Author Topic: A Little Help Please  (Read 946 times)

Offline DrBone1

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A Little Help Please
« on: August 17, 2009, 08:01:56 PM »

Been Getting A White Screen Then Crash to desktop anyone able to help me make the best of what i have for now ?
Also Should i adjust anything to suit AH needs ?



------------------
System Information
------------------
Time of this report: 8/18/2009, 20:42:41
       Machine name: USER-BC037BF30B
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3, v.5755 (2600.xpsp_sp3_gdr.090206-1234)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: DSDT
               BIOS: 786B0 v1.42
          Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
             Memory: 1016MB RAM
          Page File: 207MB used, 2238MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.3282 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: Intel(R) 82865G Graphics Controller
     Manufacturer: Intel Corporation
        Chip type: Intel(R) 82865G Graphics Controller
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2572&SUBSYS_12BC103C&REV_02
   Display Memory: 96.0 MB
     Current Mode: 1024 x 768 (32 bit) (70Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ialmrnt5.dll
   Driver Version: 6.14.0010.4396 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 9/20/2005 13:52:38, 36990 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ialmnt5.sys
    Mini VDD Date: 9/20/2005 14:00:54, 1302332 bytes
Device Identifier: {D7B78E66-6632-11CF-A062-B632A3C2CB35}
        Vendor ID: 0x8086
        Device ID: 0x2572
        SubSys ID: 0x12BC103C
      Revision ID: 0x0002
      Revision ID: 0x0002
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run
=The Damned=
https://www.youtube.com/watch?v=n6jjnCoBobc
I see DrBone has found a new Sith apprentice. Good, good, let the hate flow through you.  :devil
Move up, move over, or move aside.  Simple kombat 101.

Offline gyrene81

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Re: A Little Help Please
« Reply #1 on: August 17, 2009, 10:52:33 PM »
Laptop?

Right off the bat, your video driver is way outdated.

Some people have been getting sporadic crashes...I haven't seen a pattern to it...but Skuzzy might have more data.

What sound card does your system have? And is the driver up to date on that?
jarhed  
Build a man a fire and he'll be warm for a day...
Set a man on fire and he'll be warm for the rest of his life. - Terry Pratchett

Offline Skuzzy

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Re: A Little Help Please
« Reply #2 on: August 18, 2009, 06:05:38 AM »
You need to make sure you do not set the "Maximum Texture Size" above 256, in the games "Video Settings".  The resolution should not be above 1024x768 either.

I am pretty sure none of the advanced graphic options are available.

Yes, check on an updated video driver as Intel video chips need all the help they can get.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline DrBone1

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Re: A Little Help Please
« Reply #3 on: August 18, 2009, 08:11:30 AM »
where could i find my latest drivers for sound and video as im not to computer shabby
Its a Desktop!!!! i know shes somthing huh :)
=The Damned=
https://www.youtube.com/watch?v=n6jjnCoBobc
I see DrBone has found a new Sith apprentice. Good, good, let the hate flow through you.  :devil
Move up, move over, or move aside.  Simple kombat 101.

Offline DrBone1

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Re: A Little Help Please
« Reply #4 on: August 18, 2009, 08:12:09 AM »
oh yeah im sorry
Sound Devices
-------------
            Description: SoundMAX Digital Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_12BC103C&REV_02
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.3620 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 5/27/2003 20:05:42, 578304 bytes
            Other Files:
        Driver Provider: Analog Devices
         HW Accel Level: Full
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: SoundMAX Digital Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.3620 (English)
      Driver Attributes: Final Retail
          Date and Size: 5/27/2003 20:05:42, 578304 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  SoundMAX Wavetable Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
        Registry: OK
     Test Result: Not run
=The Damned=
https://www.youtube.com/watch?v=n6jjnCoBobc
I see DrBone has found a new Sith apprentice. Good, good, let the hate flow through you.  :devil
Move up, move over, or move aside.  Simple kombat 101.

Offline Denholm

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Re: A Little Help Please
« Reply #5 on: August 18, 2009, 09:15:25 AM »
Your game performance would be increased quite a bit if you get yourself some more RAM, a decent video card, and a half-way decent sound-card. Other than the suggestions Skuzzy gave, I would reduce the paging file to a maximum of 1GB.
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Offline gyrene81

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Re: A Little Help Please
« Reply #6 on: August 18, 2009, 09:25:25 AM »
where could i find my latest drivers for sound and video as im not to computer shabby
Its a Desktop!!!! i know shes somthing huh :)
It's a decent system...just too bad that the video is an onboard chip...

That sound card driver is waaaay out of date...it could be a factor in the crashes (just something I've noticed with every dxdiag posted concerning the same issue)...but Skuzzy would have better info on that than me.

First thing I would try is going to HP's website and looking for updated drivers (audio & video)...otherwise Intel's website has updated drivers for the video and download.cnet.com has updated drivers for the sound card.

Then do what Skuzzy suggested and you should be in good shape.
jarhed  
Build a man a fire and he'll be warm for a day...
Set a man on fire and he'll be warm for the rest of his life. - Terry Pratchett

Offline DrBone1

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Re: A Little Help Please
« Reply #7 on: August 18, 2009, 08:11:23 PM »
Just Like to say thank you for the support and the replys that i have got  :aok
Your game performance would be increased quite a bit if you get yourself some more RAM, a decent video card, and a half-way decent sound-card. Other than the suggestions Skuzzy gave, I would reduce the paging file to a maximum of 1GB.
how can i decrease pageing file?


=The Damned=
https://www.youtube.com/watch?v=n6jjnCoBobc
I see DrBone has found a new Sith apprentice. Good, good, let the hate flow through you.  :devil
Move up, move over, or move aside.  Simple kombat 101.

Offline gyrene81

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Re: A Little Help Please
« Reply #8 on: August 18, 2009, 08:57:42 PM »
I would reduce the paging file to a maximum of 1GB.
Noooo...no...no...no.  :huh  :rolleyes:  :confused: Use the recommended sizes but don't let Windows manage it.
jarhed  
Build a man a fire and he'll be warm for a day...
Set a man on fire and he'll be warm for the rest of his life. - Terry Pratchett

Offline Skuzzy

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Re: A Little Help Please
« Reply #9 on: August 19, 2009, 06:10:15 AM »
Noooo...no...no...no.  :huh  :rolleyes:  :confused: Use the recommended sizes but don't let Windows manage it.

Have to agree with that.  Set the Maximum and Minimum the same size so it is static and not dynamic, but use Windows recommended size.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline DrBone1

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Re: A Little Help Please
« Reply #10 on: August 19, 2009, 07:27:59 AM »
well changed to windows recomended settings and the min-max is the same
=The Damned=
https://www.youtube.com/watch?v=n6jjnCoBobc
I see DrBone has found a new Sith apprentice. Good, good, let the hate flow through you.  :devil
Move up, move over, or move aside.  Simple kombat 101.

Offline DrBone1

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  • Posts: 4896
Re: A Little Help Please
« Reply #11 on: August 19, 2009, 10:20:00 AM »
done as noted also could i have a nividea card in my old computer could i install it on this machine anyone know?
=The Damned=
https://www.youtube.com/watch?v=n6jjnCoBobc
I see DrBone has found a new Sith apprentice. Good, good, let the hate flow through you.  :devil
Move up, move over, or move aside.  Simple kombat 101.

Offline gyrene81

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Re: A Little Help Please
« Reply #12 on: August 19, 2009, 10:30:37 AM »
done as noted also could i have a nividea card in my old computer could i install it on this machine anyone know?
As long as you have the right slot to put it in, no problems. I'm guessing your old system has an AGP slot in it...that HP you're using now should also have one in it...hopefully.

jarhed  
Build a man a fire and he'll be warm for a day...
Set a man on fire and he'll be warm for the rest of his life. - Terry Pratchett

Offline Denholm

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Re: A Little Help Please
« Reply #13 on: August 19, 2009, 10:38:20 PM »
Noooo...no...no...no.  :huh  :rolleyes:  :confused: Use the recommended sizes but don't let Windows manage it.
Since I'm still somewhat fresh to the world of Windows, do you mind me asking why I should set the paging file to the recommended size?

My assumption is that Windows estimates how much memory would be required under a maximum load and then displays that data to the user as the recommended paging file size.
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Offline gyrene81

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Re: A Little Help Please
« Reply #14 on: August 20, 2009, 06:03:45 AM »
Since I'm still somewhat fresh to the world of Windows, do you mind me asking why I should set the paging file to the recommended size?

My assumption is that Windows estimates how much memory would be required under a maximum load and then displays that data to the user as the recommended paging file size.
This is my understanding of it but there are more expert articles on it.

What the paging file is - virtual memory. A block of hard drive space set aside to cache non-essential background processes based on an applications programmed specifications for memory allotment. Generally speaking the size is an approximate total of 1.5 times the amount of RAM detected on the system. It's purpose is to free up the amount of faster physical memory (hard drive  on the system for programs/processes running in the foreground. It is an essential part of all operating systems (Unix, Linux, MacOS, etc...). It is also what allows operating systems to multi-task quickly to the extent that the processor can handle the threads. If the maximum size is too small (significantly less than amount of physical memory) many programs won't even start and Windows can crash due to some logic algorhythim that dictates that Windows alone requires so much...pretty illogical actually but it exists.

What you don't want to happen is for the system to start using that paging file for primary processes (i.e. not enough physical memory for the operating system and programs running) since it will not only slow your system down, but it really does a job on the hard drive.

I do what is suggested in this article:
http://support.microsoft.com/kb/314834

If you're not familiar with the registry, don't mess around in it.
« Last Edit: August 20, 2009, 06:08:45 AM by gyrene81 »
jarhed  
Build a man a fire and he'll be warm for a day...
Set a man on fire and he'll be warm for the rest of his life. - Terry Pratchett