Author Topic: Crash when attempting to get online.  (Read 384 times)

Offline RufusLeaking

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Crash when attempting to get online.
« on: May 07, 2011, 05:18:23 PM »
Just installed patch 2.

Initial attempt, I got to the arena selection screen, then blue screen reboot.

Subsequent tries give me a "aceshigh.exe has stopped working" window immediately. No look at arenas.  On the first attempt after reboot, I had to re-enter my name and password.

I can access my account information online, and the game runs fine offline.  Even tried re-entering my credit card info to no avail.

I turned off all antivirus temporarily (I think) to test it. Still no go.

 
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Offline shiv

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Re: Crash when attempting to get online.
« Reply #1 on: May 07, 2011, 06:28:25 PM »
Could be the firewall blocking it. Did you look at that?
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Offline RufusLeaking

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Re: Crash when attempting to get online.
« Reply #2 on: May 07, 2011, 07:03:08 PM »
Could be the firewall blocking it. Did you look at that?
Tried removing and adding aces high from the allowed programs. 

Tried turning fire wall off.

Tried restoring to a previous date (3 days ago). It tells me that there is a disk error from a recently installed program.  Then is asks me to check the disk.  Which then tells me to restore ... which asks me to check disk . . .

Still a no go.
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Offline shiv

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Re: Crash when attempting to get online.
« Reply #3 on: May 07, 2011, 07:56:55 PM »
I'd back up AH and uninstall and install fresh. The copy over settings, skins, stickdef etc.
You are in a maze of twisty little passages, all alike.


Offline RufusLeaking

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Re: Crash when attempting to get online.
« Reply #4 on: May 07, 2011, 11:19:26 PM »
I'd back up AH and uninstall and install fresh. The copy over settings, skins, stickdef etc.
The check disk finally ran. Still the same.

Time to re-install.
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Offline RufusLeaking

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Re: Crash when attempting to get online.
« Reply #5 on: May 08, 2011, 12:03:26 AM »
OK, reinstall worked. Hi-res worked.

Copying 'settings' folder sent me back to the crash.

One more reinstall without the settings.
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Offline RufusLeaking

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Re: Crash when attempting to get online.
« Reply #6 on: May 08, 2011, 09:40:19 AM »
Is there a trick to copying settings?

I did a click a drag. I ok'd the merge of the folders the first time.

Next, I deleted the settings folder, and then replaced it with the previous.

Both times caused the crash.

it is now working without a settings transfer.
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Offline shiv

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Re: Crash when attempting to get online.
« Reply #7 on: May 08, 2011, 10:10:21 AM »
Is there a trick to copying settings?

I did a click a drag. I ok'd the merge of the folders the first time.

Next, I deleted the settings folder, and then replaced it with the previous.

Both times caused the crash.

it is now working without a settings transfer.

Merging the settings folders always worked for me. May be  be a corrupt file somewhere I guess.
You are in a maze of twisty little passages, all alike.


Online The Fugitive

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Re: Crash when attempting to get online.
« Reply #8 on: May 08, 2011, 11:08:18 AM »
Ya you have a corrupted file in the folder thats why it's causing you trouble. If you restored your computer it could have caused it. Best things is to redo all the setting, and save the folder as a back-up. That way if you run into the same issue again your covered. I have mine on a disk that I update when I make changes.

Offline Pyro

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Re: Crash when attempting to get online.
« Reply #9 on: May 09, 2011, 09:44:29 AM »
Rufus, do you still have a copy of your settings folder that was causing you to crash?

Offline RufusLeaking

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Re: Crash when attempting to get online.
« Reply #10 on: May 09, 2011, 12:41:45 PM »
Rufus, do you still have a copy of your settings folder that was causing you to crash?
I deleted it yesterday.

I'll check the Recycle bin when I get home tonight.
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