I am still seeing the same problem. It could something as simple as a bad route injection or a bad BGP update.
You have to understand how ISP's work. They will NEVER admit to having a problem. If they do, then they have to fix it. That sounds more onerous than it really is. What happens is something like this:
You: Your network has a problem and it is impacting my ability to use it!
Them: Oh no, we have no problems
You: Yes, you do.
Them: Everything is peachy keen here. It is your software. Try rebooting everything and giving it a day or two. Maybe it will heal it all up.
You: (by this time, pretty frustrated and disgusted with it all), FINE!
Them: <after hanging up>(screaming at the network engineers)YOU MORONS BUSTED IT AGAIN! How would you like to handle these calls for a few hours!?>!?!?!
That is an obvious exaggeration which may not apply to all ISP's, but you get the idea.
If enough callers complain, it gets their attention and then when they realize they have a problem, they will quietly fix it. Been that way for a long time. Sometimes, if you can get passed the first line of defense and talk to a real engineer, they can help expedite things getting fixed.
Yes, the packet loss is having an impact on your game connection.
Also note, this may be due to the extreme weather problems we have been having. When telecommunications are disrupted by poles being flung to the far corners of a field, what can happen is pretty messy. It takes time for those types of problems to settle down.