Author Topic: Lasat Hop before sever  (Read 1495 times)

Offline Skuzzy

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Lasat Hop before sever
« Reply #30 on: January 11, 2008, 07:36:37 AM »
Ping Plotter, by default, uses the ICMP ECHO message just like any other traceroute or ping utility does.  It just happens to test each hop independently.  Do they also claim traceroutes do not work over their network?

They do not appear to be blocking ICMP ECHO's to thier network or through their network, or there would be 100% packet loss on every hop.

I would like an explanation as to why they tell people Ping Plotter will not work over their network.  A simple ping is not going to show where a problem might exist.

What happens when you switch protocols using Ping Plotter Pro? You can use UDP or TCP with it.

Who do I need to get a hold of?
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Offline REP0MAN

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Lasat Hop before sever
« Reply #31 on: January 11, 2008, 10:41:59 AM »
Quote
Originally posted by Skuzzy
A simple ping is not going to show where a problem might exist.


I think you answered your own question.

This....

Quote
as for why?, dunno, nobody even told us when they started it, found out while I was helping a FST out on a trouble call.


....only strengthens my thought of why.

[stating the obvious]

Maybe they don't want YOU to see the issue?

[/stating the obvious]
Apparently, one in five people in the world are Chinese. And there are five people in my family, so it must be one of them. It's either my mum or my dad. Or my older brother, Colin. Or my younger brother, Ho-Chan-Chu. But I think it's Colin. - Tim Vine.

Offline Wingnutt

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Lasat Hop before sever
« Reply #32 on: January 11, 2008, 01:47:39 PM »
Quote
Originally posted by Skuzzy
Ping Plotter, by default, uses the ICMP ECHO message just like any other traceroute or ping utility does.  It just happens to test each hop independently.  Do they also claim traceroutes do not work over their network?

They do not appear to be blocking ICMP ECHO's to thier network or through their network, or there would be 100% packet loss on every hop.

I would like an explanation as to why they tell people Ping Plotter will not work over their network.  A simple ping is not going to show where a problem might exist.

What happens when you switch protocols using Ping Plotter Pro? You can use UDP or TCP with it.

Who do I need to get a hold of?


well, I was on a trouble call helping a tech.  

customer was mad because ping plotter was saying they had something like 80% packet loss at the first hop.

but they were getting their full 8mbit and when pinging under windows they would get no packet loss.

so i called the NOC and they temporarily disabled for that modem and then ping plotter showed no loss.


I went through the same thing when i was getting that route for you skuzz, had to call them and have them disable it.

I dont know the specifics of exactly how they do it per say.

Offline Wingnutt

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« Reply #33 on: January 11, 2008, 01:49:44 PM »
Quote
Originally posted by REP0MAN

[stating the obvious]

Maybe they don't want YOU to see the issue?

 


yeaaa... they dont want their technicians to be able to fix the problems they send them to fix.

:noid :noid :noid :noid :noid

Offline NHawk

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« Reply #34 on: January 11, 2008, 04:43:01 PM »
It has to do with the size of the packets sent by Ping Plotter and their relation to Denial of Service (DOS) attacks....

Denial of Service "Ping of Death" Description: In a Ping of Death attack, the hacker uses a packet with a size that is larger than the normal standard. When the system encounters a packet of this size, it often crashes, hangs, or reboots.

This type of filter can be turned off without endangering the servers by leaving the IPS DOS attack rules in place. This will allow PingPlotter access and still leaves the system protected from DOS attacks.

Edit: This is for servers, I am not sure how this applies to routers. If the packet size can be reduced to a somewhat standard size of 32 bytes in Ping Plotter it would test if this is the actual problem through the routers. (the packet size can be changed under 'options' in Ping Plotter...the default size is 56 bytes change it to 32 and see if it works.)
« Last Edit: January 11, 2008, 05:02:08 PM by NHawk »
Most of the people you meet in life are like slinkies. Pretty much useless, but still bring a smile to your face when you push them down the stairs.
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Sometimes I think I have alzheimers. But then I forget about it and it's not a problem anymore.

Offline REP0MAN

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Lasat Hop before sever
« Reply #35 on: January 11, 2008, 09:26:39 PM »
Quote
Originally posted by Wingnutt
yeaaa... they dont want their technicians to be able to fix the problems they send them to fix.

:noid :noid :noid :noid :noid


Technician can turn it off. Customer cannot.

Just sayin' :)

:aok
Apparently, one in five people in the world are Chinese. And there are five people in my family, so it must be one of them. It's either my mum or my dad. Or my older brother, Colin. Or my younger brother, Ho-Chan-Chu. But I think it's Colin. - Tim Vine.

Offline TwinBoom

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« Reply #36 on: January 11, 2008, 11:30:20 PM »
bunch of lingo but no resolve? never had these issuse`s with old server
TBs Sounds 
39th FS "Cobra In The Clouds"NOSEART

Offline Skuzzy

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Lasat Hop before sever
« Reply #37 on: January 12, 2008, 06:43:09 AM »
It's not the server.  The server has nothing to do with these issues.  As a matter of fact, the new server has had zero errors or dropped packets since it was turned on.

You are not helping if you want to stir that pot.

Let's see, could it be
1)  Comcast and Road Runner using a new traffic shaping solution which has caused so many problems there is a class action lawsuit filed against Comcast right now?
2)  Could it be the holiday saturation of the Internet causing the U.S. bandwidht to exceed 75% saturation of the total bandwidth available?
3)  Could it be the new AT&T finally getting around to absorbing the old AT&T's network, causing some random bandwidth issues?
4)  Could it be the severe weather causing link outages to occur all over the U.S. interupting the capacity and routing of the Internet?
5)  Could it be the phone usage being higher than normal eating away at the data capacity of the Internet for the holidays and bad weather situations?

Nah, let's blame the server, even though the server has not recorded one instance of a dropped packet.  Not even a single CRC error.  It has yet to break 1% CPU usage since it went online.

Or the switch.  Let's not forget the Ethernet switch.  But it has not dropped a packet or even had a collision since it has been running.  Hmmm.

If you have access to better information than I do, then please post it.  I am always willing to do whatever it takes to make sure our side of the network runs smoothly.  It is the only thing we have direct control over.
« Last Edit: January 12, 2008, 06:54:08 AM by Skuzzy »
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Offline TwinBoom

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« Reply #38 on: January 12, 2008, 06:49:30 AM »
not trying to stir anything im sorry just fustrated with this issue
TBs Sounds 
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Offline Skuzzy

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« Reply #39 on: January 12, 2008, 06:56:27 AM »
There is nothing wrong with your trace.  I do not know what problem you are having.  Whatever it is, it may not be network related.

EDIT:  Are you trying to run the game over a wireless link?
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline TwinBoom

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« Reply #40 on: January 12, 2008, 08:36:45 AM »
no hardwired but im getting hardlocks but game seems to run till i catch up tried several different vid drivers to no evail
system amd 64 4000
asus a8v-mx
gf 6800 ultra
ellegro 1989s sound
200 gig seagate
2 gig corsair
heres a pic of the locks
« Last Edit: January 12, 2008, 08:39:41 AM by TwinBoom »
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Offline NHawk

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Lasat Hop before sever
« Reply #41 on: January 12, 2008, 09:56:12 AM »
Twinboom, that's an issue with your system. Something is taking the CPU away from the game. Anytime variance does that, it's a program taking CPU cycles away from the game.
Most of the people you meet in life are like slinkies. Pretty much useless, but still bring a smile to your face when you push them down the stairs.
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Sometimes I think I have alzheimers. But then I forget about it and it's not a problem anymore.

Offline TwinBoom

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« Reply #42 on: January 12, 2008, 10:30:08 AM »
i used black viper to disable everything i could how can i find the culprit?
TBs Sounds 
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Offline The Fugitive

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Lasat Hop before sever
« Reply #43 on: January 12, 2008, 12:56:13 PM »
open task manager, then take a screen shot and post the picture here. Maybe someone will spot something.

Offline TwinBoom

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« Reply #44 on: January 12, 2008, 01:02:36 PM »
TBs Sounds 
39th FS "Cobra In The Clouds"NOSEART