Yep, due to not having their webstore ordering system working as well as it should, they lost a LOT of potential customers like yourself, who ended up buying other products instead. Their forum is filled with posts similar to your experience, and it's a shame. They are a pretty new company, dealing with suppliers in China as well as a lot of various other issues that all new small businesses go through. Their demand massively outpaced supply, IMO I think they may have been a bit surprised at the size of the market - who knows, but at least they are reacting to what's being said by many frustrated simmers, and trying to correct for it.
I know Jay - Aurelius on EDs forums, I contributed a few times to his articles/reviews. Really nice guy.
I'm going to try out this new VKB stick as well, going to order a couple of their mounts for my Gunfighters (I have Monster plates for these, but all my Monster mounts are full with Virpil and Realsimulator sticks right now), and I'll get their new stick in that order. VKBs Gunfighter is truly incredible, one area IMO where they surpass everyone else including Virpil is their connection mechanism from stick to base. I realize why Virpil went the way they did, to be easily compatible with TM sticks, but VKBs system is so much more solid and less prone to things like bent pins/etc. Only downside is to get a TM stick adapter from VKB is nearly impossible, I have one, and have been trying to get another for 1.5 years with zero luck/stock so far. -edit - heh, I decided to check their website today for the adapter after posting this, and they actually have them in stock. Anyone wanting this should grab it fast, as I said, they've been out of stock for many, many months now.