining how to operate the radio/chat bar.  I think an arena message prompting how to use the radio might be effective?  I also think requiring new players to log "x" amount of minutes in the Training Arena before entering the MA would also be effective.  The only problem with that is what I mentioned earlier and how empty the TA usually is.  Literally, I've been the only one there almost every time I've logged in.

<S>
Title: Re: Hard to help a new guy.
Post by: Eagler on February 26, 2021, 09:21:58 AM
Just guessing here but I don't think you will get ppl to pay $15 a month and limit them to the empty TA room so they can "learn" how to play a flight sim game..

I am old so less sensitive than most to the hand holding mentality the younger seem to need with just about everything these days...

Do what most of us did- die way more often than we lived until that is reversed with time and experience

It was costing me $29.95 a month when I was getting blown to bits every sortie

Eagler
Title: Re: Hard to help a new guy.
Post by: Banshee7 on February 26, 2021, 09:34:35 AM
Just guessing here but I don't think you will get ppl to pay $15 a month and limit them to the empty TA room so they can "learn" how to play a flight sim game..

I am old so less sensitive than most to the hand holding mentality the younger seem to need with just about everything these days...

Do what most of us did- die way more often than we lived until that is reversed with time and experience

It was costing me $29.95 a month when I was getting blown to bits every sortie

Eagler

Oh, I acknowledge the fact that an empty TA would not keep them.  That's why my suggestions for requiring "x" number of minutes in the TA would be minimal --> long enough to read an arena message on how to setup radio/comms and maybe flight controls.  The current TA arena message is the same old rules they've always had and encouraging players to change to Knights to get help...and there's no one there to help.  Also, that requirement would take place during their 2 weeks free trial, therefore spending the $14.95 would not be an issue. 

My friend is trying Aces High for the first time, and was completely discouraged that other day because of the steep learning curve.  He has no experience in flight sims other than console games. 

Offering some sort of helping hand to newer ("younger") players can only help retain them.

<S>
Title: Re: Hard to help a new guy.
Post by: Shuffler on February 26, 2021, 01:55:23 PM
So many now days have no idea what is under the hood of their car..... if they even have one.