Author Topic: Renewing Account...  (Read 297 times)

Offline RedBull1

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Renewing Account...
« on: March 15, 2013, 12:34:56 AM »
I just put $20 on a CC and when I went to renew my AH account it gave me 'Could not authorize Credit Card'  Would this have anything to do with the fact that when it says 'your balance is negative, renew it to prevent termination of service' or whatever your account it actually negative? So I would need more than $15 to renew my account? Or has something just gone screwy ?

(By the  'your balance is negative, renew it to prevent termination of service' thing I mean the little window that pops up when you log in like a week before your account gets locked)
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Offline ink

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Re: Renewing Account...
« Reply #1 on: March 15, 2013, 03:25:03 AM »
you need to call them :old:

Offline RedBull1

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Re: Renewing Account...
« Reply #2 on: March 15, 2013, 03:34:28 AM »
I r too lazy...making a thread sounded easier :D
"There is absolutely no point discussing anything on the BBS, it's mostly populated by people who are right about everything, no one listens and everyone is just talking. People will argue over the shape of an egg." -Anonymous

Offline tunnelrat

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Re: Renewing Account...
« Reply #3 on: March 15, 2013, 10:26:45 AM »
I r too lazy...making a thread sounded easier :D

Seriously call or email Carrie, she can get you rocking immediately.  She's awesome.

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Offline Delirium

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Re: Renewing Account...
« Reply #4 on: March 15, 2013, 12:34:39 PM »
Would this have anything to do with the fact that when it says 'your balance is negative, renew it to prevent termination of service' or whatever your account it actually negative?

Have you used the card for anything besides Aces High? In some cases, like refueling at gas stations, they put a block on the card above the estimated purchase. Usually, it only lasts a few hours but it can sometimes last over a week.  For example, you may fill up with $30 of gas but they keep another $20-$40 on retainer until the transaction is completely processed.

If you do have a block, it will remain in effect and show a negative balance until it is released.
Delirium
80th "Headhunters"
Retired AH Trainer (but still teach the P38 selectively)

I found an air leak in my inflatable sheep and plugged the hole! Honest!