I'm new, sorta.
I participated a little in the beta - liked what I saw but due mainly to work related time constraints, I decided to hang around, play a little offline, keep up with the news, and wait for the P47.
So the P47 comes out on a Friday, in a patch, and I sign up, and the same day it is disabled in the arena. So you normally would expect to wait until Monday or longer to get it back. Not with these folks - another patch comes out on a Saturday - and the P47 is back.
There is a responsiveness about HTC that I find unusual in my experiences with online gaming. This is just one example of many that I have observed, and the first I have directly benefited from.
Thank you, HTC. Thankyouverymuch.
Elvis1