It is not splitting the hair, and you keep bringing up technical problems as if the ISP does it on purpose. Sure any number of technical problems can cause signal degradation to complete loss of signal. That is going to happen.
I am not splitting hairs here. It is like buying a car with a 500HP engine and expecting the car to 0-60 in 4 seconds flat. The automobile company advertises the 500HP, but they do not say how fast it really is. Is that deceptive?
There is a physical different between data throughput and actual connection speed. Guess what? No matter what the actual speed is, you will never get 100% of that speed in data throughput due to protocol overhead. Is that deceptive?
Just because you do not like the facts, does not make them any less true. And again, how far up the line do you hold the ISP responsible for the data throughput?
Your immediate connection (yes, I am assuming the connection is actually working correctly) is running as close to 1:1 data throughput to connection speed as it can be. It always does. Prove me wrong. Show me a single data packet that does not come into your computer at the speed of the connection you pay for. Anyone.
Also, consumer is not buying network timing/clock, but data throughput, and blaming the consumer for not knowing technical details is really a bit too much. Kinda like expecting every driver to know their car into smallest technical detail.
The consumer is ignorant. I looked all over Verizon's WEB site (whom I have no love for) and I'll be damned if I can find any claims of data throughput. They sell bandwidth, as most ISP's (I say most because I do not want to waste time on looking at all of them) do. You assume that bandwidth actually equates to some physical data throughput. That is an assumption which is not correct. Whose fault is that?
Look, I do not really care about this stuff anymore, but I do care when people jump off the deep end without having all the facts. All I am doing is presenting those facts. No matter how you twist it, or try to get around it, the speed of the connection and the data throughputs are two different measures. Until that is accepted, people will continue to make the wrong choices as to how to handle this.
The first question to ask is, where does the ISP's responsibility begin and end as it pertains to the quality of the Internet connection. If you are going to try and govern the Internet, you better hope like heck someone is smart enough to ask the right questions are you are going to end up with a massive mess on your hands which we will all pay for.
Unfortunately, I am afraid there are people just like you and eagl (nothing personal guys) sitting on that panel which will decide things on behalf of the consumer, which will invariably screw the consumer. None of you want to know what the real problems are. You are just looking for a scape goat. The ISP is the easy target.
You have made that clear by continually, and incorrectly, generalizing an aspect of service, in light of the facts, and avoiding the real questions that need to be asked and answered.