Author Topic: Crash to desktop...aka Aces High has encountered a problem  (Read 624 times)

Offline Reschke

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For about a month now (since last update) I have been getting some weird crashs to desktop. I can be in an aircraft, GV, PT, etc... and the game will hang up and boom I get a window that says Aces High has stopped responding...

Today it started happening when I click on the Hanger menu. I can move around in the towers to different fields and even launch whatever vehicle or aircraft that I had used previously but I can not open the Hanger or any other GUI menu title without getting booted from the game. Not sure what the casue of the problem is but as I said this has been happening to me for about a month now since the latest update.

I did put in 8GB more of RAM in my system recently but this was happening PRIOR to the installation of new RAM. In fact it happens no matter which sticks of RAM I have in the system.

Complete DXDIAG can be downloaded here. http://dl.dropbox.com/u/26163878/Buckshot%20DxDiag.txt

First section of DXDIAG follows:

------------------
System Information
------------------
Time of this report: 5/15/2012, 15:00:07
       Machine name: VADERBOX
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
           Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
       System Model: To be filled by O.E.M.
               BIOS: BIOS Date: 10/03/11 10:14:55 Ver: 04.06.04
          Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
             Memory: 16384MB RAM
Available OS Memory: 16366MB RAM
          Page File: 2736MB used, 29995MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.


Buckshot
Reschke from March 2001 till tour 146
Founder and CO VF-17 Jolly Rogers September 2002 - December 2006
"I'm baaaaccccckkk!"

Offline katanaso

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Re: Crash to desktop...aka Aces High has encountered a problem
« Reply #1 on: May 15, 2012, 03:19:28 PM »
Maybe try disabling one of your audio controllers?  You have a Realtek audio chipset and your NVidia chipset active.

Perhaps newer video drivers as well.

mir
80th FS "Headhunters"


The most terrifying words in the English language are: "I'm from the government and I'm here to help."

Offline Skuzzy

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Re: Crash to desktop...aka Aces High has encountered a problem
« Reply #2 on: May 15, 2012, 03:38:26 PM »
Just remember, any abnormal termination of the game has the possibility of corrupting configuration files.  I would also suggest using the default graphics settings and see if that helps.

Push comes to shove, rename the 'settings' folder, leave all the options at defaults, and see what happens.

And by all means, get rid of one of those sound chips.  That WILL introduce stability issues into the game.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Reschke

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Re: Crash to desktop...aka Aces High has encountered a problem
« Reply #3 on: May 15, 2012, 04:37:41 PM »
No idea why I have two audio chipsets active. Have to dip into that and see what the problem might be.
Buckshot
Reschke from March 2001 till tour 146
Founder and CO VF-17 Jolly Rogers September 2002 - December 2006
"I'm baaaaccccckkk!"

Offline katanaso

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Re: Crash to desktop...aka Aces High has encountered a problem
« Reply #4 on: May 15, 2012, 08:54:46 PM »
No idea why I have two audio chipsets active. Have to dip into that and see what the problem might be.

It's extremely common.  One on the video card, one on the motherboard.  Just disable the one that you're not using via Device Manager.
mir
80th FS "Headhunters"


The most terrifying words in the English language are: "I'm from the government and I'm here to help."

Offline Reschke

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Re: Crash to desktop...aka Aces High has encountered a problem
« Reply #5 on: May 18, 2012, 08:24:02 AM »
Still having it but I think I have just about narrowed down the culprits. Trying the second newest drivers for video now since the new ones weren't downloading correctly.
Buckshot
Reschke from March 2001 till tour 146
Founder and CO VF-17 Jolly Rogers September 2002 - December 2006
"I'm baaaaccccckkk!"

Offline Skuzzy

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Re: Crash to desktop...aka Aces High has encountered a problem
« Reply #6 on: May 18, 2012, 08:55:27 AM »
Be careful with the NVidia drivers.  They have had some real problems with some of the latest drivers.
Roy "Skuzzy" Neese
support@hitechcreations.com

Offline Reschke

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Re: Crash to desktop...aka Aces High has encountered a problem
« Reply #7 on: May 18, 2012, 10:46:40 AM »
Yep I had read about some of those problems before starting this exercise. We shall see what the end result might be here.
Buckshot
Reschke from March 2001 till tour 146
Founder and CO VF-17 Jolly Rogers September 2002 - December 2006
"I'm baaaaccccckkk!"