Help please.

[Estes]

Ok, so I was helping a friend build a computer, everything is brand new from newegg but I'm getting a BSOD whenever I play any game. I've looked up the error codes, unchecked automatically restart (I only got it to blue screen once rest of the time it just restarts), updated drivers which is what one of the codes was on about, I've looked at temps under load and everything checks out there. I've got a beefier video card on the way, she is just using her old one currently so I'm hoping that will fix it. I've even tried completely different ram no joy.

At any rate, I've tried everything I can think of and it's still doing it. Any help is greatly appreciated.  

[Bizman]

A quick search gave this Youtube tutorial: http://www.youtube.com/watch?v=p0BWtwTp9fo

Another answer by Microsoft gave numerous possible causes for this error, including a bad hard disk or bad hdd cables. If you see any data on bad sectors in the chkdsk report, the hdd is faulty and should be replaced.

You might also like to try some dump reading program such as WhoCrashed: http://www.resplendence.com/whocrashed. If the culprit is always the same, you've nailed it. If there's multiple devices causing errors, the culprit is most probably the PSU, although it also might be the motherboard.

If you can't find any defective components, try a clean reinstall.

Happy hunting!

[MrRiplEy[H]]

Ok, so I was helping a friend build a computer, everything is brand new from newegg but I'm getting a BSOD whenever I play any game. I've looked up the error codes, unchecked automatically restart (I only got it to blue screen once rest of the time it just restarts), updated drivers which is what one of the codes was on about, I've looked at temps under load and everything checks out there. I've got a beefier video card on the way, she is just using her old one currently so I'm hoping that will fix it. I've even tried completely different ram no joy.

At any rate, I've tried everything I can think of and it's still doing it. Any help is greatly appreciated.  

(Image removed from quote.)

Are you using Windows XP? Your bluescreens may result from your hardware being too new for XP, it's not supported anymore by most hardware makers.

[Estes]

Are you using Windows XP? Your bluescreens may result from your hardware being too new for XP, it's not supported anymore by most hardware makers.

No, it's running Windows 7 home premium 64 bit. I can't recall the specific model numbers of the parts, I can get that tomorrow though. It's an I5, on an Asus board with 8 gigs of gskill ram, and a Seasonic 750 watt PS.

[Drane]

What you're experiencing has happened to me a few times while setting up new hardware.

Based on your description this is a fresh install of windows. Here's some things to consider.

It could be hardware failure or motherboard settings (most likely) or both. MB settings on the performance edge for any of your HW (memory, CPU, chipset, HD) can simulate HW failure under stress and possibly corrupt your windows installation.

Look online to see if there are recommendations for settings for your combination of MB, CPU, and memory. Even the default settings may need some tweaking to get some hardware to work under stress.

Hopefully this will help. 

[MrRiplEy[H]]

No, it's running Windows 7 home premium 64 bit. I can't recall the specific model numbers of the parts, I can get that tomorrow though. It's an I5, on an Asus board with 8 gigs of gskill ram, and a Seasonic 750 watt PS.

Try running memtest. If even a single error occurs then you have a hardware problem.

[Skuzzy]

When you installed the software, if you do not do it in the correct order, it can manifest stability problems.

1)  Operating system.
2)  Motherboard drivers.
3)  Sound card drivers.
4)  Video card drivers.

If the video card drivers installed a sound card driver, disable it, unless you need audio through the HDMI cable port.

Check the device manager and make sure there are no devices unidentified.  If there are, find the drivers for that device and install it.

If the device manager looks good, go about disable any devices you are not going to use.

Now, install all the Microsoft updates to the operating system.

Next, applications.

That should do it.  If you did that and are still getting a blue screen, you might have a hardware issue.

[Estes]

Thanks for all the replies, years ago I had the same kind of issue where it would blue screen in a game turned out to be the power supply or motherboard can't recall which. Drane, thanks I'll check into that and make sure any kind of auto over clocking is turned off.

Skuzzy, I installed things in that order unless I missed something. I'll go ahead and just do a fresh install, do the mem check and swap power supplies. Sadly I don't have an extra motherboard for that chipset, so I'll have to send it back if that's the case.

[Rich46yo]

Just went thru it. Turns out it was either a memory card was not clipped in right or I had them in wrong order on the MB. I changed them up, thinking I had them the way EVGA said to install them, and the BSDs stopped.

The simplest thing to do is reseat your cards and memory. After that check your drivers and software. I agree disable any alternate sound card drivers. Get everything current driver/update wise.

If it only happens when playing a game I wouldnt be surprised if its bad memory or a driver.

[Bizman]

Just in case: It is a fresh install, isn't it? I mean, you don't have the hard disk with everything installed from a previous compilation, do you? Because if you change all of the hardware around the hard disk, problems are prone to appear. Just making sure.

[Estes]

Just in case: It is a fresh install, isn't it? I mean, you don't have the hard disk with everything installed from a previous compilation, do you? Because if you change all of the hardware around the hard disk, problems are prone to appear. Just making sure.

That's correct, it's a fresh install. Rich, I'll have her swap the memory around and make sure they are in there good. Also will get the memtest started, if that doesn't work guess I'll do another fresh install and go from there. Thanks for all the help guys. 

[Estes]

Just an update, swapped the data cable and hard drive and did another fresh install. Still happening so I swapped out the power supply with the old one and it was rock solid. New one is on it's way back to newegg. Thank you everyone for your help, I was really  lol 

[MrRiplEy[H]]

Just an update, swapped the data cable and hard drive and did another fresh install. Still happening so I swapped out the power supply with the old one and it was rock solid. New one is on it's way back to newegg. Thank you everyone for your help, I was really  lol 

So even Seasonic is not bullet proof.. 

[Bizman]

So even Seasonic is not bullet proof.. 

Apparently it is also made by humans and probably they make them on Mondays, too. Hadn't it been a brand new Seasonic a failing PSU would have been my best guess for a corrupted fresh install. 

[Estes]

Apparently it is also made by humans and probably they make them on Mondays, too. Hadn't it been a brand new Seasonic a failing PSU would have been my best guess for a corrupted fresh install. 

Yeah, that's what was throwing me off was everything was brand new. That's the first time I've ever had a new piece of hardware that was doa. It happens though.