I don't get how you compare a large company like Ubisoft to HTC. Im sure if HTC had 15 offices the graphics would be updated and wed have all the bells and whistles. Honestly how many employees do you think HTC has?
Old argument, thing is HT charges a premium price for an online game and has done for many years while keeping development at a minimum. Most players already have a full time job and families or other commitments, they pay HT $15 to maintain the game and development.
Sure like a mod community people can make submissions for new maps or what ever, but the response about terrain graphics shouldn't be don't cry about the terrain if you don't contribute, people pay their $15 a month that's already contribution enough.
Main issue is that the core graphics/physics engine etc is Beta from the late 90s. There has never been a significant change in past 14 years other than added textures, effects, bump mapping, model details etc. Core engine and what it's able to produce as far as graphics by anyone as well as HT is heavily restricted by the engine itself which is incredibly dated.
The game has gone as far as it can with the current graphics engine, I've been saying for years HT needs to overhaul the entire thing and replace it with a new engine otherwise it will die off (maybe that's HT's plan, milk it for as long as possible and charge a premium in the process), maybe that player shift is already happening as there seems to be a lot less players during weekend peak times then I recall a few years ago.
AH is still DX9 and doesn't even utilize all of those features let alone DX11, Sun and water for instance are terrible surely there could at least be an update in those two graphic effects since AH2 release.
When AH2 was released I thought it would be a completely new graphics/physics engine as even back then it was looking very dated. How surprised I was and quite a few others when AH2 basically looked and felt exactly the same as AH1 and still does to this day.
And please don't tell me we are still making a game so that a few players with 10+ year old PC's and dial up connections can play it.
<S>...-Gixer