Aces high crashes after alt tabbing back in game.

[Kazaa]

Windows 7 + AH2 = fail?

[1701E]

Only on your end if there's a problem.  I run W7 fine with AH and I tab out all the time.  A DxDiag and process list would likely figure out the problem.

[Kazaa]

How much do you need?

------------------
System Information
------------------
Time of this report: 7/14/2010, 16:16:32
       Machine name: LUKE-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 07/23/09 18:29:19 Ver: 08.00.15
          Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
             Memory: 6144MB RAM
Available OS Memory: 6136MB RAM
          Page File: 2861MB used, 9407MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: ATI Radeon HD 5800 Series
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x6899)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_E140174B&REV_00
     Display Memory: 3824 MB
   Dedicated Memory: 1012 MB
      Shared Memory: 2811 MB
       Current Mode: 1680 x 1050 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: SyncMaster
         Monitor Id: SAM0302
        Native Mode: 1680 x 1050(p) (59.883Hz)
        Output Type: DVI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.0024 (English)
     Driver Version: 8.732.0.0
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 5/5/2010 03:18:36, 584704 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: {D7B71EE2-2BD9-11CF-E374-4AC1BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x6899
          SubSys ID: 0xE140174B
        Revision ID: 0x0000
 Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.732.0.0:pci\ven_1002&dev_6899
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalSt retch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

[Delirium]

I have the same problem with my machine and (except for the vid card) it is the same machine Kazaa has.

[Kazaa]

Seems to happen 90% of the time when I tab back in and grab the controls instantly.

If I wait for the game to fully load I only crash 10% of the time.

[1701E]

Good oogly, almost a 3K page-file?  What did you have running at the time you saved that DxDiag?  Should be idle when you run it.  If it's 3K idle or during gaming (excluding game) you're gonna have troubles.

[Jayhawk]

I never alt-tab out when I'm in bombers, I often come back to find my drones gone.  Maybe I'm having a similar issue.

[Kazaa]

Good oogly, almost a 3K page-file?  What did you have running at the time you saved that DxDiag?  Should be idle when you run it.  If it's 3K idle or during gaming (excluding game) you're gonna have troubles.

I have vent, skype, msn, game, firefox and music going. My PC can handle it all with ease though as it's a beast gaming machine. Other games never crash when I tab in and out of them.

[1701E]

I have vent, skype, msn, game, firefox and music going. My PC can handle it all with ease though. This doesn't happen with other games.

That's what you know you have open though.  How much background crap is going?  In the task manager see how many processes are running.  I run way too many (45-50) but I know what is running, if it's running it's because of me or because if I shut it down the computer crashes.  It may not happen in other games because of coding (compatibility issues), AH isn't coded like game B and game C isn't coded like B, etc.  Try finding what's running that doesn't need to be (using Google or here) and see if it helps.  One for sure you want off is 'superfetch'.  Like I said though, it's not W7 or AH fault since plenty of people run that combo fine (myself included).

[Kazaa]

Thanks for your help mate, is there a list that I can use to determine which processes I should shut down?

[1701E]

I know there are things like 'Black Viper' but I've never used it.  I did the hard way of Googling everything and seeing if I needed it.  If I saw something like "Nvidia Driver" (or ATI for you) clearly I left it running, but things like "Logitech Bluetooth service" I can shut down.  Every system will have different things depending on installed programs.

If nothing else, Black Viper will get you on the right course.

[katanaso]

I've had it happen 3 times in the last week, but before that, it was the program had not crashed in ages.

Without going into lots of troubleshooting, the only things I've added were some Critical Windows Updates, so I'm blindly pointing the finger at one of them.


mir

[shiv]

I have vent, skype, msn, game, firefox and music going. My PC can handle it all with ease though as it's a beast gaming machine. Other games never crash when I tab in and out of them.

Might want to think about switching Firefox for Chrome also.  FF is a bit of a memory hog.