Comcast: Worst company in America

[BoilerDown]

According to The Consumerist:  http://consumerist.com/2010/04/congratulations-comcast-youre-the-worst-company-in-america.html

Comcast is now the local cable company where I live.  The rights to the cable business in town has been bought and sold around 4 times since I've lived here, and now has ended up in the hands of the worst company in America.  Great.  Anyways, I use Verizon for landline and DSL and DirecTV for television, and avoid being a Comcast customer, and I must say my experiences over the years are far better than my lesser informed neighbors, friends, and co-workers who use Comcast. 

Who else is in a Comcast area, and what, if anything, do you do to avoid being their customer?

[VonMessa]

Nothing.

In fact, I invite my neighbors to use my wireless signal when their DSL/FIOS is not working.

Might just be where I live, though

[Selino631]

god, i hate Comcast. My internet has been messed up all this week. After first i thought i was my router cause it started making a buzzing sound which isnt normal. So i went to the store and bought a brand new router. and then i realized my internet was still dropping connection every 5 or so min. I called comcast, they kept saying it was my wireless router which would be impossible since its new. when i was finally able to talk to an American on the phone he said he believes it was my modem and that I'd have to bring it to a service center to get a new 1. I havnt had internet all week and today not 20min before i leave my house to go to comcast i got on my computer and all of a sudden my internet works again.

When i got on xbox a abunch of people from around where i live said they had the same problem

[whiteman]

place i work uses them, every 2 months we have the internet drop connection, then it takes them a week to fix it. i wouldn't use them for anything at home, dish network and AT&T work just fine for me.

[VonMessa]

I have had the exact same problems with Verizon in my area. 

5 years with Comcast and not a single day without service (except for when the power was out)

[BowHTR]

I have had the exact same problems with Verizon in my area. 

5 years with Comcast and not a single day without service (except for when the power was out)

thats funny. it the opposite way around here. Comcast is always down, and Verizon's completely wireless (except for the plugin to the wall) is pulling through strong.

[ChickenHawk]

I've had both good and bad experiences with Comcast.

Don't kid yourself about Verizon and DirecTV being any better.

[Gaidin]

One thing you have to understand.  Verizon, comcast, alltel, Charter are all just names.  The service you get in your area will depend mostly on the people who hold the franchise in that area.  Charter is the local Cable here, and I have no issues with them.  The people who run charter in this area care about the people they serve.  Go up to north GA and Charter up there is the worst company out of 20.  Its the people that have to care, the name is just the brand they baught.

I know that the corporate office has some say in how they run things, but its the local managers that have to care or the service will be sucky.

[Masherbrum]

I've had both good and bad experiences with Comcast.

Don't kid yourself about Verizon and DirecTV being any better.

I had DirecTV for 10 years, I never had a single complaint.   They are better, the Consumer says so.

[Curlew]

hahaha me and my roommate have been  &itching for months about how bad they are, comcast should burn down in flames

[xbrit]

Was with Dish for TV and AT&T for internet until we moved in October last year. Dish couldn't get line of sight on the Sat so we had to go with Comcast-no problems since but paying double for roughly the same package. My internet with AT&T started dropping on a daily basis so switched to comcast and no further problems since we swapped about 3 months ago.

[MrMeanie]

you think comcast is bad? have you even try the alltel data card. i have one and well it is total crap. disconnects ever 10 to 20mins on week days lagg on the weekends and when you call and ask for help you get the run around. and when they say there gonna call you back they never do. if comcast was here i switch to them but there not hell there is even not any DSL yet.

[Ack-Ack]

When I moved up to L.A., the only option for me was ComCast and I was unhappy because of the reputation of its quality of service.  I was extremely surprised that at least in my case, ComCast provided excellent service with both cable and Internet.  Internet and cable TV only went out during power outages and my Internet speeds were fantastic.  Sadly, Time Warner bought them out in my area and had to convert to Time Warner and that's when the headaches and crappy service started.  

When I moved a few miles away, it took Time Warner over 3 weeks to get service into my house.  Their guarantee of showing up on time was just BS and there really wasn't a guarantee according to one of their customer service reps, it was just a marketing thing.  During that three week period, they missed every single on of their scheduled appointments.  One of the times they did show up, they were 3 hours late and the Time Warner guy said he had to go back to his truck and get some equipment and as I watched out the window, I saw him get in and drive off and leave and never came back.  I called up Time Warner afterwards and told them what happened and they brushed me off because in my area, they are the only option for Internet but luckily not for TV so I told them to diddly off and went with DirectTV for TV but had to bite the bullet and stick with Time Warner for Internet.  In fact, right now at home I am without Internet because Time Warner is having problems with a back bone in my area which means I have no Internet with no estimated time for getting it back.


ack-ack

[redman555]

I am in Roseville Ca.  I had to buy these box's for normal cable.  Was like 100 bucks for three.  So dumb.



-BigBOBCH

[CRYPTIC]

My only option is comsuck for internet. I've tried to get DSL  they say it is not in my area but the house right next door has it. I saw a guy working on the pole ask him he said yea I'm changing the box to a 25 hook up instead of a 10 or something like that. That was a year ago and they still say no DSL. Go figure.
 Just think Comsuck has a deal on the table to buy NBC boy does NBC need help that CEO ran it right to the ground. Comcast to the rescue when they can't even get internet right. Call them you are lucky if you can understand them an then some bull it's not us it's your end.