AT+T will NEVER have my business again. I moved to Colorado about 6 mos ago, and anyways set up with a local provider, and AT+T calls (an american) to offer a one rate plan for my long distance, well, I jump at this rate, provided they would back date this plan 12 days to when I turned my phone on. Well all is fine and good until I get my $450.00+ phone bill. They never credited me back, nor did they set up the one rate plan. I call to get it straightened out, and continually get people in their call centers in India, whom I can not understand because of their accents. When I can understand them, I explain the situation and am told there is nothing I could do, that I should just pay my bill, and the next one will reflect the one rate plan. I say no, I want it fixed that they promised, they still refuse, well I refuse to pay it, they turn it over to a bill collector. I file a complaint with the FCC and BBB. Three months later and after a letter to their bill collector about the seriousness of this situation and that they stop contacting me as I will only talk to AT+T in regards to the matter, I get a call from AT+T demanding payment (call is an american) I launch into a massive explanation followed up by me saying I am through, contact my attorney, here is his number... well, the guy got quiet, says they will fix the bill, and that they apologised for any inconvienences. The bill gets credited, I get a letter from AT+T sating it is taken care of, and guess what. 2 mos later, it showed up on my credit report from the original credit agency, I disputed and AT+T supported the deby collector, so my attorney filed suit against AT+T, and the debt collector for an undisclosed amount. WIll be fun to see how this turns out. They are pretty well and through screwed as their letter is dated before the item posted to my report and was submitted....
Bastages!:mad:
