Cannot Log On to game server.

[Rotorian]

Edited: Title

I did a trace route to see if there is any problems.  It looks like dallas?? att is dropping 100% packets, anyone having same issues?

Address pingged was: 206.16.60.39

Host Name                        IP Address        Hop    Ping Time   Ping Avg   % Loss    Pkts r/s   Ping best/worst
* Unknown Host *                 70.236.79.254     1      7ms         6ms        0%        28 / 28    6ms / 7ms
dist2-vlan50.ipltin.ameritech.net67.36.128.227     2      7ms         7ms        0%        28 / 28    7ms / 9ms
bb1-g4-0-0.ipltin.ameritech.net  67.36.128.115     3      7ms         7ms        0%        28 / 28    6ms / 8ms
bb1-p6-2.emhril.ameritech.net    151.164.41.235    4      13ms        12ms       0%        28 / 28    12ms / 13ms
bb2-p13-0.emhril.ameritech.net   151.164.191.174   5      13ms        12ms       0%        28 / 28    12ms / 14ms
ex2-p5-0.eqchil.sbcglobal.net    151.164.42.139    6      13ms        13ms       0%        28 / 28    12ms / 15ms
sl-st20-chi-0-0.sprintlink.net   144.223.241.57    7      13ms        13ms       0%        28 / 28    12ms / 17ms
sprint-gw.cgcil.ip.att.net       192.205.32.149    8      35ms        34ms       0%        28 / 28    34ms / 36ms
tbr2-p033301.cgcil.ip.att.net    12.122.81.62      9      38ms                   100%      0 / 28
tbr2-cl7.sl9mo.ip.att.net        12.122.10.46      10     38ms                   100%      0 / 28
* Unknown Host *                 12.122.9.141      11     38ms                   100%      0 / 28
tbr2-cl6.dlstx.ip.att.net        12.122.10.90      12     38ms                   100%      0 / 28
gbr1-p70.dlstx.ip.att.net        12.122.12.78      13     37ms                   100%      0 / 27
gar1-p360.dlstx.ip.att.net       12.123.16.233     14     37ms                   100%      0 / 27
mdf1-gsr12-2-pos-7-0.dal1.attens.12.122.255.170    15     37ms                   100%      0 / 27
mdf1-bi8k-1-eth-2-2.dal1.attens.n63.241.192.226    16     56ms        80ms       0%        27 / 27    55ms / 396ms
* Unknown Host *                 206.16.60.39      17     55ms        55ms       0%        27 / 27    55ms / 56ms

Sorry formatting.

[Skuzzy]

You traced to the Main Arena, not to the registration server.

By the way, I did a trace back to you, and was not seeing any packet loss from the Main Arena server.
---
traceroute to 70.236.79.254 (70.236.79.254), 30 hops max, 40 byte packets
 1  206.16.60.33 (206.16.60.33)  0.624 ms  0.678 ms  0.522 ms
 2  mdf1-gsr12-1-gig-1-2.dal1.attens.net (63.241.192.205)  0.264 ms  0.259 ms  0.145 ms
 3  gar1-p310.kc9mo.ip.att.net (12.122.255.173)  9.815 ms  9.755 ms  9.809 ms
 4  12.122.82.130 (12.122.82.130)  20.700 ms  20.817 ms  21.083 ms
 5  tbr2-cl6.dlstx.ip.att.net (12.122.10.90)  21.543 ms  21.589 ms  21.796 ms
 6  ggr2-p390.dlstx.ip.att.net (12.123.17.85)  139.703 ms  126.630 ms  222.905 ms
 7  att-gw.dfw.sprint.net (192.205.32.70)  21.190 ms  21.329 ms  21.416 ms
 8  sl-bb25-fw-12-0.sprintlink.net (144.232.11.26)  21.314 ms  21.151 ms  21.229 ms
 9  144.232.20.5 (144.232.20.5)  32.157 ms  31.974 ms  31.896 ms
10  sl-bb25-chi-9-0.sprintlink.net (144.232.20.109)  55.898 ms  43.399 ms  43.014 ms
11  sl-bb20-chi-9-0.sprintlink.net (144.232.26.114)  42.608 ms  42.663 ms  42.546 ms
12  sl-st20-chi-13-0.sprintlink.net (144.232.20.3)  43.181 ms  43.173 ms  43.045 ms
13  sl-sbcint-4-0.sprintlink.net (144.223.241.58)  43.026 ms  43.048 ms  43.059 ms
14  bb2-p2-0.emhril.ameritech.net (151.164.42.140)  43.452 ms  43.627 ms  43.479 ms
15  bb1-p13-0.emhril.ameritech.net (151.164.191.173)  43.494 ms  43.349 ms  43.374 ms
16  bb1-p2-0.ipltin.ameritech.net (151.164.41.234)  48.763 ms  48.731 ms  48.746 ms
17  dist1-vlan30.ipltin.ameritech.net (67.36.128.97)  48.685 ms  48.564 ms  48.554 ms
18  70.236.79.254 (70.236.79.254)  61.549 ms  52.299 ms  51.338 ms



Try tracing to http://www.hitechcreations.com..  Also, are you trying to create an account using the game or the WEB page?

[Rotorian]

Originally posted by Skuzzy

By the way, I did a trace back to you, and was not seeing any packet loss from the Main Arena server.

---

Interesting.

---

Try tracing to http://www.hitechcreations.com..  Also, are you trying to create an account using the game or the WEB page? [/B]

Was using the game, will try webserver.......Okay, tried to ck accoutn history and update account info, no dice.  Here is my route to http://www.hitechcreations.com

Host Name                        IP Address        Hop    Ping Time   Ping Avg   % Loss    Pkts r/s   Ping best/worst
* Unknown Host *                 70.236.79.254     1      7ms         6ms        0%        15 / 15    6ms / 8ms
dist1-vlan50.ipltin.ameritech.net67.36.128.226     2      8ms         7ms        0%        15 / 15    7ms / 8ms
bb1-g4-0-0.ipltin.ameritech.net  67.36.128.115     3      8ms         7ms        0%        15 / 15    6ms / 8ms
bb1-p6-2.emhril.ameritech.net    151.164.41.235    4      12ms        12ms       0%        15 / 15    12ms / 13ms
bb2-p13-1.emhril.ameritech.net   151.164.191.114   5      12ms        12ms       0%        15 / 15    12ms / 14ms
ex2-p5-0.eqchil.sbcglobal.net    151.164.42.139    6      13ms        13ms       0%        15 / 15    12ms / 16ms
sl-st20-chi-0-0.sprintlink.net   144.223.241.57    7      16ms        13ms       0%        15 / 15    12ms / 16ms
sprint-gw.cgcil.ip.att.net       192.205.32.149    8      35ms        35ms       0%        15 / 15    35ms / 36ms
tbr2-p014001.cgcil.ip.att.net    12.123.6.70       9      41ms                   100%      0 / 15
tbr2-cl7.sl9mo.ip.att.net        12.122.10.46      10     38ms                   100%      0 / 15
* Unknown Host *                 12.122.9.141      11     39ms                   100%      0 / 15
tbr2-cl6.dlstx.ip.att.net        12.122.10.90      12     38ms                   100%      0 / 15
ar14-p3110.dlstx.ip.att.net      12.123.17.17      13     37ms                   100%      0 / 14
* Unknown Host *                 12.124.215.6      14     40ms        40ms       0%        14 / 14    39ms / 45ms
* Unknown Host *                 12.193.161.229    15     38ms        39ms       0%        14 / 14    38ms / 47ms


Gona make a new account, probably purged my old cpid anyways .

[Rotorian]

Welp, no can creat new account either...ARGH!

Halp me Obe Skuzzy yer my only hope.

[Skuzzy]

Ok, try it now.  I think we found it.

[Rotorian]

Originally posted by Skuzzy
Ok, try it now.  I think we found it.

Okay, I can access the old account history thru website.  However, it wont let me update nor change cc, etc, etc.  Does this mean the account is a goner?  Purged?

Anyways, also here is a new tracert to the arena:

Host Name                        IP Address        Hop    Ping Time   Ping Avg   % Loss    Pkts r/s   Ping best/worst
* Unknown Host *                 70.236.79.254     1      7ms         7ms        0%        8 / 8      7ms / 7ms
dist2-vlan50.ipltin.ameritech.net67.36.128.227     2      7ms         7ms        0%        8 / 8      7ms / 7ms
bb1-g4-0-0.ipltin.ameritech.net  67.36.128.115     3      8ms         7ms        0%        8 / 8      7ms / 9ms
bb1-p6-2.emhril.ameritech.net    151.164.41.235    4      12ms        12ms       0%        8 / 8      12ms / 14ms
bb2-p13-0.emhril.ameritech.net   151.164.191.174   5      13ms        12ms       0%        8 / 8      12ms / 13ms
ex2-p5-0.eqchil.sbcglobal.net    151.164.42.139    6      13ms        13ms       0%        8 / 8      12ms / 14ms
sl-st20-chi-0-0.sprintlink.net   144.223.241.57    7      13ms        13ms       0%        8 / 8      13ms / 14ms
sprint-gw.cgcil.ip.att.net       192.205.32.149    8      35ms        34ms       0%        8 / 8      34ms / 35ms
tbr2-p033301.cgcil.ip.att.net    12.122.81.62      9      39ms                   100%      0 / 8
tbr2-cl7.sl9mo.ip.att.net        12.122.10.46      10     38ms                   100%      0 / 8
* Unknown Host *                 12.122.9.141      11     38ms                   100%      0 / 8
tbr2-cl6.dlstx.ip.att.net        12.122.10.90      12     38ms                   100%      0 / 7
gbr1-p70.dlstx.ip.att.net        12.122.12.78      13     38ms                   100%      0 / 7
gar1-p360.dlstx.ip.att.net       12.123.16.233     14     37ms                   100%      0 / 7
mdf1-gsr12-2-pos-7-0.dal1.attens.12.122.255.170    15     37ms                   100%      0 / 7
mdf1-bi8k-1-eth-2-2.dal1.attens.n63.241.192.226    16     56ms        55ms       0%        7 / 7      55ms / 56ms
* Unknown Host *                 206.16.60.39      17     55ms        55ms       0%        7 / 7      55ms / 56ms


And here it is to http://www.hitechcreations.com

Host Name                        IP Address        Hop    Ping Time   Ping Avg   % Loss    Pkts r/s   Ping best/worst
* Unknown Host *                 70.236.79.254     1      7ms         7ms        0%        9 / 9      6ms / 8ms
dist1-vlan50.ipltin.ameritech.net67.36.128.226     2      7ms         7ms        0%        9 / 9      7ms / 9ms
bb1-g4-0-0.ipltin.ameritech.net  67.36.128.115     3      7ms         7ms        0%        9 / 9      7ms / 8ms
bb1-p6-2.emhril.ameritech.net    151.164.41.235    4      13ms        12ms       0%        9 / 9      12ms / 14ms
bb2-p13-1.emhril.ameritech.net   151.164.191.114   5      13ms        12ms       0%        9 / 9      12ms / 13ms
ex2-p5-0.eqchil.sbcglobal.net    151.164.42.139    6      13ms        13ms       0%        9 / 9      12ms / 17ms
sl-st20-chi-0-0.sprintlink.net   144.223.241.57    7      13ms        13ms       0%        9 / 9      13ms / 14ms
sprint-gw.cgcil.ip.att.net       192.205.32.149    8      35ms        35ms       0%        9 / 9      34ms / 36ms
tbr2-p014001.cgcil.ip.att.net    12.123.6.70       9      38ms                   100%      0 / 8
tbr2-cl7.sl9mo.ip.att.net        12.122.10.46      10     38ms                   100%      0 / 8
* Unknown Host *                 12.122.9.141      11     38ms                   100%      0 / 8
tbr2-cl6.dlstx.ip.att.net        12.122.10.90      12     38ms                   100%      0 / 8
ar14-p3110.dlstx.ip.att.net      12.123.17.17      13     37ms                   100%      0 / 8
* Unknown Host *                 12.124.215.6      14     40ms        40ms       0%        8 / 8      38ms / 44ms
* Unknown Host *                 12.193.161.229    15     44ms        39ms       0%        8 / 8      38ms / 44ms


Both show 100% packet loss at att.net points.  However, I'll see how that goes in game, but it didnt used to be good.  Odd, that you dont show it coming back to me tho.

[Rotorian]

Disregard the acct thingie, it shows deleted on 01/04, I'll just make a new one.

Now, 'bout that packet loos .

[Skuzzy]

Different route on the way back to you.  Notice the packet loss is at a Sprint/AT&T gateway?  

With it being an async route, it is hard to tell if the information is accurate.

[Rotorian]

Originally posted by Skuzzy
Different route on the way back to you.  Notice the packet loss is at a Sprint/AT&T gateway?  

With it being an async route, it is hard to tell if the information is accurate.

Welp, no dice connecting to host using primary or alternate route.  I have forwarded ports 2000-5000 to this computer.  I am behind a linksys router.  Using a PPoE connection.

It has to be the packetloss gig, or atleast the only thing I can think of.

Suggestions?

[Skuzzy]

When you see the arena list, is the ping time showing in the right column?

[Rotorian]

I do not get to the arena list.  All I get is "Cannot connect to host would you like to try alternate route?"

To which I answer "yes"

Then another 30secs

"Cannot connect to host"

[Skuzzy]

So, you are not getting past the login screen.  Different beast.  You do not get to the arena until you select it from the list.

The login is handled by the registration server, which is on http://www.hitechcreations.com.

You said you are behind a firewall.  Did you associate any IP addresses with the ports for Aces High II?  They did change recently.

[Rotorian]

Originally posted by Skuzzy

You said you are behind a firewall.  Did you associate any IP addresses with the ports for Aces High II?  They did change recently.

All I did today (I have not played the game for almost two years) was create a new account, after you found the server problem.  Then since I could still not log-in, I forwarded ports 2000-5000 to the ip on this computer.  It seems whatever you did, fixed the login server at http://www.hitechcreations.com when I use the browser, but for some reason it is not working for me when I launch the game.

[Skuzzy]

Test:  By-pass the router and see if it is the issue.

[Rotorian]

Originally posted by Skuzzy
Test:  By-pass the router and see if it is the issue.

Test:  Set machine IP address in router DMZ.  Failed.  Can not connect to host.

FYI, until 2 weeks ago I as playing DAoC no probs connecting there.  I have not changed any settings since, other than the port forwarding today.