White screen at startup on 2nd computer

[Bosch232]

Hi all,

I wanted to install and try to run AH2 on a second computer in the house.  I downloaded it, and (I think) it's installed correctly.

But when I try to start it, the flat panel monitor goes white, and that's as far as it will go.  No opening image or anything.  The comp itself doesn't crash, but something somewhere doesn't like the game.

This is a secondary computer, so it's not a giant deal.  But if it's easy to fix, I'd love to try playing on that computer.  I believe it has XP on it.  


Thanks.

[fuzeman]

At the least we'll need the usual DXDiag information:
Next, when asking for help with problems, it can save you some time if you include the output from the DXDIAG utility with your email. You can attach the file (preferred) or imbed it in the email.

Here are the steps to do this:

1) Go to "Start" from the Windows desktop
2) Select "Run" from the pop up menu
3) In the Run dialog box, type DXDIAG and press
4) After a few seconds the DXDIAG utility will be ready (the progress indicator in the lower left corner will disappear).
5) Run the video and sound diagnostics (Select the Display and Sound tabs to do this).
6) Press the "Save All Information" button
7) This will save the DXDIAG data to a file of your choice
8) Once you have done this, simply email the file to me and I can look for any issues your system might have.

[Bosch232]

I will attempt to get you the info you're seeking, thank you for the reply.  I wasn't sure what info was needed, but I'll start here and get back to you.

[Scca]

I read this link just last night I try to run Aces High II but I just get a white screen.

It's under support>FAQ

Dunno, but your answer may be there..

[Bosch232]

Email sent, thanks for taking a look at it.

Bosch232