UCP Connection Lost

[gokumajik]

While playing my game, I get an error that reads UCP Connection lost, switch to TCP. I have disabled my security on my PC to see if that helps, but it doesn't. My internet connection is a DSL connection. I have been having this problem for about one week now. Any clue as to how to fix it? Thanks!

[fuzeman]

First thing I would do is a trace or pingplot to see what my connection looks like from your computer to the arena servers.
http://www.pingplotter.com/ has a free version available.
Make sure you use the correct address for the arena servers. They can be found in this post by Skuzzy in the Tech Support area.
http://www.hitechcreations.com/forums/showthread.php?s=&threadid=68316
[ Getting picky but this really is a Tech Support issue than a game bug. ]