Over 4 hours at this point with nothing but a, "HiTech Creations is currently experiencing technical difficulties with our server(s). We are aware of the problem and are working to resolve it. Aces High will be up and going as soon as possible."
You know, when I log to a service that I pay for, that's the first thing I think, "ach, they're experiencing technical difficulties;" so I will complement Rosie on the fantastic eminence of stating the obvious.
I think that if they wanted to implement new content, they probably should create it first and then shut down the servers.