Lock up solutions??

[Vortex01]

Hello I am back after being away from AH (off enjoying the recession with my friends) and I just d/l the latest vbersion of AH and installed it on the same machine I have flown with befor. THe game crashes after a short time 2 to 10 minutes, when this happens it just freezes and the whole system has to be rebooted. I get no error messages nothing. I have looked on hte postes and see many are having similar problems but I have not seen any solutions posted. As I have been away and am not aware of changes that have occured recently I would like to know if this is a new issue or one that has been going on for some time.

Also to note I have only done off line play so far and haven't even gotten my controls all set up yet....

[Vortex01]

OK I isolated the the problem down to only the vox locking up my system, sometimes it is a total lock up and I have to reboot other times I can get my mouse to move around on the frozen image but thats it I still have to reboot. I will try to run down the items mentioned in the other thread on vox crashes tonight and see what I can find. Any sugestions would be a help thx.

[Tigger29]

A dxdiag would be nice just so we know what kind of hardware we're dealing with here.

A squaddie of mine was having the same exact problem.  We decided it was a system resource issue but since he had a 10 year old computer that struggled to see frame rates in the teens at the lowest imaginable settings, we all pitched in and built him a new one.  It was one way to fix the problem!

Never did bother to figure out what the issue was in the first place...

[Vortex01]

Ok I will get that up this evening if I can. But when in offline play I am getting 60fps so system resources are not the issues I think. I am going to double/triple check my drivers and such, I may also re download and install from scratch as corrupted files seems to have been the problem for others.

[Vortex01]

OK here is my dxdiag, I am not sure what info you need so I will post it in several parts

------------------
System Information
------------------
Time of this report: 12/28/2010, 19:58:52
       Machine name:
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 08/14/06 17:01:53 Ver: 08.00.12
          Processor: Intel(R) Core(TM)2 CPU          6400  @ 2.13GHz (2 CPUs)
             Memory: 2046MB RAM
          Page File: 571MB used, 3367MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: The file usbaudio.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 2: The file ADIHdAud.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 9500 GT
     Manufacturer: NVIDIA
        Chip type: GeForce 9500 GT
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0640&SUBSYS_0643196E&REV_A1
   Display Memory: 1024.0 MB
     Current Mode: 1920 x 1080 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0012.5896 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 7/10/2010 04:38:00, 6343040 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 7/10/2010 04:38:00, 10604128 bytes
Device Identifier: {D7B71E3E-4500-11CF-D66D-4F2600C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0640
        SubSys ID: 0x0643196E
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Logitech H555 Headset
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\Vid_046d&Pid_0a1b&Rev_0100&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: usbaudio.sys
         Driver Version: 5.01.2600.5512 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: No
          Date and Size: 4/13/2008 10:45:12, 60032 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Standard
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

            Description: SoundMAX HD Audio
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1988&SUBSYS_104381E1&REV_1004
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: ADIHdAud.sys
         Driver Version: 5.10.0001.6240 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: No
          Date and Size: 5/18/2007 10:01:50, 304640 bytes
            Other Files:
        Driver Provider: AnalogDevices
         HW Accel Level: Standard
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
 Static/Strm HW 3D Bufs: 33, 32
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

[Vortex01]

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2830
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 10:45:38, 59520 bytes
| Driver: usbd.sys, 8/23/2001 04:00:00, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x068E, 0x00F2
| | Location: CH PRO PEDALS USB
| | Matching Device ID: usb\class_03
| | Service: HidUsb
| | OEMData: 01 00 00 10 00 00 00 00
| | Driver: hidusb.sys, 4/13/2008 11:45:28, 10368 bytes
| | Driver: hidclass.sys, 4/13/2008 11:45:26, 36864 bytes
| | Driver: hidparse.sys, 4/13/2008 11:45:22, 24960 bytes
| | Driver: hid.dll, 4/13/2008 16:11:54, 20992 bytes
| |
| +-+ HID-compliant game controller
| | | Vendor/Product ID: 0x068E, 0x00F2
| | | Matching Device ID: hid_device_system_game
| | | OEMData: 01 00 00 10 00 00 00 00
| |
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x068E, 0x00FF
| | Location: CH FLIGHT SIM YOKE USB
| | Matching Device ID: usb\class_03
| | Service: HidUsb
| | OEMData: 03 00 80 11 0C 00 00 00
| | Driver: hidusb.sys, 4/13/2008 11:45:28, 10368 bytes
| | Driver: hidclass.sys, 4/13/2008 11:45:26, 36864 bytes
| | Driver: hidparse.sys, 4/13/2008 11:45:22, 24960 bytes
| | Driver: hid.dll, 4/13/2008 16:11:54, 20992 bytes
| |
| +-+ HID-compliant game controller
| | | Vendor/Product ID: 0x068E, 0x00FF
| | | Matching Device ID: hid_device_system_game
| | | OEMData: 03 00 80 11 0C 00 00 00

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 4/13/2008 11:39:48, 14592 bytes
| Driver: kbdclass.sys, 4/13/2008 11:39:48, 24576 bytes
|
+ Logitech HID-compliant Unifying keyboard
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid\vid_046d&class_001a&col01
| Lower Filters: LHidFilt
| Service: kbdhid
| Driver: kbdhid.sys, 4/13/2008 11:39:48, 14592 bytes
| Driver: kbdclass.sys, 4/13/2008 11:39:48, 24576 bytes
| Driver: LHidFilt.Sys, 3/18/2010 01:01:52, 38864 bytes
| Driver: LkmdfCoInst.dll, 3/18/2010 01:02:00, 1581136 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC621
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| OEMData: 03 00 88 11 08 00 00 00
| Driver: kbdhid.sys, 4/13/2008 11:39:48, 14592 bytes
| Driver: kbdclass.sys, 4/13/2008 11:39:48, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 16:13:20, 40840 bytes
| Driver: kbdclass.sys, 4/13/2008 11:39:48, 24576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 4/13/2008 11:39:48, 23040 bytes
| Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
|
+ Logitech HID-compliant Unifying mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid\vid_046d&class_0004
| Upper Filters: LMouFilt
| Lower Filters: LHidFilt
| Service: mouhid
| Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
| Driver: mouclass.sys, 4/13/2008 11:39:48, 23040 bytes
| Driver: LHidFilt.Sys, 3/18/2010 01:01:52, 38864 bytes
| Driver: LMouFilt.Sys, 3/18/2010 01:02:08, 37328 bytes
| Driver: LkmdfCoInst.dll, 3/18/2010 01:02:00, 1581136 bytes
| Driver: LMouFiltCoInst.dll, 4/28/2010 14:29:24, 53328 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC621
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| OEMData: 03 00 88 11 08 00 00 00
| Driver: mouclass.sys, 4/13/2008 11:39:48, 23040 bytes
| Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 16:13:20, 40840 bytes
| Driver: mouclass.sys, 4/13/2008 11:39:48, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Passed, Half Duplex: Passed, Mic: Passed
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 TCP/IP Service Provider: Wireless Network Connection 3 - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 7.5 GB
Total Space: 38.2 GB
File System: NTFS
      Model: ST340016A

      Drive: E:
 Free Space: 337.5 GB
Total Space: 381.5 GB
File System: NTFS
      Model: ST3500418AS

      Drive: D:
      Model: SONY DVD RW DW-U14A
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 10:40:46, 62976 bytes

[Tigger29]

You have two sound devices... one built into the motherboard.. and the other is built into your headphones (their USB connection creates their own sound drivers).  First, try going into aces high's audio settings and set EVERYTHING to the soundmax on board audio.  Hit ok or apply and whatever.. then quit out of the game.  Now unplug your headphones and reload the game.  Again, go to audio settings and make sure nothing has been changed.  If it all looks good, then quit out of the game again and reboot.

Now, plug your headphones back in and go back into aces high and reset your headphone and mic back to the Logitech set.

I've found that Aces High will sometimes do goofy things like this if it is loaded with the USB audio device unplugged, or plugged into a different USB plug.  Even though the entry LOOKS good, it's still trying to pull from a non existent sound device which can cause it to crash.

It also looks like you might have some issues with the sound drivers for both devices.  It might be worth visiting windows update to see if newer drivers are available.

[Vortex01]

Tigger29 thanks for the reply I did as you suggested but no joy. I will try and recheck my sound drivers tonight I didn't have the patience to do it last night so I flew online with no vox for a bit. :-)

[Chalenge]

Your system reports monitor max res of 1600x1200 and you are forcing 1920x1080?

[Vortex01]

I will have to look into that, it is a new monitor and I just set it to what windows said was compatible. Also I was not able to find any specific drivers for the monitor and will continue the search for some of those.

thanks for pionting that out to me though I will lower the res and see if it helps.