Author Topic: Wildblue Satellite Internet  (Read 715 times)

Offline republic

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Wildblue Satellite Internet
« on: January 17, 2007, 11:12:40 AM »
This post is just a little FYI for anyone considering Wildblue satellite internet.  A public service announcement if you will.  (i.e. rant)

Wildblue satellite internet used to be the best thing since Reece peanut butter cups...now it's just a lame obscure chocolate filled with something horrid that you couldn't help but try, and now you just can't get that taste out of your mouth.

I'm one of the legion of people who have no access to traditional broadband.  DSL is 4 miles in any direction, cable is across an apparently impenetrable hiway (doesn't matter anyway because the cable provider in my area doesn't provide internet access), and the wireless isp providing access to nearby counties is unwilling to commit....so I turned to Wildblue.  It was cheap, and had amazing reviews.

For about 5 months the service was incredible.  Ping times were in the 500-600 range which is bad by dialup/traditional broadband, but amazing by satellite.  I could play games online, I could do everything online.  And then...they signed distrobution deals with everyone under the sun.  ATT/Dishnetwork/etc.  Within a month, the network was overloaded.  They launched their own satellite to provide a huge increase in capacity.  A reasonable provider would slow down on the advertising and new signups until the new bird was online (supposedly sometime this march).  

But no...  More and more users flood the network, and they take drastic measures to squeeze us all in like cattle.  They introduce new traffic shaping rules and decrease the networks reliability, and pile more people onto their rickety network.

Pings are now 2000-4000ms...or 2 seconds to 4 seconds.  Can you imagine?  If I were to try to play a game, from the moment I fired my gun, 4 seconds would elapse before it was registered.  But...that point is moot because about 30-50% of all packets sent on the WB network are taken to a back alley and executed...ne're to be seen again.

"Satellite connections are not for gaming" the fanboys cry out.  I agree.  The latency is too high for any FPS or anything requiring quick reflexes...but RPG's etc are fine with that amount of latency.  But...that point also is moot.  A network knows no difference between a 'game packet', a 'VPN packet', a 'ssl ebay packet' etc.  All those packets need consistant communication, eg. 'no dropped (back alley executed) packets'.  So, needless to say, not only can you not game on Wildblue, you can't use websites that are encrypted, you can't shop, you can't online bank, you can't use iTunes for music.

Well...you CAN...but the odds are 50/50 you'll get a "request timed out" because the poor packets are lying bleeding in the backalley.  Even when the poor packets make it unmolested to their destination, they are probed so many times by the "traffic shaped/cram em in" network...they often are quite lackadaisical in their travel.  So dialup (even 26.4 like mine) is often the best route.

What IS it good for at this point?  Well...I use my modem to find a big file I want to download, then disco my modem, and use WB to actually get said file.  (Modem? you ponder, yes...I had to reactivate my old dialup account because WB doesn't work.)  With WB I download at an average of 30KBps.  (Which is far under the service level I have been sold) If you were to watch the traffic (which I do) you'll see that it goes from 60+Kbps for a seconds to 5Kbps for a bit.  Yet another sign of a fragile/geriatric/feeble/overloaded network.

So...I apologize for my lack of brevity, but the many months of inept service have given me much to opine upon.


Ahh, I feel better now.  *Dials up the modem, hops in a 109-F4, and dreams of broadband*
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Offline Maverick

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Wildblue Satellite Internet
« Reply #1 on: January 17, 2007, 12:28:40 PM »
You have another option for satelite internet. Hughes, while also not perfect is fsar more reliable than what you described. You might want to consider it.
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Offline republic

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« Reply #2 on: January 17, 2007, 12:55:22 PM »
I've been thinking of Hughes, but with the investment satellite internet requires...I'm gun-shy now.  :(

I threw $400 into getting Wildblue...that's hard to get over.
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Offline Maverick

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« Reply #3 on: January 18, 2007, 11:38:59 AM »
Well, you're the only one who knows how much the high speed is worth to you. All I can tell you is that in almost 3 years it has been a very stable and consistent connection for me and that includes going from pratically coast to coast and North and South borders.
DEFINITION OF A VETERAN
A Veteran - whether active duty, retired, national guard or reserve - is someone who, at one point in their life, wrote a check made payable to "The United States of America", for an amount of "up to and including my life."
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Offline Halo

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« Reply #4 on: January 18, 2007, 12:56:21 PM »
Sad but informative and well-written rant, republic.  

In populated Northern Virginia there are more options but they cost plenty.  But like everything else, once you get addicted to speed, it becomes the new required minimum.
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Offline LePaul

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« Reply #5 on: January 18, 2007, 03:35:56 PM »
Coworker went to visit a friend who has HughesNet.

Hughes is quick to throttle the connection down to LESS than 28.8 for no reason.  He (a network specialist) got to play with the feed for a few days.  Some days they'd have good bandwidth for a few hours, then it would abruptly throttle them....even if they were no where near their bandwidth limits.

So...I wouldnt look to Hughes for much releif, based on what I heard first hand.

Again, just saying

Offline Maverick

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« Reply #6 on: January 18, 2007, 10:22:50 PM »
Quote
Originally posted by LePaul
Coworker went to visit a friend who has HughesNet.

Hughes is quick to throttle the connection down to LESS than 28.8 for no reason.  He (a network specialist) got to play with the feed for a few days.  Some days they'd have good bandwidth for a few hours, then it would abruptly throttle them....even if they were no where near their bandwidth limits.

So...I wouldnt look to Hughes for much releif, based on what I heard first hand.

Again, just saying


Nice anecdote.

Problem is I am on it just about every day. I haven't had that experiance but once for 20 minutes in 2 years and 10 months. The signal was slowed down during a time when they were doing maintenance. They do have a limit on download. So far I haven't hit it yet and I've done a few several hundred meg dowload days.
DEFINITION OF A VETERAN
A Veteran - whether active duty, retired, national guard or reserve - is someone who, at one point in their life, wrote a check made payable to "The United States of America", for an amount of "up to and including my life."
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Offline republic

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Wildblue Satellite Internet
« Reply #7 on: January 19, 2007, 08:21:30 AM »
Maverick would you mind running a test for me if you get a chance?

Goto start, run, type in "command.com"

Then type "ping http://www.yahoo.com -t" and then open a browser window and surf for like a minute.

Then tell me if you have any packets that say "request timed out".



That is the biggest problem with wildblue, when more than one session or port is active...the whole thing sulls up like a spoiled rich kid.
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Offline Maverick

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« Reply #8 on: January 19, 2007, 12:33:23 PM »
I ran the ping for about 2 minutes. No time outs and no lost packets. Here is the inhouse speed test I ran today as well.

Speed: 553 (down) / 148 (up) kbps

Keep in mind that my system has been in operation since March of 04 when I bought it. I also have used it from Washington to Mass. to South Carolina, to Louisianna to Southern AZ  including all the states in between and have had no problems getting connected. This system is now no longer the current customer system and the new ones have speeds of 750k down and 256k up given optimum conditions. I haven't switched yet as it does work well so why upgrade until it starts to fail. It's fast enough for the browsing I do.
DEFINITION OF A VETERAN
A Veteran - whether active duty, retired, national guard or reserve - is someone who, at one point in their life, wrote a check made payable to "The United States of America", for an amount of "up to and including my life."
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Offline republic

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« Reply #9 on: January 19, 2007, 01:09:02 PM »
thank you very much Maverick, I guess I should have leaped to Hughes rather than Wildblue.  :(  I better start rolling my quarters for a Hughes setup now.  :)
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Offline LePaul

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« Reply #10 on: January 19, 2007, 02:35:57 PM »
Anecdote?

Yeah, like I'm going to make up a story, out of the blue, to wound your favorite satellite provider.

Pffffffffffffffttttt

If you only want to hear positiives about their service, by all means, ignore the experience my coworker, a VP for IT Operations, had to say.