duly noted. like I said though.... I fear burn-out in people like this. I've seen it before. her role is almost irreplaceable. .as it's not just about bean counting.
If she's been like this for 14 years. Its unlikely she is going to change now.
Equally unlikely she will burn out if she hasnt already done so.
Some people are just like that.
I have a brother in law like that both at work and at home. And you cant get him to ease up even a little bit.
Known him some 27 years and he's not changed a bit.
IMO you did the best thing by offering to get her some help. Just let her know you are willing to do it if the time comes she feels she needs it and leave that option open for her.
The only other option I see is just get her the help no matter if she feels she needs it or not.
but make it crystal clear to her that it isnt a poor reflection of her but out of your concern for her.
Otherwise she may take it as a slap that she isnt doing good enough. No matter how good you know shes doing