Author Topic: Disappearing Mouse Pointer  (Read 394 times)

Offline rpm

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Disappearing Mouse Pointer
« on: May 17, 2010, 05:06:11 AM »
I've noticed after the last few updates that my mouse pointer will suddenly disappear. Neither my mouse or X52 mouse will make it appear. I have to exit and relog to get it back.

------------------
System Information
------------------
Time of this report: 5/17/2010, 04:55:31
       Machine name: IBUYPOWER
   Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2 CPUs), ~2.6GHz
             Memory: 3326MB RAM
          Page File: 704MB used, 6143MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6001.18000 32bit Unicode


---------------
Display Devices
---------------
        Card name: ATI Radeon HD 4770
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor (0x94B3)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_94B3&SUBSYS_0D001002&REV_00
   Display Memory: 1914 MB
 Dedicated Memory: 506 MB
    Shared Memory: 1407 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: atiumdag.dll,atidxx32.dll,atidxx64,atiumdva.cap,atiumd64,atiumd6a,atitmm64
   Driver Version: 8.14.0010.0662 (English)
      DDI Version: 10.1
Driver Attributes: Final Retail
 Driver Date/Size: 4/28/2009 20:52:02, 3082752 bytes
      WHQL Logo'd: No
  WHQL Date Stamp: None
Device Identifier: {D7B71EE2-D7F3-11CF-2471-0A2DA1C2C535}
        Vendor ID: 0x1002
        Device ID: 0x94B3
        SubSys ID: 0x0D001002
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_A ModeMPEG2_C
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1)-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10438232&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5404 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: No
          Date and Size: 4/23/2007 05:13:22, 1769952 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10438232&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5404 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: No
          Date and Size: 4/23/2007 05:13:22, 1769952 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.5404 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/23/2007 05:13:22, 1769952 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Saitek X52 Pro Flight Control System
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x0762
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4389
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 1/20/2008 21:23:03, 194560 bytes
| Driver: usbd.sys, 1/20/2008 21:23:03, 5888 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 1/20/2008 21:23:23, 15872 bytes
| Driver: kbdclass.sys, 1/20/2008 21:23:23, 35384 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC312
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 1/20/2008 21:23:23, 15872 bytes
| Driver: kbdclass.sys, 1/20/2008 21:23:23, 35384 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 1/20/2008 21:23:20, 54784 bytes
| Driver: kbdclass.sys, 1/20/2008 21:23:23, 35384 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 1/20/2008 21:23:20, 54784 bytes
| Driver: mouclass.sys, 1/20/2008 21:23:20, 34360 bytes
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 1/20/2008 21:23:20, 15872 bytes
| Driver: mouclass.sys, 1/20/2008 21:23:20, 34360 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 1/20/2008 21:23:01, 54328 bytes
| Driver: sermouse.sys, 1/20/2008 21:23:20, 19968 bytes
| Driver: mouclass.sys, 1/20/2008 21:23:20, 34360 bytes


--------------
System Devices
--------------
     Name: BCM V.92 56K Modem
Device ID: PCI\VEN_14E4&DEV_4212&SUBSYS_00011028&REV_02\4&A9CFA8B&0&30A4
   Driver: n/a

     Name: Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_81AA1043&REV_01\4&350D024A&0&0038
   Driver: C:\Windows\system32\DRIVERS\Rtlh86.sys, 6.191.0305.2007 (English), 3/5/2007 08:28:00, 76288 bytes

    
My mind is a raging torrent, flooded with rivulets of thought cascading into a waterfall of creative alternatives.
Stay thirsty my friends.

Offline Pyro

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Re: Disappearing Mouse Pointer
« Reply #1 on: May 17, 2010, 09:34:57 AM »
Is this happening in the current release?

Offline rpm

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  • Posts: 15661
Re: Disappearing Mouse Pointer
« Reply #2 on: May 26, 2010, 02:58:04 AM »
yes
My mind is a raging torrent, flooded with rivulets of thought cascading into a waterfall of creative alternatives.
Stay thirsty my friends.

Offline Skuzzy

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Re: Disappearing Mouse Pointer
« Reply #3 on: May 26, 2010, 06:10:42 AM »
As a side note rpm, you really need to update those Realtek sound card drivers.  Those early Vista drivers had a lot of problems.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline rpm

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Re: Disappearing Mouse Pointer
« Reply #4 on: May 27, 2010, 04:06:23 AM »
Will do, thanks.
My mind is a raging torrent, flooded with rivulets of thought cascading into a waterfall of creative alternatives.
Stay thirsty my friends.