Help...?

[Mar]

I just built a new rig which includes this motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E16813128617

and this optical drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16827151192

I can't get it to boot from the drive. When I power up the mobo after letting it sit for a while it'll start to the screen where it tells you how to get to the bios, boot selection, etc and sit there for about a minute with the mobo debug display showing A2, which is "detect and install all currently connected IDE devices." When it finishes whatever it was I get into the bios and set boot order to optical drive first. Next reboot it skips the drive completely. I'll get back into bios and see the drive has disappeared. It seems that I have to turn it off and cut the power supply so I can see it again. I can try boot override with the drive and the same thing happens.

I checked the cables twice. There doesn't seem to be any other problems. However, before this, the machine reported that the bios was corrupted and restored the main bios using the secondary. This was after booting a couple of times outside of the box to make sure the hardware worked. It has shut off about 3 seconds after turning it on both before and after the bios failure. Can't remember how many times, but it was rare.

Thoughts? Ideas? Wanna make fun of me? I'd rather read that than try to get this thing working on my own...

[MrRiplEy[H]]

I just built a new rig which includes this motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E16813128617

and this optical drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16827151192

I can't get it to boot from the drive. When I power up the mobo after letting it sit for a while it'll start to the screen where it tells you how to get to the bios, boot selection, etc and sit there for about a minute with the mobo debug display showing A2, which is "detect and install all currently connected IDE devices." When it finishes whatever it was I get into the bios and set boot order to optical drive first. Next reboot it skips the drive completely. I'll get back into bios and see the drive has disappeared. It seems that I have to turn it off and cut the power supply so I can see it again. I can try boot override with the drive and the same thing happens.

I checked the cables twice. There doesn't seem to be any other problems. However, before this, the machine reported that the bios was corrupted and restored the main bios using the secondary. This was after booting a couple of times outside of the box to make sure the hardware worked. It has shut off about 3 seconds after turning it on both before and after the bios failure. Can't remember how many times, but it was rare.

Thoughts? Ideas? Wanna make fun of me? I'd rather read that than try to get this thing working on my own...

If the mobo is new from the box and reported from bios failure, RMA it.

Many people are keeping the Gigabyte brand in high regard but personally I have had a couple of Gigabyte boards which had weird problems. Once it seemed like the Gigabyte board would be more sensitive to power supply issues - I was running an Asus board no problems with the same PSU that messed the Gigabyte board up. At first I thought the new mobo was bad untill I tried a new PSU on it after which it worked perfectly.

So you could possibly check the operation using a different PSU before RMA. But to be honest I would just return it flat out because if your board reports of a problem on first boots it's not going to function any better probably in the future. I hope you didn't do anything short sighted such as trying to update the bios for nothing before even setting the thing up? That may void your warranty.

[Mar]

I don't even know how to update the bios. So yeah, guess I have to return it.

[Mar]

Had a talk with gigabyte tech support, he ran me through a couple of things, motherboard was working 100% but still no success, which lead both of us to believe that the problem is the optical drive, which doesn't sound too far off because I've had problems with that thing in the past.

So I'm gunna pick up a new one at best buy and see if that fixes it.

[MrRiplEy[H]]

Had a talk with gigabyte tech support, he ran me through a couple of things, motherboard was working 100% but still no success, which lead both of us to believe that the problem is the optical drive, which doesn't sound too far off because I've had problems with that thing in the past.

So I'm gunna pick up a new one at best buy and see if that fixes it.

That bios corruption couldn't be caused by your optical drive. Somethings fishy with that mobo.

[Bizman]

If you've already had issues with the optical drive, that may be the culprit. Or the PSU. Having done multiple builds and reinstalls on older rigs, I've seen both. More often than not it's the old PSU which isn't capable to feed the optical drive reliably any more. There's also been some problems with brand new opticals of certain brands during the years, but I don't know which one might cause issues now.

[Mar]

That bios corruption couldn't be caused by your optical drive. Somethings fishy with that mobo.

Maybe, but I just got it all to work now. It was a bad drive, new one worked. It's up and running and I'm typing on it, so I'm going to give it a week or two and see if anything else happens.

Sorry to be bothering you folks.

[100Coogn]

Maybe, but I just got it all to work now. It was a bad drive, new one worked. It's up and running and I'm typing on it, so I'm going to give it a week or two and see if anything else happens.

Sorry to be bothering you folks.

Glad you got it working Mar.  Been down that road too...

Coogan

[Masherbrum]

Maybe, but I just got it all to work now. It was a bad drive, new one worked. It's up and running and I'm typing on it, so I'm going to give it a week or two and see if anything else happens.

Sorry to be bothering you folks.

Good thing the MB has always been fine......  This MB is solid and in Bill Owen I trust!