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Author Topic: Film Viewer Problem  (Read 176 times)

Offline eamoses

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Film Viewer Problem
« on: April 09, 2007, 11:44:20 PM »
I need help with the film viewer.
Everytime I try to watch a video, I only get a blank white screen and an error report that says it must shut down the program. Any advice?
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Offline Skuzzy

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Film Viewer Problem
« Reply #1 on: April 10, 2007, 05:25:58 AM »
Are you trying to watch an older film?
Did you happen to accidently move the film viewer from its default installation folder?
Are you using a desktop shortcut to the film viewer which could possibly be linked to an older film version?

Short of that, could you email your DXDIAG output to me and I can check it out.
« Last Edit: April 10, 2007, 11:02:39 AM by Skuzzy »
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Roy "Skuzzy" Neese
support@hitechcreations.com

Offline eamoses

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Film Viewer Problem
« Reply #2 on: April 10, 2007, 09:34:03 AM »
Hey thanks,

It just happen to be an older version. Somehow missed in the update.
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