I concur with your assessment of EVGA. They denied me the step-up program saying I was ONE day too late. The date/time stamp on my Newegg invoice had me under the wire by 6 hrs.
<--- 1st and last time EVGA customer.
Peep this one, you'll watermelon bricks.
Email to Evga:
"Hello Alex,
Back in May of 2006, I purchased a PC through "cyberpowerpc.com". When I ordered it, I selected the 7800GT, they must have run out, so they without charge stepped me up to a 7900GT. Over the last couple of months when I play Joint Operations: Typhoon Rising or Aces High, I get stretched terrain. I have been told by many that this is a direct result of the heat sinks overheating. This card has always been at the "Default Setting" of 500/750. This is why I'm confused as to what is happening with this card.
I have an X-Cruiser case with 2 80's in the front drawing in, an 80 on top, an 80 on the side and the rear with a 120 blowing out (I also added a PCI slot fan from an old PC). My case is around 27C according to SpeedFan. I was told about this program to manage my case fans, temps and have been very happy with it so
far.
I spoke with someone just a few minutes ago, but my cell phone crapped out and was echoing on my end. So I'm sure the T.S. person was getting annoyed. But I figured I'd at least follow up and give him thanks for his assistance. He told me to Register my product which I just did. I didn't register it back in 2006, because I was unsure if Cyberpowerpc registered them or not.
I currently have an AMD 3500+, XP Pro rig. I already have an E8400 new in the box with a 750W PC & Cooling PS new in the box as well. I am "updating" my rig and still need to get a Motherboard, Memory and I was looking into an 8800 or 9800 series card.
My question is this. Is there ANYTHING I could do to maybe get a "Credit" or something else, towards a new one? I was looking into BFG cards but I figured that since I have been happy with Evga, I'd try and see if anything could be done."
Their reply?
"Jason as long as the card is registered on our website you can get an RMA started on the 7900 card to have it replaced as it sounds like it might be the RAM on the card haveing an issue, as for credit the only option we have is called the step-up program but unfortunatly its limited to 90days from the original date of purchase. if you ahve any further questions you can contact us at anytime.
Charles EVGA Tech Team"
Their Tech team can kiss the wide part of my arse. I'm going BFG. I'll NEVER recommend evga, NEVER.