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Author Topic: Video Card Disaster  (Read 2219 times)

Offline ebfd11

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Video Card Disaster
« on: March 05, 2012, 12:32:44 AM »
Well I bought 2 EVGA 580 watercooled video cards and today I had the time to get them installed today. I used new tubing and new connectors on my whole setup. It looked sweet as all can be. and the first time I fire it up I get a great picture on my monitors. After about 2 hours they started heating up to the point that I got Black screens. Feeling them they were too hot to touch. I threw a fan in front of my rig, to cool them down.

After removing them I installed my old cards and boom I have my comp back. I looked the new ones over an they were discolored and they had a burnt smell to them. I spent aprox 3 hours on the phone with EVGA support, I couldn't believe they were open on Sunday, they are shipping me 2 new ones. Granted I downgraded but I am getting a refund of the difference and 2 new EVGA super clocked GTX 570's. AS soon as they get here and installed i will post pics.

LawnDart
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Offline MrRiplEy[H]

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Re: Video Card Disaster
« Reply #1 on: March 05, 2012, 02:12:52 AM »
Quote from: ebfd11 on March 05, 2012, 12:32:44 AM
Well I bought 2 EVGA 580 watercooled video cards and today I had the time to get them installed today. I used new tubing and new connectors on my whole setup. It looked sweet as all can be. and the first time I fire it up I get a great picture on my monitors. After about 2 hours they started heating up to the point that I got Black screens. Feeling them they were too hot to touch. I threw a fan in front of my rig, to cool them down.

After removing them I installed my old cards and boom I have my comp back. I looked the new ones over an they were discolored and they had a burnt smell to them. I spent aprox 3 hours on the phone with EVGA support, I couldn't believe they were open on Sunday, they are shipping me 2 new ones. Granted I downgraded but I am getting a refund of the difference and 2 new EVGA super clocked GTX 570's. AS soon as they get here and installed i will post pics.

LawnDart

Next time check water flow before starting.
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Offline ebfd11

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Re: Video Card Disaster
« Reply #2 on: March 05, 2012, 07:29:33 AM »
Ripley,

 Waterflow was good but apparently one did have a slight blockage, I think, which caused them to overheat. They said for me to ship them back and they would look at them. I know it wasn't anything I did on my end. Another thing they said is I might have gotten one that didn't have enough thermal paste when it was assembled. I won'tl know untilled they email me back the results of disassembling them.

I have to give cusps to EVGA tech support and the RMA peocess. I just hope the new ones that they send me are not defective,LOL.

LAWNDART
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Offline MrRiplEy[H]

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Re: Video Card Disaster
« Reply #3 on: March 05, 2012, 07:35:08 AM »
Quote from: ebfd11 on March 05, 2012, 07:29:33 AM
Ripley,

 Waterflow was good but apparently one did have a slight blockage, I think, which caused them to overheat. They said for me to ship them back and they would look at them. I know it wasn't anything I did on my end. Another thing they said is I might have gotten one that didn't have enough thermal paste when it was assembled. I won'tl know untilled they email me back the results of disassembling them.

I have to give cusps to EVGA tech support and the RMA peocess. I just hope the new ones that they send me are not defective,LOL.

LAWNDART

If the water was circulating then there's little else chances except an intallation defect at the factory.
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Offline guncrasher

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Re: Video Card Disaster
« Reply #4 on: March 05, 2012, 10:36:29 AM »
what kind of pron were you watching that they overheated?  never mind I dont want to know, on second thought pm just in case I get curious later :).


semp
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Offline Krusty

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Re: Video Card Disaster
« Reply #5 on: March 05, 2012, 10:59:25 AM »
Were you cooling the radiators off with airflow? Or was it just recirculating boiling water?
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Offline MrRiplEy[H]

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Re: Video Card Disaster
« Reply #6 on: March 05, 2012, 11:50:01 AM »
Quote from: Krusty on March 05, 2012, 10:59:25 AM
Were you cooling the radiators off with airflow? Or was it just recirculating boiling water?

Even if the water is boiling it won't fry the graphics cards. Nvidia chips are rated for 90-100c use. If the water was circulating there's no way on earth it would get to boiling temperature in 2 hours.

Of course if the watercooling system consists of a pump, 1 meter of tube and circulate through cards... :)
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Offline Chalenge

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Re: Video Card Disaster
« Reply #7 on: March 05, 2012, 12:51:25 PM »
No cooling reservoir? Who would do that?  :bhead
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Offline MaSonZ

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Re: Video Card Disaster
« Reply #8 on: March 05, 2012, 02:28:02 PM »
Quote from: Chalenge on March 05, 2012, 12:51:25 PM
No cooling reservoir? Who would do that?  :bhead
and he Said o nthe Pigs forum thatr he is putting this setup in:

http://www.xoxide.com/subl4poblred.html#customer-reviews
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Offline ebfd11

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Re: Video Card Disaster
« Reply #9 on: March 05, 2012, 04:54:10 PM »
I did have my resivoir connected and I saw water flowing, but I guess there was a blockage some where after about 2 hours of playing the game they got hot to the point of shutting down. I may have over tightened one connection to the point it was restricting the flow of water bit I don't think it was enough to burn them out.

Like I said before EVGA RMA and customer service is awesome. They have gained a longtime customer on this deal.

And Semaphore it was the game not the other stuff that set it off.

Lawndart
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Offline Dragon

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Re: Video Card Disaster
« Reply #10 on: March 05, 2012, 06:08:12 PM »
That's a bummer Lawndart.  So did you get the 70 because of a known issue with the 80's?  Water cooled 70's? 

Just wondering....



Kudo's to the support  :aok
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Offline MaSonZ

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Re: Video Card Disaster
« Reply #11 on: March 05, 2012, 08:00:30 PM »
and to think I almost bought a EVGA 560, but went with a 6850 instead because of a fellow student and a tech teacher who were both Radeon freaks....  :bhead
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Offline ebfd11

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Re: Video Card Disaster
« Reply #12 on: March 05, 2012, 08:41:41 PM »
Masonz

This was a total fluke if you ask me. The reason why I decided to go with the 570 is the speed is comparibale with the 580 but and approximately 350 cheaper on each card. Now I am not saying the cards are the same bit they are fairly close.

Lawndart
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Offline MaSonZ

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Re: Video Card Disaster
« Reply #13 on: March 05, 2012, 08:56:46 PM »
bragging rights is why you went with the dual hydro cooled 580's, right?  :rock :devil
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Offline ebfd11

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Re: Video Card Disaster
« Reply #14 on: March 05, 2012, 09:34:34 PM »
LOL if I reply the way I want to I will get a time out from the BBS, so all I will say is your an,............. but you can say that. LOL

Lawndart
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