Why did you do it again?!?!

[100hooch]

  Resorting to Oscar Mayer talk to try to keep the discussion from degrading. 

SSSSHHHHHHHH!  I'm waiting to see if Gyrene picks up on that!

[SlapShot]

Is it right to publicly shun a customer infront of an audience declaring ones superiority due to rank online?

Are you are forgetting who brought it to a "public" forum ?

He could have easily sent the same message via an email and any response or reaction by Dale or HTC would have been private. But no, he had to air it all out on a public forum thinking that he may get a couple of bandwagon jumpers which would then justify his rudeness and/or thinking that he wouldn't get a dressing down on a public forum by Dale ... didn't quite work out as planned.

[Masherbrum]

Are you are forgetting who brought it to a "public" forum ?

He could have easily sent the same message via an email and any response or reaction by Dale or HTC would have been private. But no, he had to air it all out on a public forum thinking that he may get a couple of bandwagon jumpers which would then justify his rudeness and/or thinking that he wouldn't get a dressing down on a public forum by Dale ... didn't quite work out as planned.

This is my point too.   Dale's saying "You wanna air this out, bring it."   

[NoBaddy]

Well, the "no help from me" bit seems a little tantrumish, don't you think?  And if he's so damnned superior, why do you need to defend him? 

Why would you give up being a "sucker for sluts", as Karaya says, to jump in this dog fight?

My goodness....did I hit a sore spot?? Perhaps your G spot???

No, HT's response did not sound in the least "tantrumish". Perhaps you should check the definition of the word "tantrum".

"tan⋅trum

–noun
a violent demonstration of rage or frustration; a sudden burst of ill temper."

There, does that help? In point of fact, HT's post was a measured and cogent response to what he (and many others here) perceived as a personal attack upon him and his company.

As for whether or not I need to defend him....the answer is a 2 parter. Dale doesn't need me or anyone else to "defend" him here, I simply do it because poking fun at the clueless folks in the community is entertaining. 

BTW, clue rakes are available at the gift shop. 

[Xasthur]

Ignorant in the sense that if you are going to accuse someone of behaving badly you cant do it in a way that makes you equally guilty of the same behaviour and expect to be taken seriously. If you are going to propse a standard you cant be seen to be falling below it from the outset.

If you think people should behave respectfully start by being respectfull yourself and dont degenerate into abuse emmidiately you see someone being what you percieve to be abussive.

You have misunderstood where I'm coming from.

You're referring to respectful player-to-player communication. This is a good thing, to be sure, but it is not what I'm talking about.

Whilst I do try to be respectful at all times, I won't hold back on declaring 'open season' on fools.

My point is against the attitude displayed here toward this company.

I'm not suggesting that people should tolerate stupidity with restraint and grace.

'The customer is alright' won't fly with me and I call it out when I see it.

[Threeup]

Is this still going? - I suppose it is because I'm contributing.
I forget how long the update has been on because I'm used to it now - lots of patches though - but I almost forget the old terrain style.
Get over it.
If you don't like the poduct, buy something else.
Mr Hi-Tech runs the company - it's his - golden rule - he who has the gold makes the rules. I think he does a pretty good job all things considered - I enjoy the GAME - just wish I was better at it.
If you feel that angry turn your computer off and take a walk - what would lead you to abuse people you have never met and not even in person - from the safe harbour of a call sign.
Why would you make an issue of a persons place of birth? Again from an anonymous distance.
I've had some really funny and interesting moments with crew who I've killed, or more often than not killed me. Some of the people I have disliked have turned out to be just like me, and probably the rest of us. People who just want to have a little escape in their lives or a suspension of reality.
I consider some of the people I share time on line with friends.
Have Fun - I don't get the mentality of paying a monthly fee to complain - play Hearts -it's free and you can call the others what you want - they hoard too though.
Cheers

[Xasthur]

As you have totally missed my point, Xasthur, I will type slower as I explain it in another way.  If HT wants to censor anyone's speech for being what you have deemed as "stupid", he has that right as this is his private forum.  My point is that it is not your place to determine the "stupidity" of a given person's opinion.  The only reason I mentioned the First Amendment is that in a democracy we are secure enough in our existence that we need not resort to banning people for disagreeing with the powers that be.  And that is why we chose to leave your "empire" 233 years ago!

That is also why, I believe, that in all of your pompous bombast you will find that HiTech has not, after all, banned killert5 from this community.

Have you actually been reading what I've posted here? Are you talking to me? I've said none of the things you've attributed to me.

My point is that it is not your place to determine the "stupidity" of a given person's opinion.

I made no attempt to label the OP's opinion as stupid. He's unhappy with the service he is getting and that is fair enough. I have questioned his manner of delivery. He handled his problem poorly and should be called out for it.

The only reason I mentioned the First Amendment is that in a democracy we are secure enough in our existence that we need not resort to banning people for disagreeing with the powers that be.

Oh dear. What an absolute load of garbage.

Who is talking about banning the OP? I'm not. The OP's rude and inappropriate expression of his difficulty was met with a response I strongly agree with. The customer may be paying for a service but that does not give them the 'right' to act like a spoilt brat.

And that is why we chose to leave your "empire" 233 years ago!

Don't waste my time with your blind, flag-saluting rubbish.

The British Empire is not relevant to this discussion in any way, shape or form. If you must rely on sensationalised generalities to make your point, you're wasting everyone's time.

[Xasthur]

BTW, clue rakes are available at the gift shop. 

Hahaha. I love it.

[Yarbles]

Simple Questions:

1) If someone is rude, dissrespectfull be it in reality or just perception is it really appropriate or helpfull to be rude or abussive in return? The recipient as has been pointed out is apealing from a position of weakness as a single subscriber and is going to go away at best feeling like a beaten dog.  The relationship between him and the service provider is very unequal from the outset. When I have seen these posts they are usually motivated by frustration rather than malice and a feeling of being discriminated against (wrongly though understandably).

2) If a pottential Investor saw how HTC deals with what might be considered a difficult customer do you think they would be more or less likely to want to invest?

(Obviously in my opinion) HTC does not deal with criticism (often unjustified ) well and those of us who encourage this attitude are not doing any of us any favours. 

[Xasthur]

Simple Questions:

1) If someone is rude, dissrespectfull be it in reality or just perception is it really appropriate or helpfull to be rude or abussive in return? The recipient as has been pointed out is apealing from a position of weakness as a single subscriber and is going to go away at best feeling like a beaten dog.  The relationship between him and the service provider is very unequal from the outset. When I have seen these posts they are usually motivated by frustration rather than malice and a feeling of being discriminated against (wrongly though understandably).

2) If a pottential Investor saw how HTC deals with what might be considered a difficult customer do you think they would be more or less likely to want to invest?

(Obviously in my opinion) HTC does not deal with criticism (often unjustified ) well and those of us who encourage this attitude are not doing any of us any favours.  

Simple Questions:

1) If someone is rude, dissrespectfull be it in reality or just perception is it really appropriate or helpfull to be rude or abussive in return? The recipient as has been pointed out is apealing from a position of weakness as a single subscriber and is going to go away at best feeling like a beaten dog.  The relationship between him and the service provider is very unequal from the outset. When I have seen these posts they are usually motivated by frustration rather than malice and a feeling of being discriminated against (wrongly though understandably).

2) If a pottential Investor saw how HTC deals with what might be considered a difficult customer do you think they would be more or less likely to want to invest?

1) There's a difference between being harsh with someone and the OP's little hissy-fit.

I'm tired of seeing people come in here and rant and rave about how their system sucks and they can't play anymore. The most effective way to get the problem solved would be to either contact HTC directly or to start a discussion in a mature way.

Flying in here like a teenager who's parents just took his car and grounded him isn't the way to go about it.

2) HTC want to keep it small. The don't want investors or shareholders.

(Obviously in my opinion) HTC does not deal with criticism (often unjustified ) well and those of us who encourage this attitude are not doing any of us any favours.

HTC doesn't suffer foolish comments lightly and I can't say I blame them.

Why should they have to put up with rants like the OP?

If the guy had a problem, emailed HTC detailing his problem and expressing his frustration in a reasonable manner, I'm quite sure that he would have received a helpful response.

The only time I've seen HTC let rip on their customers have been times when their customers are being rude and insulting.

Bloody good job, too.

[Yarbles]

If the guy had a problem, emailed HTC detailing his problem and expressing his frustration in a reasonable manner, I'm quite sure that he would have received a helpful response.

The only time I've seen HTC let rip on their customers have been times when their customers are being rude and insulting.

Bloody good job, too.

I can see you are not going to be convinced but i think:

"If you have a problem, e mail HTC detailing it and expressing your frustration in a reasonable manner and  I'm quite sure that you will receive a helpful response".

The above version from your post would help your fellow man much more than an ear bashing. We have all been on both sides of this sort of thing. Complainant feeling unfairly treated and service provider unfairly accused. If both sides lose it in my experinece little is achived. People have to be carefull not to let their frustrations spill over into making the problem worse.

("I'm tired of seeing people come in here and rant and rave about how their system sucks and they can't play anymore. The most effective way to get the problem solved would be to either contact HTC directly or to start a discussion in a mature way.
Flying in here like a teenager who's parents just took his car and grounded him isn't the way to go about it.")


If you dont want to help your fellow man and just want to join in the lynching I am affraid you need to think again.  

[moot]

Yarbles it's his (their) business, and they've heard this advice probably a hundred times already.  Maybe they know some things you don't.. e.g. some people can't be helped and after some experience dealing with em, you can spot em a mile away.

[saantana]

Yarbles it's his (their) business, and they've heard this advice probably a hundred times already.  Maybe they know some things you don't.. e.g. some people can't be helped and after some experience dealing with em, you can spot em a mile away.

In that case, ignore the post instead of joining in the lynch.
Furthermore encouraging some of the abrasive responses from the service provider does a disservice to the whole community.
The problem I see is most of the people that joined the lynch consider themselves more members of a community rather than just regular paying customers receiving a service, and those who see themselves as the latter are looked somewhat down upon.
Who do you guys think is the majority, and which type is more important to HitechCreations? 

[gyrene81]

I'm just a regular paying customer around here...maybe have some useful input once in a while.

For dipsticks like the OP here, I'll bring the rope and lead the lynch mob...especially if it's an openly pathetic individual claiming to be an adult with a childish attitude. (regardless of rule #4)

 




As far as HiTech's responses...much nicer than I could ever hope to be. He has shown more restraint that was deserved.

[moot]

Santana, I don't speak for HTC. That's just my impression.  I don't know if people join in on the lynching (big word there) to feel more part of the group, so much as they're calling things as they see em.  You go to a pub every other day, get to know people, and after a couple of years of this, some new guy with no understanding of the context comes in and starts calling people things they aren't.. Etc.  That won't fly   Especially if the "new" guy starts dissing the pub's fav beers, his rant doesn't even make sense, etc.