Devil. For the film viewer, try starting the film viewer from the 'Start' menu, not by dblclicking on a film, it works for me.
For the movie maker, not sure if someone has a better way, but I saved the film in a temp file then opened movie maker , started a new project and 'imoprted' the film into library (collections) then just dragged it to the timelime, i never used storyboard.
Good luck .