game crash

[rhino32]

game crash when catching bomb or killed by whatever
please check diag ,sometimes get total freeze when nothing going on
thank you
Time of this report: 8/2/2009, 14:53:21
       Machine name: JOHN-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway
       System Model: FX6800-01e
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
             Memory: 6134MB RAM
          Page File: 1257MB used, 11122MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce GTX 260
     Manufacturer: NVIDIA
        Chip type: GeForce GTX 260
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_0AC119F1&REV_A1
   Display Memory: 3691 MB
 Dedicated Memory: 879 MB
    Shared Memory: 2811 MB
     Current Mode: 1920 x 1080 (32 bit) (59Hz)

[StrtDoc]

I have sent email to support at HTC with same problem and oddly enough, same processor and graphics card.

Here is the reply I received:

"There are a number of things which could cause this.  Heat, power, drivers
(Vista drivers are not as robust as they should be), background processes
wanting resources the game needs (iTunes, Quicktime, any Adobe or Intuit
product, as well as anti-virus software *Norton being the worst)."

Hope this helps,

TimRN