Author Topic: Getting an error when I try to install the HiRes pack-  (Read 415 times)

Offline mtnman

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Getting an error when I try to install the HiRes pack-
« on: December 04, 2009, 03:07:00 PM »

I'm not sure what I'm doing wrong here. 

I've updated the game, and can log into the MA.  But when I try to install the HiRes pack I get this message-



I ran into the Avast problem, and had trouble even getting it to download.  I worked around that by reporting it as a false positive, and then by downloading and trying to install it without Avast running at all.

I've downloaded it 3-4 times now, and no matter what I get this message.

Please help!  I must log on!

Thanks!
MtnMan

"Those who hammer their guns into plows will plow for those who do not". Thomas Jefferson

Offline 1701E

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Re: Getting an error when I try to install the HiRes pack-
« Reply #1 on: December 04, 2009, 03:11:30 PM »
When you DL it, do you get an error or pause at about 23% due to avast?  Reporting as a False Neg. doesn't seem to stop it from trying to say it's a virus for me, had to shut Avast off and Re-DL.
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Offline mtnman

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Re: Getting an error when I try to install the HiRes pack-
« Reply #2 on: December 04, 2009, 03:13:39 PM »
When you DL it, do you get an error or pause at about 23% due to avast?  Reporting as a False Neg. doesn't seem to stop it from trying to say it's a virus for me, had to shut Avast off and Re-DL.

Yup, that's what I was getting. 

I shut off Avast and downloaded it.  Then tried to install it w/o Avast running. 

I get this message.
MtnMan

"Those who hammer their guns into plows will plow for those who do not". Thomas Jefferson

Offline Skuzzy

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Re: Getting an error when I try to install the HiRes pack-
« Reply #3 on: December 04, 2009, 03:26:44 PM »
It is probably due to the old content being cached and Windows not stomping on it.  Windows likes to do that.

Clean out the temp files folder and that might do it.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline mtnman

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Re: Getting an error when I try to install the HiRes pack-
« Reply #4 on: December 04, 2009, 03:41:54 PM »
It is probably due to the old content being cached and Windows not stomping on it.  Windows likes to do that.

Clean out the temp files folder and that might do it.

Thanks for the quick response!

Do you mean the temp folder that gets emptied when I go to Control Panel and do the "Free up space" thing?  (Windows XP Home)  Is there another one?  or a different way to access it?

I'll try that now.  Will I need to download it (Hi Res) again?
MtnMan

"Those who hammer their guns into plows will plow for those who do not". Thomas Jefferson

Offline Skuzzy

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Re: Getting an error when I try to install the HiRes pack-
« Reply #5 on: December 04, 2009, 03:49:09 PM »
Yes, and yes.

Make sure to disable any anti-xxx software before trying to download the file.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline mtnman

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Re: Getting an error when I try to install the HiRes pack-
« Reply #6 on: December 04, 2009, 03:55:39 PM »
Yes, and yes.

Make sure to disable any anti-xxx software before trying to download the file.

Great!  

It worked perfectly!

Thank you!
« Last Edit: December 04, 2009, 04:20:43 PM by mtnman »
MtnMan

"Those who hammer their guns into plows will plow for those who do not". Thomas Jefferson