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Author Topic: Contacting HTC  (Read 426 times)

Offline RussHeim

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Contacting HTC
« on: April 18, 2012, 08:12:09 PM »
I e-mailed HTC technical support with a potential issue and asking where to send some film for them to review. I e-mailed 'em Monday, it bounced back, sent an e-mail to the same address Tuesday evening and have not heard back. I sent my e-mail to support@hitechcreations.com. This is the correct address, right?
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I'd rather have a free bottle in front of me than a pre-frontal lobotomy.

Offline uptown

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Re: Contacting HTC
« Reply #1 on: April 18, 2012, 08:18:36 PM »
That's the address posted in the support section of the home page.
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Lighten up Francis

Offline Skuzzy

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Re: Contacting HTC
« Reply #2 on: April 19, 2012, 11:10:32 AM »
We always turn email around with one business day, after we get it.  Depending on the ISP, I have seen it take days to deliver an email.

Generally speaking, if you do not hear from us, within 48 hours of sending an email, you can assume we did not get it or there is a delay with the ISP (Yahoo can take up to a week to accept an email from us, as an example).
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Roy "Skuzzy" Neese
support@hitechcreations.com
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