New Installation of AH - Using Same Account?

[YankZulu]

I had to rebuild a hard drive.  Put AH back on it, but the login ID and password I have used for quite some time is not working.  How do I get back in with my account info?

Thanks

[The Fugitive]

if you know your login name you can hit the resend password button. Check your email you registered with a few minutes later and you should have it. If you can remember, just give HTC a call in the morning and they will help you out.

[YankZulu]

if you know your login name you can hit the resend password button. Check your email you registered with a few minutes later and you should have it. If you can remember, just give HTC a call in the morning and they will help you out.

yep, tried that.  Same login and password I used before the rebuilding.  I tried to use the same but it doesn't work.  Actually, the account information sent from AH has the identical information I'm entering.  but, when i try to enter it to enter the game, the account says it was deleted?  But, if it was deleted, how's it sending me the info?

 

 

[Skuzzy]

It is sending you the email letting you know the account you want to use is deleted.  If you want more information, I would suggest you contact Carrie (billing@hitechcreations.com 817-251-1540) and she will be able to fix you up.

Given the circumstances, I would suggest getting her the credit/debit card number to insure the correct account is being delat with.