Why did you do it again?!?!

[100hooch]

The difference between about 50 people testing the beta, and an entire customer base playing is completely beyond your comprehension.

How dare you even suppose what may or may not be beyond someone's comprehension.  You have no idea what anyone does or has done outside of your little fiefdom!

Purely from an IV&V standpoint (look it up if you need), the test scripts were piss-poor, the staggering variety of client systems may have been considered but were, for the most part, ignored, system loading and demand were not simulated, among other gross inadequacies.  Shall I go on?

Your customer support has been outstanding!  And Skuzzy, in particular, has been without parallel.  Those of us who know the hassles of running and developing a system like this understand the resource intensive nature of testing new developments, and that an organization of your size, as a matter of course, must use your client base as the test bed and tackle the issues on the fly.

What does no one any good is the boss taking anything on his forums personally and lauding an "I Am the Creator" mentality for all to see.  It does nothing to solve the problem.  It only antagonizes customers who are not completely satisfied and alienates other customers.

Or should I just tell you that, since the latest update has a few glitches, some of your clientele are being unreasonable, and you have seen fit to belittle them from your all-powerful perch, the principles of software testing, customer service, and public relations are totally beyond your comprehension?

[Yarbles]

If I was HiTech...I'd send you an email saying your account has been disabled and your participation is neither desired nor accepted...but then I'm a hardcase. You will probably get a nice edit of your post with "see rule #4" then this thread will get locked.

If you have a technical issue post it in the Tech Support section...if you just want to rant put it in the O'club section...if you want to whine about the problems you're suddenly having, do it in an objective and polite manner...don't make it out to be a personal affront to you.

How old are you 12?

Classic I am alright so everyone else has to be post.

Zero respect to you for understnding your fellow.

I am sure HTC is sympathetic but your suggestions are embarrasingly disproportionate and ignorant. 

[Yarbles]

...but then I'm not nice.  

The worst thing about you is that you are obviously proud of it.

[batch]

Now this thread is taking some proper shape

[Yarbles]

Now this thread is taking some proper shape
(Image removed from quote.)

Actually I regret posting in this now as these threads are always about the same.

Someone gets frustrated and upset as the game isnt working out for them though more than likely its temporary. Then others leap in and tell them how ungratelfull and worthless they are which doesnt help at all. Sometimes even HTC is equally thin skinned and steams in.

I think the main reason there is such strength of emotion is that some players are having major problems and others virtually none. What people need in this situation is re assurance that there concerns are being addressed. I believe they are from a technical point of view though this is not necessarily going to be communicated in a patient and mature manner

[5PointOh]

Instead of focusing on adding more shrubs for eye candy, or increasing the frame rate of those that are already running the gamer in Hi-Def, why don't you focus on making the game more suitable for everyone, not just the elite few!?.......

killert5 : Sorry you having trouble.

Quote
Hi-Def, why don't you focus on making the game more suitable for everyone, not just the elite few!?.......

As for this , good luck finding your trouble, with this attitude don't expect any help from me, if we happen to help someone else and it runs for you, you will be lucky, I have absolutly no desire to help a guy with your attitude and accusations.

HiTech

Sir I don't think he was calling you "Hi-Def", I believe he was talking about High Defintion.


P.S. Everyone take a long deep breathe!

P.S.S. HiTech, are you the LEEEEEEEEEEEEEEEEEEEEEEEEEEEE EEEEEEEEEEEEEEEROOOOOOOOOOOY JEEEEEEEEEEEEEEEEEEENKKKKKKKK IIIIIIIIINNNS guy?

[oceans11]

I think in this type of a situation those that do not understand software development need to take a step back, deep breath and realize this too shall pass.
 However those like myself that do actually create software dev and in my case hardware look at it only in there point of view.
I know we go through extensive testing and will create a UAT,SIT DEV environment and maybe one more DEV box to see if we can duplicate issues we get on the first Dev box
But that also allows us to have controll over the Workstations that connect to those servers. That means all one flavor"hardware,bios,fimware os and even monitors
  One must realize there are many different type of gaming systems that we all have either purchased or created and HTC probably cannot account for all of it. Not including whats coming out new in the pipe (os7 for instance)

So I for one will sit back and watch this all fade away .
If i need to upgrade or purchase new stuff so be it

oceans11 

[PK1Mw]

So I for one will sit back and watch this all fade away .
If i need to upgrade or purchase new stuff so be it

oceans11 

Finally, a person with reason..

[Xasthur]

So who decides what speech is "stupid"?  Me, perhaps?  Then you're out!  You see? That's the first thing we did when kicked your monarch's limey-ass off the continent -- free speech!  That's why we call it the First Amendment!

Fingers were running before your brain was, weren't they, mate?

Hooch, you are the dumbest person on this forum and a perfect example of the kind of bananas who give decent Americans a bad rep. Your comments in the VJ day thread only were proof enough of that.

I'd say that the person who decides what sort of speech is appropriate here is the owner of the company. What do you reckon?

You have the hide to stroll in here and run your mouth like a snot-nosed little teenage princess and call it 'free speech'? You need a good slappin'.

This is a discussion board for a business. It is not a forum for 'free' speech.

You are communicating within a controlled environment that exists for business purposes.

Like I said, 'freedom of speech' isn't licence to be a bell-end. Particularly not when it's on the forum of a private company.


I might be toeing the line here and if I'm deemed to be out of line, so be it.... but someone had to say it.



If you have a problem with the service you're getting, conduct yourself in a reasonable manner. Don't expect to carry on like a teenage girl and get what you want.

With any luck, HTC will continue to tell the people who start threads like this to go to hell.

A complaint is one thing, conduct is another.

[NoBaddy]

I just wonder how many of you whiners even bothered to enter the beta to see how it would work with your system. If you were too lazy to take a few and check things out......

SHADDAP!!

You had a chance to be proactive. You chose to sit on your lazy fanny and let others do it for you. Guess what? That was a mistake....YOUR mistake. Grow up.

[batch]

conduct yourself in a reasonable manner. Don't expect to carry on like a teenage girl and get what you want.

Seems to be a bit of that from both sides of the fence. What do you reckon?

With any luck, HTC will continue to tell the people who start threads like this to go to hell.

As pointed out many times in this thread alone..... simply because you have the right or ability to say something, doesnt mean it needs to be said. Theres plenty of blame to go around from every angle, but some should stand above the petty rhetoric simply based on who they are.

[Yarbles]

Hooch, you are the dumbest person on this forum and a perfect example of the kind of bananas who give decent Americans a bad rep. Your comments in the VJ day thread only were proof enough of that.

I'd say that the person who decides what sort of speech is appropriate here is the owner of the company. What do you reckon?

You have the hide to stroll in here and run your mouth like a snot-nosed little teenage princess and call it 'free speech'? You need a good slappin'.

This is a discussion board for a business. It is not a forum for 'free' speech.

You are communicating within a controlled environment that exists for business purposes.

Like I said, 'freedom of speech' isn't licence to be a bell-end. Particularly not when it's on the forum of a private company.


I might be toeing the line here and if I'm deemed to be out of line, so be it.... but someone had to say it.



If you have a problem with the service you're getting, conduct yourself in a reasonable manner. Don't expect to carry on like a teenage girl and get what you want.

With any luck, HTC will continue to tell the people who start threads like this to go to hell.

A complaint is one thing, conduct is another.

I just thought I would quote this in its entiriy again as an exampe of someone criticising someone elses conduct, by being rude offensive sexist and obviously too ignorant to see that for themselves.

Co incidently (or is it) they seem to think the solution is violence to improve someone elses verbal conduct. A "good slap" if there is such a thing would really win the argument for me eh. I dont think this is an example of a good American. 

[oceans11]

Perhaps this thread should just be put to bed....

[Yarbles]

Perhaps this thread should just be put to bed....

I hope patch 8 has made it redundant 

[SlapShot]

Purely from an IV&V standpoint (look it up if you need), the test scripts were piss-poor, the staggering variety of client systems may have been considered but were, for the most part, ignored, system loading and demand were not simulated, among other gross inadequacies.  Shall I go on?

Go on ? ... I don't think so ... You should stop before you look more foolish.