Author Topic: Invalid Steam Account  (Read 509 times)

Offline Plawranc

  • Gold Member
  • *****
  • Posts: 2683
      • Youtube Channel
Invalid Steam Account
« on: October 14, 2022, 10:31:23 PM »
Hey there gang, So I attempted to play Aces after a while and renew my sub. However it says I have an invalid Steam account.

I tried downloading and playing the standalone version and it immediately crashes on launch.

Kind of stuck, HITECH TAKE MY MONEY! Just want to play.
DaPacman - 71 Squadron RAF

"There are only two things that make life worth living. Fornication and Aviation"

Offline Koz

  • Zinc Member
  • *
  • Posts: 14
      • @pump_upp - best crypto pumps on telegram !
Re: Invalid Steam Account
« Reply #1 on: October 15, 2022, 07:51:23 AM »
I am having the same issue!

I use to play back in like 2008.

Offline The Fugitive

  • Plutonium Member
  • *******
  • Posts: 17932
      • Fugi's Aces Help
Re: Invalid Steam Account
« Reply #2 on: October 15, 2022, 08:19:54 AM »
List your computer spec (1st third of the DXdiag ) to see if there are any issues with what your running.

Second, when trying the standalone Off-line, does it crash then too?

Offline Plawranc

  • Gold Member
  • *****
  • Posts: 2683
      • Youtube Channel
Re: Invalid Steam Account
« Reply #3 on: October 15, 2022, 11:27:03 AM »
List your computer spec (1st third of the DXdiag ) to see if there are any issues with what your running.

Second, when trying the standalone Off-line, does it crash then too?

Doesn't seem to be hardware.

Also the standalone version doesn't even get to the clipboard menu, it instantly crashes.

  Time of this report: 10/16/2022, 02:56:05
             Machine name: DESKTOP-SCRJFLK
               Machine Id: {DFBED558-D011-455B-A24E-F0C9BC2F7DD7}
         Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
                 Language: English (Regional Setting: English)
      System Manufacturer: Micro-Star International Co., Ltd.
             System Model: MS-7B24
                     BIOS: 2.80 (type: UEFI)
                Processor: Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz (8 CPUs), ~3.0GHz
                   Memory: 32768MB RAM
      Available OS Memory: 32706MB RAM
                Page File: 17258MB used, 125446MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
 DirectX Database Version: 1.0.8
           DxDiag Version: 10.00.19041.2075 64bit Unicode
DaPacman - 71 Squadron RAF

"There are only two things that make life worth living. Fornication and Aviation"

Offline Bizman

  • Plutonium Member
  • *******
  • Posts: 9606
Re: Invalid Steam Account
« Reply #4 on: October 15, 2022, 12:40:09 PM »
Definitely not caused by lack of power.

Your DxDiag output is a bit short, it doesn't show the video and sound drivers, but just to make sure: Do you have your video card HDMI sound available? If you don't use your monitor speakers, you'd be better off by first disabling the HDMI sound in Device Manager and then uninstall the sound drivers of your video card.

Also, although Win10 does a decent job with especially Intel drivers, check that your motherboard drivers are up to date. Any yellow triangles with exclamation marks in the Device manager can mean trouble.
Quote from: BaldEagl, applies to myself, too
I've got an older system by today's standards that still runs the game well by my standards.

Kotisivuni

Offline Plawranc

  • Gold Member
  • *****
  • Posts: 2683
      • Youtube Channel
Re: Invalid Steam Account
« Reply #5 on: October 15, 2022, 01:35:04 PM »
Definitely not caused by lack of power.

Your DxDiag output is a bit short, it doesn't show the video and sound drivers, but just to make sure: Do you have your video card HDMI sound available? If you don't use your monitor speakers, you'd be better off by first disabling the HDMI sound in Device Manager and then uninstall the sound drivers of your video card.

Also, although Win10 does a decent job with especially Intel drivers, check that your motherboard drivers are up to date. Any yellow triangles with exclamation marks in the Device manager can mean trouble.


------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
        Sound Tab 5: No problems found.
        Sound Tab 6: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: NVIDIA GeForce RTX 2080 SUPER
        Manufacturer: NVIDIA
           Chip type: NVIDIA GeForce RTX 2080 SUPER
            DAC type: Integrated RAMDAC
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_10DE&DEV_1E81&SUBSYS_372D1462&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 24362 MB
    Dedicated Memory: 8010 MB
       Shared Memory: 16352 MB
        Current Mode: 1920 x 1080 (32 bit) (60Hz)
         HDR Support: Not Supported
    Display Topology: Extend
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22 _NONE_P709
     Color Primaries: Red(0.641602,0.334961), Green(0.291016,0.635742), Blue(0.153320,0.042969), White Point(0.313477,0.329102)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: 2752
          Monitor Id: AOC2752
         Native Mode: 1920 x 1080(p) (60.000Hz)
         Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32B PP
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1f4f13287900d9b3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1f4f13287900d9b3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1f4f13287900d9b3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1f4f13287900d9b3\nvldumdx.dll
 Driver File Version: 31.00.0015.1694 (English)
      Driver Version: 31.0.15.1694
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.7
 Hardware Scheduling: Supported:True Enabled:False
 Graphics Preemption: Pixel
  Compute Preemption: Dispatch
            Miracast: Not Supported
      Detachable GPU: No
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Paravirtualization
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:True
   Driver Attributes: Final Retail
    Driver Date/Size: 21/07/2022 10:30:00 AM, 1130008 bytes
         WHQL Logo'd: n/a
     WHQL Date Stamp: n/a
   Device Identifier: {D7B71E3E-5DC1-11CF-4C71-22170EC2D235}
           Vendor ID: 0x10DE
           Device ID: 0x1E81
           SubSys ID: 0x372D1462
         Revision ID: 0x00A1
  Driver Strong Name: oem23.inf:0f066de3c6f18dd7:Section022:31.0.15.1694:pci\ven_10de&dev_1e81&subsys_372d1462
      Rank Of Driver: 00CF0001

 D3D9 Overlay: Not Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 4
            MPO Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
         MPO Stretch: 10.000X - 0.500X
     MPO Media Hints: resizing, colorspace Conversion
         MPO Formats: NV12,YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
    PanelFitter Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
 PanelFitter Stretch: 10.000X - 0.500X

           Card name: NVIDIA GeForce RTX 2080 SUPER
        Manufacturer: NVIDIA
           Chip type: NVIDIA GeForce RTX 2080 SUPER
            DAC type: Integrated RAMDAC
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_10DE&DEV_1E81&SUBSYS_372D1462&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 24362 MB
    Dedicated Memory: 8010 MB
       Shared Memory: 16352 MB
        Current Mode: 1920 x 1080 (32 bit) (60Hz)
         HDR Support: Not Supported
    Display Topology: Extend
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22 _NONE_P709
     Color Primaries: Red(0.652344,0.330078), Green(0.221680,0.680664), Blue(0.148438,0.053711), White Point(0.309570,0.330078)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: W2402S
          Monitor Id: KTC2400
         Native Mode: 1920 x 1080(p) (60.000Hz)
         Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32B PP
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1f4f13287900d9b3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1f4f13287900d9b3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1f4f13287900d9b3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_1f4f13287900d9b3\nvldumdx.dll
 Driver File Version: 31.00.0015.1694 (English)
      Driver Version: 31.0.15.1694
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.7
 Hardware Scheduling: Supported:True Enabled:False
 Graphics Preemption: Pixel
  Compute Preemption: Dispatch
            Miracast: Not Supported
      Detachable GPU: No
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Paravirtualization
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:True
   Driver Attributes: Final Retail
    Driver Date/Size: 21/07/2022 10:30:00 AM, 1130008 bytes
         WHQL Logo'd: n/a
     WHQL Date Stamp: n/a
   Device Identifier: {D7B71E3E-5DC1-11CF-4C71-22170EC2D235}
           Vendor ID: 0x10DE
           Device ID: 0x1E81
           SubSys ID: 0x372D1462
         Revision ID: 0x00A1
  Driver Strong Name: oem23.inf:0f066de3c6f18dd7:Section022:31.0.15.1694:pci\ven_10de&dev_1e81&subsys_372d1462
      Rank Of Driver: 00CF0001


DaPacman - 71 Squadron RAF

"There are only two things that make life worth living. Fornication and Aviation"