Originally posted by Flatbar
Harley Davidson has a good extended service plan.
Recently I bought a '01 Fatboy that had 17k miles. I bought the extended < 5yr > service plan that includes all the bells and whistles, car rental, hotel, 100mile towing as well as a complete drive train and major component coverage with a $50 deductable per incident.
The other owners I talked to that have this coverage and have had to use it all are glad they spent the extra cash for it.
Hitting the road this summer with a bit of peace of mind.
I agree BUT it definatly depends on the dealership you take your baby too!!!!.
The story:
bbudy bought a '03 fully decked out used electra glide. 1 month into ownership the cam bearing goes south. he takes it in. they give him the ussual runaround of "if" its covered blah blah blah. takes them 1 1/2 weeks just to tear down the engine another week to get harley warranty to come out to look at it ( only 1 harley warranty guy in DFW) they then take another week to ship it to Arizona to have it rebuilt...( this is after they mistakenly informed my freind they would replace it with a new motor)
He get the bike back a week after all this and 2 weeks later hears a loud clanking noise
...turns out the didnt install the oil pump correctly ( ie the gears didnt mesh correctly and most harley owners know what im talking about here)
sooo back to the dealership and a long talk with the owner with me there to "protect" the owner from any accidental falls
addendum: they did get it all fixed finally, they did reimburse him the $500.00 for a bike rental ( they dont give ya one you rent it and they reimburse you)
and the owner fired the service writer who blatantly misinformed my buddy and went WAY beyond his authority + didnt get the bike worked on in a timely fashion due to being to busy not knowing WTF he was doing.
Moral of the story: extended warranties are great when ya need em. however KNOW where your taking your baby and make sure they know what they are doing. Its also good to know all the fine print and the process