it's todays attitudes.
i get the same from some customers, and some suppliers. the suppliers it bothers me from. they think they're the only ones out there.
when i get that from them, i simply buy from someone else for a week, and the attitude goes away
As a partner in a small business I totally agree. My wife and I have a few clients that think they are the only clients we have. One of them went even as far to say that when she calls, we "better answer, and then tell me that you are busy and you will get back to me", even if we are with another client at the time.
As for having people work for you...it all goes back to the old saying: If you want something done right, you've got to do it yourself.
It sucks, but most people simply don't take pride in their work.