Is the HTC WEB Site front end down?

[Randy1]

Run a Ping Plot to www.hitechcreations.com

I found a software package called Ping Plotter.  Will run it afternoon.

[Randy1]

[100Coogn]

"Page Not Found"  Is the error I get, when clicking the link to download AH on the home page.

Coogan

[FLS]

Run a Ping Plot to www.hitechcreations.com

The site is not down.  It sounds like it simply something wrong on the Internet between you and the site.

I can ping 71.252.137.149 but can't connect to the home page.

[Eric19]

okay so I did that ping plot and this is what I got

oh well damn it I can never get pics to work right
I can get from 192.168.2.1.
to 172.30.3.153
to 172.30.3.209 then it says after 4 jumps or whatever at number 5 it says "destination Address Unreachable

Idk what all that means I'm just 16 have a very limited understanding of how computers work

[Skuzzy]

Folks, I need to see traces or Ping Plots.  No one here is having trouble getting to the WEB page from home or work.  Makes it difficult to do anything when I cannot see what the problem is.

[Randy1]

Folks, I need to see traces or Ping Plots.  . . .

Mine and Bustr's Ping Plot did not help?

[100Coogn]

When I click this link, I get the 'page not found'.

Coogan

[bustr]

Home router Internet interface: 70.231.238.69

PathPing, Ping, and Tracert.

C:\>pathping www.hitechcreations.com

Tracing route to www.hitechcreations.com [70.85.193.18]
over a maximum of 30 hops:
  0  bustr-PC [192.168.1.2]
  1  192.168.1.1
  2  adsl-70-231-255-254.dsl.snfc21.sbcglobal.net [70.231.255.254]
  3  dist1-vlan62.snfcca.sbcglobal.net [206.13.3.129]
  4     *        *        *
Computing statistics for 75 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           bustr-PC [192.168.1.2]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.1
                                0/ 100 =  0%   |
  2    7ms     0/ 100 =  0%     0/ 100 =  0%  adsl-70-231-255-254.dsl.snfc21.sbcglobal.net [70.231.255.254]
                              100/ 100 =100%   |
  3  ---     100/ 100 =100%     0/ 100 =  0%  dist1-vlan62.snfcca.sbcglobal.net [206.13.3.129]

Trace complete.

C:\>ping 70.85.193.18

Pinging 70.85.193.18 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 70.85.193.18:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\>tracert www.hitechcreations.com

Tracing route to www.hitechcreations.com [70.85.193.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     7 ms     8 ms     8 ms  adsl-70-231-255-254.dsl.snfc21.sbcglobal.net [70.231.255.254]
  3     8 ms     8 ms     8 ms  dist1-vlan62.snfcca.sbcglobal.net [206.13.3.129]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.

[Skuzzy]

Bustr, your problem seems to be with SBC.  It is dropping out long before it leaves their network.

Randy1, your problem is within the Bellsouth network.

It appears anyone who has an AT&T (Bellsouth, SBC...) connection is not able to get to the WEB page.  Could be a bad route propagation.  Either that or they are blocking The Planet/SoftLayer, which I seriously doubt.

Could be bad route information from SoftLayer.

We are going to let Softlayer know, but it appears to be outside their control.

[Skuzzy]

Ok, let's try a test.

Those of you who cannot reach the AHWiki or our WEB page (www.hitechcreations.com).  Can you get the downloads?  Here is a test link: http://downloads.hitechcreations.com/testdl.txt

If you cannot get to the WEB page, but can get to the download file, I need to know it.

Thank you.

[Randy1]

Bustr, your problem seems to be with SBC.  It is dropping out long before it leaves their network.

Randy1, your problem is within the Bellsouth network.

It appears anyone who has an AT&T (Bellsouth, SBC...) connection is not able to get to the WEB page. 

This will not go well.

[Skuzzy]

Try the test Randy1.

[Randy1]

Ok, let's try a test.

Those of you who cannot reach the AHWiki or our WEB page (www.hitechcreations.com).  Can you get the downloads?  Here is a test link: http://downloads.hitechcreations.com/testdl.txt

If you cannot get to the WEB page, but can get to the download file, I need to know it.

Thank you.

Got the message
Did you get this?

[Skuzzy]

Now it gets weirder.  The downloads server is also at SoftLayer.