Author Topic: AT&T/T-Mobile merger  (Read 2364 times)

Offline AAJagerX

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Re: AT&T/T-Mobile merger
« Reply #45 on: March 24, 2011, 06:29:07 PM »
When you walk into Sprint, ask them if they still are taking their Nextel friend's advice to have call centers in mexico that they're paying to call their paying customers and use up their their time while also trying to sell add-services and other such lovely aditional offers.  I'm serious, and spin it so you can get a deal if only to make me happy to know they squirmed a little.  Still the only company in the world to this day I have never settled my debt with (I refused and always will to pay them my last two months I had them, after being a loyal customer for years and for the BS that started happening after Nextel bought them).

Up until last year the main Nextel tech support centers were Des Moines, IA and Winchester, KY.  Now Winchester is the main tech center as Des Moines has closed.  They do have a tech center in Mexico City, but only transfer there for Spanish language support.  All their tech support is outsourced to Hewlett Packard, which bought their former tech support provider, EDS (started by Ross Perot).  I'm unsure as to whether they have a sales dept. that's in Mexico though.  

EDIT:  Nextel's IDEN network is so antiquated that I have zero clue why anyone would even bother to use it anyway.
« Last Edit: March 24, 2011, 06:41:47 PM by AAJagerX »
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Offline curry1

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Re: AT&T/T-Mobile merger
« Reply #46 on: March 24, 2011, 06:32:32 PM »
But you all have to remember when Cingular bought out AT&T so isn't it really Cingular renamed as AT&T merging with T-Mobile.  Also didn't AT&T get broke up a while ago because they had an almost monopoly or something?
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Offline Hoarach

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Re: AT&T/T-Mobile merger
« Reply #47 on: March 24, 2011, 10:38:21 PM »
Here is the deal.. 4g == marketing term... Different carriers are selling different things.... I don't think there is a carrier in the US that is selling full on '4g' which is called 'LTE Advanced' and none of them I think are yet compliant with IMT Advanced 4G requirements.

1) T-Mobile: I believe is actually selling "HSDPA+" wich is more like 3.5g but branding it as 4g. 3g is also known as UMTS.
2) At&T: I believe is actually selling LTE GSM as '4g'.
3) Verizon: I believe is selling LTE and they are calling this '4g'.
4) Sprint: Is selling WiMax which is a totally different technology and is more akin to wide area wifi. They are branding this two ways, once as '4g' and once through a joint venture called "Clear Wire".


I believe AT&T has had HSPDA+ for 2 years now.  I may be wrong but my past two AT&T smartphones connect/connected to HSPDA+.  Only the smartphones are able to connect to it and even then its specific on the phone I believe.
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Offline Ardy123

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Re: AT&T/T-Mobile merger
« Reply #48 on: March 25, 2011, 12:56:03 AM »
I believe AT&T has had HSPDA+ for 2 years now.  I may be wrong but my past two AT&T smartphones connect/connected to HSPDA+.  Only the smartphones are able to connect to it and even then its specific on the phone I believe.

yeah, exactly, at&t has a more 'advanced' network than t-mobile, its just that they way oversubscribe it. I could go into the details of GSM and it being time-division vs cdma being code-division and the adv of code-division, but that would just bore people.
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Offline Jayhawk

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Re: AT&T/T-Mobile merger
« Reply #49 on: March 25, 2011, 02:15:11 AM »
yeah, exactly, at&t has a more 'advanced' network than t-mobile, its just that they way oversubscribe it. I could go into the details of GSM and it being time-division vs cdma being code-division and the adv of code-division, but that would just bore people.


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Offline CAP1

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Re: AT&T/T-Mobile merger
« Reply #50 on: March 25, 2011, 08:19:56 AM »
yeah, exactly, at&t has a more 'advanced' network than t-mobile, its just that they way oversubscribe it. I could go into the details of GSM and it being time-division vs cdma being code-division and the adv of code-division, but that would just bore people.


it may not actually.

 a friend of mine works for l3 communications. he had explained to me in the past, why/how verizon is better than the others. i can't remember though.

 as for at&t vs t-mobile?  the exgtent of my travels are generally nj, pa, and up/down the east coast. never any dead spots, except in 2 wooded areas near south jersey regional airport.
 mom on the other hand(at&t) hits dead spots in the carolinas, southern georgia, and in different areas around my brothers house in florida.....not to mention all the drops she has around here in nj.

 i'll be paying attention...if i feel that their service is dropping.........then i'll go to verizon.
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Offline Babalonian

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Re: AT&T/T-Mobile merger
« Reply #51 on: March 25, 2011, 12:54:40 PM »
Up until last year the main Nextel tech support centers were Des Moines, IA and Winchester, KY.  Now Winchester is the main tech center as Des Moines has closed.  They do have a tech center in Mexico City, but only transfer there for Spanish language support.  All their tech support is outsourced to Hewlett Packard, which bought their former tech support provider, EDS (started by Ross Perot).  I'm unsure as to whether they have a sales dept. that's in Mexico though.  

EDIT:  Nextel's IDEN network is so antiquated that I have zero clue why anyone would even bother to use it anyway.

Oh I think at the time they had to disolve that sales branch in Mexico and make a public statement along the lines of claiming "oops, did we do that?  we couldn't of done that because that is soo stupid!", because there were a lot more vocaly upset consumers than I was at that time.

This was back a year or so after Nextel "merged" with Sprint... I want to say somewhere in the ballpark of '02-'04.
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Offline Ardy123

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Re: AT&T/T-Mobile merger
« Reply #52 on: March 25, 2011, 01:13:06 PM »
it may not actually.

 a friend of mine works for l3 communications. he had explained to me in the past, why/how verizon is better than the others. i can't remember though.

 as for at&t vs t-mobile?  the exgtent of my travels are generally nj, pa, and up/down the east coast. never any dead spots, except in 2 wooded areas near south jersey regional airport.
 mom on the other hand(at&t) hits dead spots in the carolinas, southern georgia, and in different areas around my brothers house in florida.....not to mention all the drops she has around here in nj.

 i'll be paying attention...if i feel that their service is dropping.........then i'll go to verizon.

You are mixing different things...
1) At&T & T-Mobile are both GSM, Verizon is CDMA. Thus, AT&T have a 'time-division' system and Verizon has a 'code-division' system.
2) Dead spots & coverage don't have much to do with '3g/4g' or CDMA vs GSM. Dead spots is due to the terrain and the placement of cell towers whereas the discussion about 3g/4g is about the 'width of the pipe' ie.. bandwidth (which translates into speed).

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