Author Topic: Cant get back in  (Read 429 times)

Offline Yarbles

  • Platinum Member
  • ******
  • Posts: 5954
Cant get back in
« on: February 22, 2013, 11:06:55 AM »
I have been out of the game for a few months but kept up my subscription. I have recently changed my E mail address and now find I can't log into the game. How should I contact htc so I can get my log in details sorted out.

Please  :pray
DFC/GFC/OAP



"Don't get into arguments with idiots, they drag you down to their level and then win from experience"
"He who can laugh at himself has mastered himself"

Offline Babalonian

  • Platinum Member
  • ******
  • Posts: 5817
      • Pigs on the Wing
Re: Cant get back in
« Reply #1 on: February 22, 2013, 11:32:54 AM »
Easiest way?  Call them (now is probabley a good time, but before they go home today for the weekend).  You can write an email to support or billing and ask for them to change your email on your account, but the phone call will likely have you fat and happy in no time.

http://www.hitechcreations.com/HiTech-Creations/Customer-Relations/Aces-High-About-Us.html
-Babalon
"Let's light 'em up and see how they smoke."
POTW IIw Oink! - http://www.PigsOnTheWing.org

Wow, you guys need help.

Offline nrshida

  • Plutonium Member
  • *******
  • Posts: 8524
Re: Cant get back in
« Reply #2 on: February 22, 2013, 12:12:04 PM »
Yarbles has recently been released from Her Majesty's Prison on Dartmoor and his electronic tag is interfering with his modem  :old:

”It's a shame that he's gone, but the shame is entirely his”
HiTech 2 - Skyyr 0

Offline Babalonian

  • Platinum Member
  • ******
  • Posts: 5817
      • Pigs on the Wing
Re: Cant get back in
« Reply #3 on: February 22, 2013, 12:20:47 PM »
Not paying your taxes to the crown will do that, we colonists had enough of that rubish looooong ago.   :D
-Babalon
"Let's light 'em up and see how they smoke."
POTW IIw Oink! - http://www.PigsOnTheWing.org

Wow, you guys need help.

Offline nrshida

  • Plutonium Member
  • *******
  • Posts: 8524
Re: Cant get back in
« Reply #4 on: February 22, 2013, 12:26:49 PM »
They don't put you in Dartmoor for tax evasion  :devil

”It's a shame that he's gone, but the shame is entirely his”
HiTech 2 - Skyyr 0

Offline Canspec

  • Silver Member
  • ****
  • Posts: 893
Re: Cant get back in
« Reply #5 on: February 22, 2013, 03:13:34 PM »
I think he was in for stealing Zacks favorite rubber longjohns from the line in his back yard...... :old:
Gnat

Offline morfiend

  • AH Training Corps
  • Plutonium Member
  • *******
  • Posts: 10435
Re: Cant get back in
« Reply #6 on: February 22, 2013, 04:22:52 PM »
Yarbles,

  Since you kept your subscription up to date you should have no problem logging in!

  You dont explain what the issue is,did you use your original log in name? Did you forget your PW? 

  If you look in the game folder you can find both the log in name and PW,I suggest everyone save a copy of this somewhere safe! Personally I have a copy saved in my drafts of an email account for quick references and also have a copy saved to a zip drive. I also store a copy of my settings folder,skins and gunsights,this make reinstalling the game simple and changing to a new comp almost painless! :D



   YMMV.


   :salute