Author Topic: Aces High fails to start  (Read 304 times)

Offline maxxius

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Aces High fails to start
« on: August 11, 2013, 11:04:21 AM »
I have just installed XFX7870 .. every thing was fine. Now it will not open. SO....Uninstalled AH and reinstalled still the same thing

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System Information
------------------
Time of this report: 8/11/2013, 16:48:27
       Machine name:
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM)2 Quad  CPU   Q9450  @ 2.66GHz (4 CPUs), ~2.7GHz
             Memory: 7168MB RAM
Available OS Memory: 7166MB RAM
          Page File: 1531MB used, 12799MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 7800 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x679E)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_679E&SUBSYS_32551682&REV_00
     Display Memory: 1262 MB
   Dedicated Memory: 2031 MB
      Shared Memory: 3327 MB
       Current Mode: 1440 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: 22LG3000
         Monitor Id: GSM2200
        Native Mode: 1280 x 720(p) (60.000Hz)
        Output Type: HDMI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1191 (English)
     Driver Version: 12.104.0.0
        DDI Version: unknown
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 3/29/2013 03:37:02, 1155264 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71EE2-24DE-11CF-9571-5F12BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x679E
          SubSys ID: 0x32551682
        Revision ID: 0x0000
 Driver Strong Name: oem14.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:12.104.0.0:pci\ven_1002&dev_679e
     Rank Of Driver: 00E62001
        Video Accel:
      Deinterlace Caps: n/a
       D3D9 Overlay: n/a
            DXVA-HD: n/a
       DDraw Status: Not Available
         D3D Status: Not Available
         AGP Status: Not Available

-------------
Sound Devices
-------------
            Description: 1 - 22LG3000 (AMD High Definition Audio Device)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: AtihdW76.sys
         Driver Version: 7.12.0000.7714 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 2/14/2013 12:41:10, 96768 bytes
            Other Files:
        Driver Provider: Advanced Micro Devices
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (S/PDIF) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1043829E&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/21/2010 04:23:47, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x026D
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 3/25/2011 04:29:26, 343040 bytes
| Driver: usbd.sys, 3/25/2011 04:28:59, 7936 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/21/2010 04:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/14/2009 00:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/14/2009 01:00:20, 31232 bytes
| Driver: mouclass.sys, 7/14/2009 02:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/21/2010 04:23:47, 63360 bytes
| Driver: sermouse.sys, 7/14/2009 01:00:20, 26624 bytes
| Driver: mouclass.sys, 7/14/2009 02:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
 


Offline The Fugitive

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      • Fugi's Aces Help
Re: Aces High fails to start
« Reply #1 on: August 11, 2013, 11:30:08 AM »
When you uninstalled the game did you remove the folder and everything?

you might get by by removing the "video8.cfg" file from the settings folder. When you restart the game it should find the new video card.

Offline Skuzzy

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      • HiTech Creations Home Page
Re: Aces High fails to start
« Reply #2 on: August 11, 2013, 11:55:37 AM »
Remove or disable the AMD/ATI sound device.  It will cause problems.  Make sure the game is not trying to use that device in Options->Game Sounds.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline maxxius

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  • Posts: 527
Re: Aces High fails to start
« Reply #3 on: August 11, 2013, 02:12:35 PM »
Sorted. Had to do a clean instal of windows. All working as it should now. thx